Account Manager

<section class="job-section" id="st-companyDescription"><div><p class="googlejobs-paragraph--empty"></p><h2 class="title">Company Description</h2></div><div class="wysiwyg"><p><strong>ABOUT LGC STANDARDS:</strong><br> <br> LGC Standards is a division of LGC Group, the UK’s designated National Measurement Institute for chemical and bioanalytical measurements. We are a leading global manufacturer and service provider of quality assurance and research tools, supporting analytical needs in more than 120 countries worldwide. We use our expertise to produce to the highest standards, including ranges produced under ISO/IEC 17025 and accredited to ISO 17034. Our wide range of reference materials and proficiency testing schemes is complemented by our experience in outsourcing and customs, enabling us to adapt quickly to provide tailored solutions that meet our customers’ analytical needs. We innovate and apply science in order to ensure the safety and integrity of products and services, in line with our vision of science for a safer world.</p></div></section><section class="job-section" id="st-jobDescription"><div><p class="googlejobs-paragraph--empty"></p><h2 class="title">Job Description</h2></div><div class="wysiwyg" itemprop="responsibilities"><p><strong>Job Purpose </strong></p><p>The Account Manager will build strong relationships with key internal and external stakeholders and grow the territory revenue of the Standards business, with a primary focus in the Reference Materials and Analytical Standards product lines.  </p><p><strong>Key Responsibilities  </strong></p><ul><li>Own all assigned Commercial accounts and Strategic site-level locations (e.g., regional labs for multinationals), representing the entire LGC Standards portfolio across all end-markets (Pharma, Biotech, Environmental, etc.) to build new and maintain existing account relationships </li><li>Identify and close new opportunities, attained from either prospecting as self generated leads or from marketing as marketing qualified leads  </li><li>Involve additional LGC Standard’s team members (e.g., end market sales managers, quoting specialists, etc.) on an as-needed basis to best service customer needs and to achieve the highest level of customer experience </li><li>For relevant sites at specific strategic accounts, the account manager will collaborate with the strategic account manager to conduct planning and customer reviews  </li><li>The account manager will use LGC’s sales tools to manage prospects, existing accounts, new opportunities, the active pipeline and relevant sales forecasts in an accurate and timely manner </li><li>Develop an in-depth understanding of key LGC products and their applications </li><li>Meet and exceed assigned sales targets for LGC Standards.  </li><li>Actively engage with customers (e.g., email, phone calls, in-person visits, etc) to qualify leads, convert prospects, follow-up on quotations and drive new sales; the account manager will accordingly maintain CRMs with up-to-date customer information </li><li>The account manager will increase awareness of the LGC Standards brand by organizing and attending exhibitions, seminars and other events, and by serving as a company representative during working hours </li></ul></div></section><section class="job-section" id="st-qualifications"><div><p class="googlejobs-paragraph--empty"></p><h2 class="title">Qualifications</h2></div><div class="wysiwyg" itemprop="qualifications"><p><strong>Experience Requirements</strong></p><ul><li>B.S. in chemistry, physics, biochemistry, biology, or equivalent </li><li>At least 5 years’ experience in selling technical products used in research laboratories.  Prior successful key account management experience dealing with central procurement is preferred </li><li>Able to read and interpret documents such as RFQs, contracts, operating and maintenance instructions, and procedure manuals </li><li>Experience with customer relationship management platforms, such as Sales Force and Desk. Expertise in Microsoft Office products is a plus </li><li>Outstanding commercial awareness and planning abilities </li><li>Proven track record meeting and exceeding sales targets  </li><li>English fluency. Fluency or proficiency in other languages are a significant advantage </li><li>Willing to travel up to 50% within territory: VT, NH, MA, RI, CT, NY, PR  </li></ul><p><strong>Core Competencies  </strong></p><ul><li>Sales & Engagement: uncovering needs, demand generation, persuasion & negotiation, account management </li><li>Product Knowledge: value propositions, solution development </li><li>Market Knowledge: competitive landscape, positioning, and industry trends </li><li>Account Management: relationship management, cross & up-selling skills, customer retention, opportunity creation and conversion </li></ul></div></section><section class="job-section" id="st-additionalInformation"><div><p class="googlejobs-paragraph--empty"></p><h2 class="title">Additional Information</h2></div><div class="wysiwyg" itemprop="incentives"><p><strong>Pay range for this role is</strong>:</p><p>Minimum: USD $95,000 / Yearly</p><p>Maximum: USD $105,000 / Yearly</p><p>The actual base salary will depend on several factors such as: experience, skills, and location within sales geography.</p><p><strong>What we offer (US based-employees):</strong></p><ul><li>Competitive compensation with strong bonus program</li><li>Comprehensive medical, dental, and vision benefits for employees and dependents</li><li>FSA/HSA Pre-tax savings plans for health care, childcare, and elder care</li><li>Deductible Buffer Insurance and Critical Illness Insurance</li><li>401(k) retirement plan with matching employer contribution</li><li>Company-paid short- and long- term disability, life insurance, and employee assistance program</li><li>Flexible work options</li><li>Pet Insurance for our furry friends</li><li>Enhanced Parental leave of 8 additional weeks</li><li>PTO that begins immediately</li><li>Town Hall monthly meeting onsite/virtual, Cheer program where employees are recognized for outstanding work, Company wide social events, frequent catered lunches and much more!</li></ul><p><strong>ABOUT LGC:</strong></p><p>LGC is a leading, global life science tools company, providing mission-critical components and solutions into high-growth application areas across the human healthcare and applied market segments. Its high-quality product portfolio is comprised of mission-critical tools for genomic analysis and for quality assurance applications, which are typically embedded and recurring within our customers’ products and workflows and are valued for their performance, quality, and range. </p><p><strong>OUR VALUES</strong></p><ul><li><strong>PASSION</strong></li><li><strong>CURIOSITY </strong></li><li><strong>INTEGRITY</strong></li><li><strong>BRILLIANCE</strong></li><li><strong>RESPECT</strong></li></ul><p><strong>EQUAL OPPORTUNITIES </strong></p><p>LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, color, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or maternity, religion, or belief. Short listing, interviewing and selection will always be carried out without regard to gender, sexual orientation, marital status, color, race, nationality, ethnic or national origins, religion or belief, age, or trade union membership.</p><p>For more information about LGC, please visit our website <a href="http://www.lgcgroup.com" rel="noopener noreferrer" target="_blank">www.lgcgroup.com</a></p><p><strong>#scienceforasaferworld</strong> </p></div></section><li class="job-detail">Work Arrangement: Remote</li><li class="job-detail">Department: Commercial</li><li class="job-detail"> Compensation: USD <span class="job-detail salary-value" data-value="95000">95000</span> - USD <span class="job-detail salary-value" data-value="105000">105000</span> - yearly</li>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

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6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...