Account Manager

<h1><b>Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world.</b></h1><p style="text-align:left">At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet.  More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business.</p><p style="text-align:left"><br>Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an everchanging world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.</p><p style="text-align:left"><br>To learn more about playing for Team Amcor, visit <a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.amcor.com%2F&data=05%7C02%7CThomas.Kern%40amcor.com%7C42d29976ac134ceac0b608dd916bda6f%7Cfe9c207fda30422682b5bff6ef031c8c%7C0%7C0%7C638826614598236932%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=kRZggeckbCPweNI818auVitBqczzJ8PiTYvaSRZWTkg%3D&reserved=0" target="_blank" rel="noopener noreferrer">www.amcor.com</a> I <a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Famcor&data=05%7C02%7CThomas.Kern%40amcor.com%7C42d29976ac134ceac0b608dd916bda6f%7Cfe9c207fda30422682b5bff6ef031c8c%7C0%7C0%7C638826614598266055%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=7FYmdVari7GZ6Tb%2Fw9RJdROKz%2BqEkg8tJquYOqRata0%3D&reserved=0" target="_blank" rel="noopener noreferrer">LinkedIn</a> I <a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.glassdoor.com%2FOverview%2FWorking-at-Amcor-EI_IE33818.11%2C16.htm&data=05%7C02%7CThomas.Kern%40amcor.com%7C42d29976ac134ceac0b608dd916bda6f%7Cfe9c207fda30422682b5bff6ef031c8c%7C0%7C0%7C638826614598283157%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=Xg9Attq7ThQDCRNtj%2BOjx7nUfioqDKHhgmPB8gp2oDE%3D&reserved=0" target="_blank" rel="noopener noreferrer">Glassdoor</a> I <a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.facebook.com%2Famcorlimited%2F&data=05%7C02%7CThomas.Kern%40amcor.com%7C42d29976ac134ceac0b608dd916bda6f%7Cfe9c207fda30422682b5bff6ef031c8c%7C0%7C0%7C638826614598299042%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=I8IJ9fhmNTa6lxfN51IxnHOgdBIiOuM%2B0lTlH8XJKHo%3D&reserved=0" target="_blank" rel="noopener noreferrer">Facebook</a>  I <a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Fuser%2FAmcorPackaging&data=05%7C02%7CThomas.Kern%40amcor.com%7C42d29976ac134ceac0b608dd916bda6f%7Cfe9c207fda30422682b5bff6ef031c8c%7C0%7C0%7C638826614598315782%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=r0s3GeIAxDI1SME1KIuvOUKWieq2wghotSJCnWxHjmM%3D&reserved=0" target="_blank" rel="noopener noreferrer">YouTube</a></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><h1><b>Job Description</b></h1><p><span>This role is the key contact for assigned accounts within a territory. This role provides tactical sales direction and communication strategies to defend existing business and gain new business. This individual will work with stakeholders to implement business and marketing plans for assigned accounts. This role is focused on growth of an assigned territory with a focus on growing share of wallet.</span></p><p></p><p><b><b>WHAT YOU GET TO DO</b></b></p><ul><li><b>Geographic Scope:</b> National or international North American sales region, as assigned</li><li><b>Number of colleagues directly reporting to this job:</b> 0</li><li><b>Annual sales:</b> $10-25 million <i><u>(Actual sales may vary by job. To be filled in by recruiter on job posting.)</u></i></li><li><b>Number of accounts:</b> 3-20 <i><u>(Number of accounts may vary by job. To be filled in by recruiter on job posting.)</u></i></li></ul><p></p><p><b>Drive for results: </b></p><ul><li>Deliver sales goals including profitable year-over-year growth for assigned territory.</li><li>Leverage knowledge of Amcor, our products, the industry and competitive market to enable the business to win</li><li>Increase business with existing and new accounts through prospecting and networking</li><li>Manage the complexities of account(s) in support of customer needs and effectively communicate the needs to the internal organization</li><li>Orchestrate and support key business negotiations, supporting Amcor’s interests demonstrating an ability to influence decision and actions</li></ul><p></p><p><b>Relationship Management: </b></p><ul><li>Grow relationships with customers based upon trust and respect, enhancing the ability to have proactive & complex conversations</li><li>Build collaborative relationships between Amcor and your account/s to include: leadership, marketing, R&D, with a view of enhancing sales initiatives and profitably while meeting customer needs</li><li>Build and leverage cross-functional relationships to support the share of wallet growth strategies as well as support the commercialization and onboarding process with other key areas (both internal and external)</li><li>Network externally to become familiar with key influencers and collaborators within the industry with a specific focus on co-packers, machine suppliers, OEMs, industry associations</li></ul><p></p><p><b>Stakeholder Engagements: </b></p><ul><li>Coordinates Sales Management, R&D, Marketing and Field Service in support of validation trials and customer trials</li><li>Manages accounts receivable as acceptable levels with assistance from the credit department</li><li>Work with Strategic Marketing to identify actions to meet strategic unmet customer needs</li><li>With leader support, collaborate cross-functionally on the implementation of defined strategy (technology, product management, commercial) for the market and targeted segments</li></ul><p></p><p><b>Reporting: </b></p><ul><li>Report and communicate current performance achievements in terms of sales and marketing contribution to the business unit for monthly management reporting</li><li>Drive forecast accuracy for improved business results</li><li>Recognizes competitive insights marketing strategies, pricing structures or product performance and communicates intelligence to stakeholders</li><li>Responsible for the management of Account Planning, Pipeline management, profitability improvements, and churn management in CRM tool</li></ul><p></p><p><b><b>WHAT WE VALUE</b></b></p><ul><li>Proven track record of successful sales growth and profitability</li><li>Experience with negotiations</li></ul><p></p><p><b><b>WHAT WE WANT FROM YOU</b></b></p><ul><li>Bachelor’s Degree</li><li>3+ years relevant experience in technical, sales and general management, preferably within the packaging industry</li><li>Experience in working in a large scale business-to-business environment</li><li>Ability to travel domestically & internationally 60% of time.</li></ul><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><h1><b><span><span><span><span><span><span><span><span><span><span><span><span><span class="WHR0"><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">Our Expectations</span></span></span></span></span></span></span></span></span></span></span></span></span></span></b></h1><p style="text-align:left">We expect our people to be guided by The Amcor Way and demonstrate our Values every day to enable the business to win. We are winning when:</p><ul><li>Our people are engaged and developing as part of a high-performing Amcor team</li><li>Our customers grow and prosper from Amcor’s quality, service, and innovation</li><li>Our investors benefit from Amcor’s consistent growth and superior returns</li><li>The environment is better off because of Amcor’s leadership and products</li></ul><p style="text-align:inherit"></p><p style="text-align:inherit"></p><h1><b>Equal Opportunity <span><span><span><span><span><span><span><span><span><span><span><span><span><span class="WHR0"><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">Employer/Minorities/Females/Disabled/Veterans/Sexual</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span> Orientation/Gender Identity</b></h1><p>Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.</p><p></p><p>If you would like more information about your EEO rights as an applicant under the law, please click on the <i><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eeoc.gov%2Fsites%2Fdefault%2Ffiles%2F2023-06%2F22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf&data=05%7C02%7CThomas.Kern%40amcor.com%7C417aa497dce541ac696708dd9705e70e%7Cfe9c207fda30422682b5bff6ef031c8c%7C0%7C0%7C638832773788933532%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=%2BaVM8gpzvoRbMqwzITndpLHpIuktjsjsq4VV7dt7LtA%3D&reserved=0" target="_blank" rel="noopener noreferrer">"Know Your Rights: Workplace Discrimination is Illegal" Poster</a></i>. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 224-313-7000 and let us know the nature of your request and your contact information.</p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><h1><b>E-Verify</b></h1><p style="text-align:left">We verify the identity and employment authorization of individuals hired for employment in the United States.</p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><h1><b>Compensation</b></h1>The starting salary for this position is expected to be between $98,000 to $122,500; however, base pay offered may vary within the full salary range $98,000 to $147,000 depending on job-related knowledge, skills, and experience. Base pay information is based on national averages and a geographic differential may be applied based on work location. Position may also be eligible for Amcor’s Management Incentive Plan / Sales Incentive Plan, which is an annual bonus program based on business and individual performance, as well as medical coverage and other health and welfare benefits.<h1></h1><p style="text-align:inherit"></p><h1><b>Benefits</b></h1><p>When you join Amcor, you will have access to a comprehensive benefits and compensation package that includes:</p><ul><li><p>Medical, dental and vision plans</p></li><li><p>Flexible time off, starting at 80 hours paid time per year for full-time salaried employees</p></li><li><p>Company-paid holidays starting at 8 days per year and may vary by location</p></li><li><p>Wellbeing program & Employee Assistance Program</p></li><li><p>Health Savings Account/Flexible Spending Account</p></li><li><p>Life insurance, AD&D, short-term & long-term disability, and voluntary benefits</p></li><li><p>Paid Parental Leave</p></li><li><p>Retirement Savings Plan with company match</p></li><li><p>Tuition Reimbursement (dependent upon approval)</p></li><li><p>Discretionary annual bonus program (initial eligibility dependent upon hire date)</p></li></ul>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...