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Associate Solution Architect (Onsite/Hybrid)
<strong>Job Requirements </strong><br><p>Our purpose is to help a billion people find the right job! Phenom is an AI-Powered talent experience platform that is redefining the HR tech space. We have grown into a global organization with offices in 6 countries and over 1,500 employees. As an HR tech unicorn organization, innovation and creativity is within our DNA. Come help us make every talent moment Phenomenal!</p><br/><p>The Solution Architecture teams plays an integral role in the end to end customer journey including pre-sales support, implementation as well as customer upsells and renewals</p><br/><p>If you like to tackle complex business challenges, solve sticky technical problems, and provide expert consultation, this is the role for you. We're looking for a full-time phenomenal Associate Solution Architect to join our One Global Delivery team! Part technologist, part consultant, the Solution Architect plays a vital role providing technical expertise for all major client projects. You will participate in client calls and work cross-functionally across the entire organization to bridge the gap between business problems and technical solutions.</p><br/><p><strong><em>Please note: </em></strong><em>This is a full-time, hybrid position located at the headquarters in Ambler, PA, requiring 3 days per week in-office. Candidates must currently reside within a 50-mile radius of Ambler, PA. Employment visas will not be sponsored or transferred for this position.</em></p><br/><br/><p><strong>What You’ll Do</strong></p><br/><ul><li>Collaborate with Solution Architects to facilitate technical discussions and clarify client needs, supporting the development of targeted recommendations that deliver measurable ROI.</li><li>Assist in technical and integration discovery conversations with clients to gather requirements for implementing platforms and integrating with existing technology stacks.</li><li>Analyze client requirements and challenges, propose effective solutions, and evaluate the short- and long-term impact of recommendations.</li><li>Communicate complex technical concepts and requirements clearly to both technical and non-technical audiences.</li><li>Support operational excellence by contributing to documentation, sharing knowledge, and improving internal processes.</li><li>Coordinate with clients and internal teams across multiple time zones to ensure project milestones are met.</li><li>Manage competing priorities effectively, balancing multiple projects and tasks while ensuring client satisfaction.</li><li>Build foundational expertise in SaaS architecture, integration services, and industry best practices.</li></ul><br/><p><strong>What You've Done</strong></p><br/><ul><li>At least 2 years of experience working with APIs, web services, or related integration technologies. Hands-on experience with methods such as Web Services (REST, SOAP), SSO, and integration tools.</li><li>Demonstrated eagerness to build a career in Solution Architecture, with exposure to SaaS, microservices, or multi-tenancy architecture as a plus.</li><li>Proven ability to engage in consultative discussions, manage client relationships, and communicate technical concepts effectively.</li><li>Familiarity with cloud computing, basic programming concepts (e.g., Java, Python), web technologies, SFTP, and email server integrations.</li><li>Contributed to creating technical documentation and refining processes for better scalability and efficiency.</li><li>Exposure to Artificial Intelligence and Machine Learning technologies.</li><li>Familiarity with Talent Acquisition or HR technologies.</li><li>Experience in a global team environment, working with diverse teams and time zones.</li></ul><br/><p><strong>Salary</strong></p><ul><li>Expected salary range $70,000 - $90,000</li></ul><br/><p><em>Please note the Salary range is subject to change in the future in accordance with Phenom’s policies</em></p><br/><p><strong>Benefits</strong></p><ul><li>We want you to be your best self and to pursue your passions!</li><li>Health and wellness benefits/programs to support holistic employee health</li><li>Flexible hours and working schedules, as well as parental leave for new parents</li><li>Growing organization with career pathing and development opportunities</li><li>Tons of perks and extras in every location for all Phenoms!</li></ul><br><br>
