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AVP, CASH MANAGEMENT
<strong>Overview</strong><br><br><h1><span style="font-family: calibri, sans-serif; font-size: 12pt;">Overview</span></h1><p style="margin: 0px;"><span style="font-family: calibri, sans-serif; font-size: 12pt;">The AVP / VP, Cash Management, is primarily responsible for overseeing the execution of complex cash management operations while providing leadership in driving process efficiency, accuracy, and team development. This role combines hands-on processing expertise with strategic leadership responsibilities, including oversight of escalated issues, and contribution to strategic process improvements.</span><br><br><span style="font-family: calibri, sans-serif; font-size: 12pt;">The AVP / VP ensures operational excellence across payment processing, reconciliations, and cash application functions, while guiding and mentoring team members.</span></p><p style="margin: 0in 0in 6.0pt 0in;"> </p><h1><span style="font-family: calibri, sans-serif; font-size: 12pt;">RESPONSIBILITIES</span></h1><p style="margin: 0in 0in 6.0pt 0in;"><span style="font-family: calibri, sans-serif; font-size: 12pt;">Operational Oversight & Execution</span></p><ul><li style="margin-bottom: 0in;"><span style="font-family: calibri, sans-serif; font-size: 12pt;">Oversee the daily cash management activities, including incoming funds, ACH processing, wires, payoffs, reversals, and payment applications.</span></li><li style="margin-bottom: 0in;"><span style="font-family: calibri, sans-serif; font-size: 12pt;">Support the management of complex and escalated transactions, including exception items, research, and resolution.</span></li><li style="margin-bottom: 0in;"><span style="font-family: calibri, sans-serif; font-size: 12pt;">Monitor portfolio-specific processing to ensure accuracy, compliance, and proper documentation.</span></li></ul><p style="margin: 0in 0in 6.0pt 0in;"> </p><p style="margin: 0in 0in 6.0pt 0in;"><span style="font-family: calibri, sans-serif; font-size: 12pt;">Process Ownership & Improvement</span></p><ul><li><span style="font-family: calibri, sans-serif; font-size: 12pt;">Lead initiatives to streamline workflow and improve accuracy and turnaround times in line with SLAs while identifying process gaps and inefficiencies</span></li><li><span style="font-family: calibri, sans-serif; font-size: 12pt;">Support the implementation of system enhancements, automation, and process standardization.</span></li><li><span style="font-family: calibri, sans-serif; font-size: 12pt;">Analyze and assess trends, recommend and implement solutions, and optimize servicing performance.</span></li><li><span style="font-family: calibri, sans-serif; font-size: 12pt;">Act as a subject matter expert (SME) for cash management systems and processes.</span></li></ul><p style="margin: 0in 0in 6.0pt 0in;"> </p><p style="margin: 0in 0in 6.0pt 0in;"><span style="font-family: calibri, sans-serif; font-size: 12pt;">Stakeholder Collaboration</span></p><ul><li style="margin-bottom: 0in;"><span style="font-family: calibri, sans-serif; font-size: 12pt;">Collaborate with internal departments, vendors, and offshore teams to ensure seamless execution of cash processes.</span></li><li style="margin-bottom: 0in;"><span style="font-family: calibri, sans-serif; font-size: 12pt;">Serve as escalation point for cross-functional issues impacting cash operations.</span></li><li style="margin-bottom: 0in;"><span style="font-family: calibri, sans-serif; font-size: 12pt;">Ensure adherence to regulatory requirements, internal controls, and company policies.</span></li></ul><p style="margin: 0in 0in 6.0pt 0in;"> </p><p style="margin: 0in 0in 6.0pt 0in;"><span style="font-family: calibri, sans-serif; font-size: 12pt;">Controls, Reporting and Compliance</span></p><ul><li style="margin-bottom: 0in;"><span style="font-family: calibri, sans-serif; font-size: 12pt;">Assess all controls are consistently executed and documented across all processes.</span></li><li style="margin-bottom: 0in;"><span style="font-family: calibri, sans-serif; font-size: 12pt;">Monitor KPIs related to processing timelines, accuracy, and error rates.</span></li><li style="margin-bottom: 0in;"><span style="font-family: calibri, sans-serif; font-size: 12pt;">Ensures readiness for audit, reporting, and documentation updates.</span></li></ul><p style="margin: 0in 0in 6.0pt 0in;"> </p><p style="margin: 0in 0in 6.0pt 0in;"><span style="font-family: calibri, sans-serif; font-size: 12pt;">Team Leadership and Development</span></p><ul><li style="margin-bottom: 0in;"><span style="font-family: calibri, sans-serif; font-size: 12pt;">Provide day-to-day guidance, mentoring, and training to cash management staff, including junior and senior specialists.</span></li><li style="margin-bottom: 0in;"><span style="font-family: calibri, sans-serif; font-size: 12pt;">Assist in workload distribution, prioritization, and coverage planning across the team.</span></li><li style="margin-bottom: 0in;"><span style="font-family: calibri, sans-serif; font-size: 12pt;">Support performance feedback and development planning in partnership with leadership; where necessary.</span></li><li style="margin-bottom: 0in;"><span style="font-family: calibri, sans-serif; font-size: 12pt;">Promote cross-training to improve team flexibility and coverage.</span></li></ul><p style="margin: 0in 0in 6.0pt 0in;"> </p><h1><span style="font-family: calibri, sans-serif; font-size: 12pt;">Qualifications</span></h1><ul><li><span style="font-family: calibri, sans-serif; font-size: 12pt;">Bachelor’s Degree or equivalent experience in mortgage servicing, finance, or related field.</span></li><li><span style="font-family: calibri, sans-serif; font-size: 12pt;">7-10 years of experience in cash management, mortgage banking, or related operations.</span></li><li><span style="font-family: calibri, sans-serif; font-size: 12pt;">Prior experience handling escalations and leading workflow/process initiatives required.</span></li><li><span style="font-family: calibri, sans-serif; font-size: 12pt;">Advanced knowledge of cash management operations</span></li><li><span style="font-family: calibri, sans-serif; font-size: 12pt;">Strong understanding of accounting principles, balancing, and transaction processing.</span></li><li><span style="font-family: calibri, sans-serif; font-size: 12pt;">Ability to manage escalations and perform root cause analysis.</span></li><li><span style="font-family: calibri, sans-serif; font-size: 12pt;">Proven ability to lead process improvement initiatives and workflow optimization.</span></li><li><span style="font-family: calibri, sans-serif; font-size: 12pt;">Strong leadership, mentoring, and team coordination skills.</span></li><li><span style="font-family: calibri, sans-serif; font-size: 12pt;">Excellent communication skills across all levels of the organization.</span></li><li><span style="font-family: calibri, sans-serif; font-size: 12pt;">High attention to detail with ability to manage multiple priorities in a fast-paced environment.</span></li><li><span style="font-family: calibri, sans-serif; font-size: 12pt;">Proficiency in Microsoft Office and servicing platforms (e.g., Strategy, Servicing Director).</span></li><li><span style="font-family: calibri, sans-serif; font-size: 12pt;">Formal leadership experience (mentoring, training, or team lead responsibilities) preferred.</span></li></ul><p style="margin: 0in 0in 6.0pt 0in;"> </p><p style="margin: 0in;"> </p><h1><span style="font-family: calibri, sans-serif; font-size: 12pt;">EEOC</span></h1><p style="margin: 0in;"><span style="font-size: 12pt; font-family: calibri, sans-serif; color: windowtext;">Bayview is an Equal Employment Opportunity employer. All aspects of consideration for employment and employment with the Company are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other category protected by federal, state, or local law.</span></p><p style="margin: 0in;"><span style="font-size: 10.0pt; font-family: 'Arial',sans-serif; color: windowtext;"> </span></p>