Job Description:

• The Behavioral Health Care Manager, SKI (Specialty Kids Intervention) BCBA is responsible for all aspects of services to IEHP members with autism, developmental disabilities, and/or intellectual disabilities and children with severe behavioral needs.
• The Behavioral Health Care Manager, SKI BCBA will also be responsible for reviewing requests for services, applying clinical criteria, applying clinical expertise to review treatment plans and authorizing services to ensure quality care coordination.
• This position ensures effective call support, case management as needed, care coordination as needed, and referral support.
• Under the direction of department leadership, the Behavioral Health Care Manager, SKI BCBA position works collaboratively with members of their own team, IEHP members and families, community agencies, and with the designated health care organization (HCO) medical team.
• This position is expected to model IEHP principles of relationship-based care, as well engage in promoting education and understanding of behavioral health and its importance in whole health, to those within IEHP and in the community.

Requirements:

• Three (3) years of experience working in a setting offering services to individuals with autism, developmental or intellectual disabilities required
• Significant experience reviewing Behavioral Health Treatment Plans and Behavior Intervention Plans (BIPs)
• Experience in leading a team is preferred
• Experience in an HMO or experience working in psychiatric facility or county hospital facility preferred
• Master’s degree in Social Work/Psychology or related field from an accredited institution with ABA specialization required
• Possession of an active, unrestricted, and unencumbered Board-Certified Behavior Analyst (BCBA) certification issued by the Behavior Analyst Certification Board required
• Deep knowledge and skills in Autism; Applied Behavioral Analysis, Special Education skills in engaging and serving families
• Familiarity with Managed Care and discharge planning is preferred
• Knowledgeable and skilled in evidenced-based communication such as Motivational Interviewing, or similar empathy-based communication strategies
• Understanding of and sensitivity to multi-cultural communities
• Deep understanding and knowledge of mental health
• Awareness of the impact of unmitigated bias and judgement on health; commitment to addressing both
• Must have knowledge of whole health and integrated principles, theories, and practices
• Knowledge of community resources and health plan benefits
• Bilingual written and verbal is highly preferred
• Skillful at telephonic information delivery and counseling support to Members, their caregivers, and their families
• Effective reasoning and problem-solving skills
• Excellent relationship, communication (written and verbal), and interpersonal skills, including conflict resolution
• Must have resiliency to tolerate, adapt, and manage effective use of a high level of ambiguity around new team models, new models of care, and new care management practices
• Proficient in the use of computer software to include but not limited to: (e.g. Microsoft Word and Excel, Power Point) for use in all aspects of an office environment
• Excellent organizational skills while effectively multi-tasking on various projects
• Ability to undertake and write telephonic clinical mental health assessments which meet specified regulatory standards.
• Ability to interview, assess, and coordinate care
• Skilled in researching applicable resources for members
• Demonstrated proficiency with all electronic medical management systems (e.g., Cisco, MHK/Care Prominence, MediTrac, SuperSearch and Web Portal) is preferred
• Proven ability to: Work as a member of a highly autonomous team, executing job duties and making skillful decisions as an independent team member within one's scope
• Show desire and develop genuine, effective relationships with members, co-workers, supervisors, and community/HCO partners at all levels
• Support others to utilize telephonic means to engage, assess and assist members is required
• Provide vision, leadership, and support to a team
• Communicate and work effectively with a variety of providers and maintain positive working relationships with internal and external contacts at all levels
• Show a high degree of patience
• Learn new computer systems
• Prioritize multiple tasks as well as identify and resolve problems
• Have effective time management and the ability to work in a fast-paced environment
• Have timely turnaround of assignments expected
• To form cross-functional and interdepartmental relationships

Benefits:

• Competitive salary
• Hybrid schedule
• State of the art fitness center on-site
• Medical Insurance with Dental and Vision
• Life, short-term, and long-term disability options
• Career advancement opportunities and professional development
• Wellness programs that promote a healthy work-life balance
• Flexible Spending Account – Health Care/Childcare
• CalPERS retirement 457(b) option with a contribution match
• Paid life insurance for employees
• Pet care insurance