Business Analyst

<div class="content-intro"><h2><strong>About Judi Health</strong></h2> <p>Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including:</p> <ul> <li><strong>Capital Rx</strong>, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,</li> <li><strong>Judi Health™</strong>, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and</li> <li><strong>Judi®</strong>, the industry’s leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform.</li> </ul> <p>Together with our clients, we’re rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve. To learn more, visit <a href="https://www.judi.health">www.judi.health</a>.</p></div><p><strong><span data-contrast="none">Position Summary:</span></strong><span data-ccp-props="{" 201341983":2,"335557856":16777215,"335559739":240,"335559740":240}"=""> </span></p> <p><span data-contrast="auto"><span data-ccp-parastyle="Normal (Web)">Business Analys</span><span data-ccp-parastyle="Normal (Web)">ts </span><span data-ccp-parastyle="Normal (Web)">are</span><span data-ccp-parastyle="Normal (Web)"> responsible for</span><span data-ccp-parastyle="Normal (Web)"> collaborating with the PM, engineers, UX designers, and stakeholders to enable the on-time delivery </span><span data-ccp-parastyle="Normal (Web)">and execution of the product roadmap. </span><span data-ccp-parastyle="Normal (Web)">The Product Management team enables Judi Health's operational and clinical teams to be more efficient by building </span><span data-ccp-parastyle="Normal (Web)">cutting-edge</span><span data-ccp-parastyle="Normal (Web)"> products that automate operational tasks, empower clinical programs that drive down costs for employers, and deliver delightful experiences for members. As Judi Health continues to grow and scale, we are looking for a Business Analyst to join our amazing Product team. </span></span><span data-ccp-props="{" 134233117":false,"134233118":false,"335557856":16777215,"335559738":0,"335559739":240}"=""> </span></p> <p><span data-contrast="auto"><span data-ccp-parastyle="Normal (Web)">In this role, you will be paired with an</span><span data-ccp-parastyle="Normal (Web)"> Associate </span><span data-ccp-parastyle="Normal (Web)">Product Manager and report to </span><span data-ccp-parastyle="Normal (Web)">a member of the Product team</span> <span data-ccp-parastyle="Normal (Web)">to </span><span data-ccp-parastyle="Normal (Web)">help </span><span data-ccp-parastyle="Normal (Web)">deliver on</span><span data-ccp-parastyle="Normal (Web)"> products supporting the overall </span><span data-ccp-parastyle="Normal (Web)">member</span><span data-ccp-parastyle="Normal (Web)"> experience.  </span></span><span data-ccp-props="{" 134233117":false,"134233118":false,"335557856":16777215,"335559738":0,"335559739":240}"=""> </span> </p> <p><strong><span data-contrast="auto">Position Responsibilities:</span></strong><span data-ccp-props="{}"> </span></p> <ul> <li>Intake product requests from operations stakeholders and clients.</li> <li>Triage, research and identify technical solutions for data errors occurring within the Judi Health tech stack.</li> <li>Work with operations and implementation teams to manage issue prioritization and resolution.</li> <li>Collaborate with the APM to build business requirements and specifications for road mapped items as directed by the APM.</li> <li>Responsible for ticket review and identification of misintent post QA.</li> <li>Identify and make data driven recommendations to APM for high value product enhancements.</li> <li>Assist product team with user experience testing, research, documentation, and stakeholder communication.</li> <li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}"="" data-aria-posinset="8" data-aria-level="1"><span data-contrast="none">Assist Associate Product Manager & Team with user experience testing, research, documentation, and stakeholder communication.</span><span data-ccp-props="{" 134233117":true,"134233118":true,"335557856":16777215}"=""> </span></li> <li><span data-contrast="none">Partner with APM to manage backlog and participate in team refinement & planning.</span><span data-ccp-props="{" 134233117":true,"134233118":true,"335557856":16777215}"=""> </span></li> <li>Provide support to the APM and team in terms of planning, roadmap development, and long-term strategy.</li> <li>Responsible for adherence to the Judi Health Code of Conduct including reporting of noncompliance.</li> </ul> <p> </p> <p><strong><span data-contrast="auto"><span data-ccp-parastyle="Q1 Answer 1">Minimum </span><span data-ccp-parastyle="Q1 Answer 1">Qualifications:</span></span></strong> <span data-ccp-props="{" 335559738":0,"335559739":0,"469777462":[360,720,1080,1440],"469777927":[0,0,0,0],"469777928":[1,1,1,1]}"=""> </span></p> <ul> <li style="line-height: 1.3;"><span data-contrast="none">Bachelor’s degree strongly preferred. </span><span data-ccp-props="{" 134233117":true,"134233118":true,"335557856":16777215}"=""> </span></li> <li style="line-height: 1.3;"><span data-contrast="none">1+ years of experience in an Analyst role, Software Engineering role or related work experience.</span><span data-ccp-props="{" 134233117":true,"134233118":true,"335557856":16777215}"=""> </span></li> <li style="line-height: 1.3;"><span data-contrast="none">Demonstratable knowledge of SQL, Excel, and other data visualization tools.</span><span data-ccp-props="{" 134233117":true,"134233118":true,"335557856":16777215}"=""> </span></li> <li style="line-height: 1.3;"><span data-contrast="none">Familiarity with the agile framework/Certified Scrum Product Owner preferred.</span><span data-ccp-props="{" 134233117":true,"134233118":true,"335557856":16777215}"=""> </span></li> <li style="line-height: 1.3;"><span data-contrast="none">Experience with Github or similar source code repositories.</span><span data-ccp-props="{" 134233117":true,"134233118":true,"335557856":16777215}"=""> </span></li> <li style="line-height: 1.3;"><span data-contrast="none">Demonstratable knowledge of the Python programming language preferred.</span><span data-ccp-props="{" 134233117":true,"134233118":true,"335557856":16777215}"=""> </span></li> <li style="line-height: 1.3;"><span data-contrast="none">Excellent communication and collaboration skills with ability to translate between technical and not technical audiences both verbally and in writing.</span><span data-ccp-props="{" 134233117":true,"134233118":true,"335557856":16777215}"=""> </span></li> <li style="line-height: 1.3;"><span data-contrast="none">Strong attention to detail and project management skills.</span><span data-ccp-props="{" 134233117":true,"134233118":true,"335557856":16777215}"=""> </span></li> <li style="line-height: 1.3;"><span data-contrast="none">Working knowledge of common methods of data exchange.</span><span data-ccp-props="{" 134233117":true,"134233118":true,"335557856":16777215}"=""> </span></li> <li style="line-height: 1.3;"><span data-contrast="none">Comfort or experience in a fast-paced, growing environment.</span><span data-ccp-props="{" 134233117":true,"134233118":true,"335557856":16777215}"=""> </span></li> <li style="line-height: 1.3;"><span data-contrast="none">Intellectual and professional curiosity.</span><span data-ccp-props="{" 134233117":true,"134233118":true,"335557856":16777215}"=""> </span></li> </ul> <p><span data-ccp-props="{}"> </span></p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>This range represents the low and high end of the anticipated base salary range. The actual base salary will depend on several factors such as: experience, knowledge, skills, and location of the job.</p></div><div class="title">Remote, US Salary Range</div><div class="pay-range"><span>$62,000</span><span class="divider">—</span><span>$98,000 USD</span></div></div><div class="pay-input"><div class="title">New York, NY Salary Range</div><div class="pay-range"><span>$78,400</span><span class="divider">—</span><span>$98,000 USD</span></div></div><div class="pay-input"><div class="title">Denver, CO Salary Range</div><div class="pay-range"><span>$71,600</span><span class="divider">—</span><span>$89,500 USD</span></div></div></div><div class="content-conclusion"><p class="p1"><em>All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals.</em></p> <p><em><span data-contrast="none">Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</span></em><span data-ccp-props="{" 134233117":false,"134233118":false,"335559738":0,"335559739":0}"=""> </span></p> <p><span data-ccp-props="{" 134233117":false,"134233118":false,"335559738":0,"335559739":0}"="">By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at<span class="Apple-converted-space"> </span><a href="https://www.judi.health/legal/privacy-policy" data-outlook-id="be5f7242-36ad-42be-9caf-fd585904c3c5">https://www.judi.health/legal/privacy-policy</a>.</span></p></div>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...