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Business Systems Analyst

May 14, 2026

At Mitratech, we are a team of innovators focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available. For over 35 years, the experts at Mitratech have been focused on solving the complex needs. Today, we serve 20,000 client companies of all sizes globally, representing 30% of the Fortune 500 and over 500,000 users in over 160 countries. As we continue to grow, we’re always looking for resourceful, enthusiastic, and fresh perspectives. Join our global team and see what makes Mitratech a truly exceptional place to work! Job Overview The Business Systems Analyst serves as the critical bridge between our internal business stakeholders and development team. In this role, you will own the requirements process end-to-end — partnering deeply with stakeholders to understand complex business needs across internal data initiatives spanning analytics, business intelligence, and reporting, translating those needs into clear, dev-ready documentation, and ensuring our development team can execute with confidence and minimal back-and-forth. This role is essential to how we deliver these initiatives efficiently and at scale. Essential Duties & Responsibilities <ul> <li style="font-family: 'times new roman', times, serif;">Own the intake and discovery process for internal data initiatives, ensuring requirements are fully understood and documented before development resources are engaged. </li> <li style="font-family: 'times new roman', times, serif;">Lead requirements-gathering sessions with business stakeholders, applying techniques that draw out needs stakeholders may not yet be able to fully articulate — particularly in analytics and BI contexts where desired outcomes often emerge through iteration. </li> <li style="font-family: 'times new roman', times, serif;">Translate business requirements into clear, dev-ready documentation including user stories, acceptance criteria, business rules, data definitions, and reporting logic that development teams can act on independently. </li> <li style="font-family: 'times new roman', times, serif;">Contribute to a groomed and prioritized requirements backlog in collaboration with the Technical Project Manager, ensuring development always has well-defined work ready to execute. </li> <li style="font-family: 'times new roman', times, serif;">Serve as the ongoing point of contact for stakeholders throughout the project lifecycle, managing expectations and communicating status, trade-offs, and decisions clearly. </li> <li style="font-family: 'times new roman', times, serif;">Partner with stakeholders to define requirements for analytics, business intelligence, and reporting solutions — including KPIs, desired outcomes, and data needs — in a form the development team can act on. </li> <li style="font-family: 'times new roman', times, serif;">Support stakeholder validation of early builds, prototypes, and draft deliverables to confirm development has interpreted requirements correctly and surface gaps before they compound. </li> <li style="font-family: 'times new roman', times, serif;">Identify gaps, conflicts, or risks in requirements early and resolve them proactively before they reach the development team. </li> <li style="font-family: 'times new roman', times, serif;">Participate in agile ceremonies as needed, ensuring user stories remain aligned with stakeholder intent throughout development. </li> </ul> Requirements & Skills <ul> <li style="font-family: 'times new roman', times, serif;">2–4 years of experience in a Business Analyst, Systems Analyst, or similar requirements-focused role. </li> <li style="font-family: 'times new roman', times, serif;">Demonstrated ability to gather and document complex business requirements across multiple stakeholders or departments. </li> <li style="font-family: 'times new roman', times, serif;">Strong written and verbal communication skills; able to translate technical concepts for non-technical audiences and business needs for technical teams. </li> <li style="font-family: 'times new roman', times, serif;">Experience writing user stories and acceptance criteria in an agile or agile-adjacent environment. </li> <li style="font-family: 'times new roman', times, serif;">Proven ability to manage competing priorities and drive clarity in ambiguous situations. </li> <li style="font-family: 'times new roman', times, serif;">Familiarity with Jira and Confluence for requirements tracking and documentation; experience working in a Microsoft Teams-based collaborative environment. </li> <li style="font-family: 'times new roman', times, serif;">High attention to detail with a track record of thorough, accurate documentation. </li> </ul> Education <ul> <li style="font-family: 'times new roman', times, serif;">Bachelor's degree in Business, Information Systems, Computer Science, or a related field, or equivalent practical experience. </li> </ul> Compensation Mitratech remains committed to equitable and transparent pay practices. Final base salary offered may vary from the range listed and will be determined after carefully considering multiple factors during the hiring process, including location, relevant experience and education, required competencies and skill proficiency level, and review of internal equity. We encourage candidates to apply even if they may not meet all the listed requirements. This role can be performed 100% remote, anywhere in the US. Anticipated Pay: $70,000 Annually USD Total compensation includes US employee benefits and annual bonus eligibility. Benefits we offer: <ul> <li style="font-family: 'times new roman', times, serif;">Health, Dental & Vision Insurance</li> <li style="font-family: 'times new roman', times, serif;">401 (k) + Employer Match</li> <li style="font-family: 'times new roman', times, serif;">Unlimited PTO + 11 Paid Holidays + 4 Annual Paid Global Wellness Days Off</li> <li style="font-family: 'times new roman', times, serif;">STD, LTD & Group Life Insurance</li> <li style="font-family: 'times new roman', times, serif;">Paid Parental Leave</li> <li style="font-family: 'times new roman', times, serif;">Pet Insurance</li> <li style="font-family: 'times new roman', times, serif;">FSA & HSA Options</li> <li style="font-family: 'times new roman', times, serif;">Employee Assistance Program</li> </ul> Perks we offer: <ul> <li style="font-family: 'times new roman', times, serif;">Remote Work</li> <li style="font-family: 'times new roman', times, serif;">Career Advancement & Professional Development Opportunities</li> <li style="font-family: 'times new roman', times, serif;">Employee Recognition</li> <li style="font-family: 'times new roman', times, serif;">LinkedIn Learning Platform</li> </ul> The position will remain posted until a candidate has been hired, or we may pull the job ad at any time due to the volume of qualified applicants. Mitratech is proud to be an EEOE, M/F/D/V, and we are committed to diversity both in practice and spirit at the corporate level. Mitratech participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee’s I-9 to data from the U.S. Department of Homeland Security and Social Security Administration Records. To learn more, visit: <a href="http://everify.com/" target="_blank">everify.com</a> <strong style="padding: 0px; margin: 0px; border: 0px; font-size: 14px; vertical-align: baseline; overflow-wrap: break-word; color: var(--n800); font-style: normal; letter-spacing: normal; text-align: start; word-spacing: 0px; white-space: normal;">We are an equal-opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.

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DISCLAIMER

Get Hired Faster With COMPANY_NAME!

1: COMPANY_NAME Smart Tools and Direct Employer Connections Help Speed Up Your Hiring Process

2: With Better Matches, Real-time Job Alerts, and Direct Employer Responses, COMPANY_NAME Helps Many Candidates Secure Interviews and Job Offers Within 15 to 30 Days!

3: The Type of Resume You Need to Get Priority Placement

4: Browse Full-Time, Part-Time, and Freelancing Roles With COMPANY_NAME

5: COMPANY_NAME Helps You Grow Your Career

6: The Easiest Way To Find A Job

7: Find Roles That Offer Growth, Culture & Benefits

8: Get Support With Resume, Interviews & Career Planning

9: Your Future Starts Today

10: Get Hired Within 15 to 30 Days With COMPANY_NAME

Business Systems Analyst

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

5. HOW DO YOU PROCESS INFORMATION?

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

8. HOW TO PRIORITIZE WORK?

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

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