Carrier Associate Benefit Advisor-Seasonal

<h1><span class="emphasis">Join us in creating a better way!</span></h1><p></p><p>At eHealth, our mission is to expertly guide consumers through their health insurance and related options when, where, and how they prefer. We’re creating a better way – one that’s transparent and trustworthy for both our consumers externally and our employees internally. </p><p></p><p>Move your career forward while connecting countless people to the life- changing, quality care they deserve. Our diverse team of innovators supports one another in solving some of the toughest challenges. We’re always on the lookout for creative opportunities to do right by our customers, and each other. Together, we’re creating a better way to work, united by our common passion to make a difference.</p><p></p><p></p><p><span>Do you have a passion for helping others? Do you enjoy providing solutions to complex customer needs? Are you looking for a company that offers support and advancement opportunities while working from home? If so, our seasonal Carrier Associate Benefit Advisor role may be for you! eHealth, the leading private online marketplace for health insurance, is growing and looking for customer centric, career-driven individuals interested in launching a career within the insurance industry. This is a sales role within a call center environment.</span></p><p></p><p><b><span>Who we are:</span></b></p><p></p><p><span>At eHealth, our mission is to expertly guide consumers through their health insurance and related options when, where, and how they prefer. We’re creating a better way – one that’s transparent and trustworthy for both our consumers externally and our employees internally.</span></p><p><span>Move your career forward while connecting countless people to the life-changing, quality care they deserve. Our diverse team of innovators supports one another in solving some of the toughest challenges. We’re always on the lookout for creative opportunities to do right by our customers, and each other. Together, we’re creating a better way to work, united by our common passion to make a difference.</span></p><p></p><p><b><span>What you’ll do:</span></b></p><p></p><p><span>As a seasonal Carrier Associate Benefit Advisor, you will guide beneficiaries as they navigate one of the most important purchasing decisions of their life, selecting their health insurance coverage. You will listen, consult, and advise clients over the phone on their health insurance options. We partner with top national and regional health insurance companies, so you will have the ability to ensure customers get the right coverage for their situation.</span></p><p></p><p><span>Your initial training will provide a springboard into a successful career selling health insurance, including preparing you for the state licensing exam. With the remaining six weeks of training, we will get you up and running quickly!</span></p><p></p><p><b><span>Who you are:</span></b></p><ul><li><p><span>You have the ability to obtain your resident state health insurance license or currently possess an active health insurance license.</span></p></li><li><p><span>You have previous sales experience or a passion for learning and growing in a sales role.</span></p></li><li><p><span>You have strong technology skills; you can easily navigate between multiple systems.</span></p></li><li><p><span>You are coachable and teachable.</span></p></li><li><p><span>You have a high level of integrity and customer focus.</span></p></li><li><p><span>You align with eHealth’s mission and demonstrate our values in your behaviors, practices, and decisions.</span></p></li></ul><p></p><p><b><span>What you should know:</span></b></p><p></p><p><span>This is a sales role within a call center environment. You will spend your workday on the phone answering calls from beneficiaries. Your calls will be recorded and monitored. You may be required to make outbound calls to follow up on leads and cross sell ancillary products. You will be required to meet daily sales metrics and goals. </span></p><p></p><p><span>To be successful in this role you need to have good technological proficiency as the role requires you to toggle between multiple computer applications and screens while on the phone.</span></p><p></p><p><span>Hours: </span></p><ul><li><p><span>Must be able to work 5:00AM-7:00PM PST, including weekends as needed. </span></p></li><li><p><span>Must be available to work extended hours during the Annual Enrollment period, October 15th to December 7th.</span></p></li></ul><p></p><p><span>Licensing: </span></p><p></p><p><span>Our Carrier Associate Benefit Advisors are licensed insurance agents. As a licensed position working within a regulated industry, all candidates must undergo extensive background checks, including lifetime criminal background and credit history reports. eHealth may deny employment to or terminate the employment of any applicant or employee for whom the results of the background check prevents or adversely affects licensing or certification.</span></p><p></p><p><b><span>What we offer:</span></b></p><ul><li><p><span>Competitive base pay plus uncapped commission incentives</span></p></li><li><p><span>Paid training</span></p></li><li><p><span>Ongoing support and resources</span></p></li><li><p><span>Medical benefits after 90 days of employment</span></p></li><li><p><span>Cell phone and internet reimbursement</span></p></li></ul><p></p><p><b><span>Our Values: </span></b></p><ul><li><p><span>One Team</span></p></li><li><p><span>Customer Centric</span></p></li><li><p><span>Innovation</span></p></li><li><p><span>Integrity</span></p></li><li><p><span>Quality</span></p></li><li><p><span>Accountability</span></p></li><li><p><span>Resilience</span></p></li><li><p><span>Financial Stewardship</span></p></li></ul><p></p><p><span>*Please note the above is a summary of responsibilities; a full job description is available upon request</span></p><p></p><p></p><p></p><p></p><p></p><p style="text-align:inherit">-</p>The base pay range reflects the anticipated pay range for this position. The actual base pay offered will depend on various factors including individual skills, experience, performance, qualifications, the department budget, and the location where work is performed. Base pay is one component of eHealth’s total rewards package, which also includes a monthly commission-based incentive plan, plus an array of benefits designed to support employees’ personal and professional wellness.<p style="text-align:inherit">-</p>Hourly Pay Rate -20.00 USD Hourly<p style="text-align:inherit">-</p>Annual Commission Target -$23,400<p style="text-align:inherit"></p><p style="text-align:left">eHealth is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, national origin, age, marital status, sexual orientation, genetic information, disability, protected veteran status, or any other consideration made unlawful by applicable federal, state or local laws. The foundation of these policies is our commitment to treat everyone fairly and equally and to have a bias-free work environment.</p><p style="text-align:inherit"></p><p style="text-align:inherit"></p>

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...