Case Manager - Correctional Care

We are recruiting for a mission-driven Case Manager - Correctional Care to join our team!

We're with you for life’s journey. At Denver Health, purpose isn’t just something we believe in-it’s something we live every day, for life’s journey.

Our Values

Respect | Belonging | Accountability | Transparency

Department

Job Summary

The Case Manager for Corrections assesses, counsels, monitors, and provides case management for incarcerated men and women in the City and County of Denver (care and custody of the Denver Sheriff Department).

The Correctional Care staff provides clinical care at either the Downtown Detention Center or the Denver County Jail. These environments of care have a higher level of clinical acuity and environmental hazard than inpatient and ambulatory settings based on the nature of the facility. The detention centers employ a high level of security, which impacts daily working conditions, including both personal and institutional safety and clinical operations. Environmental awareness, critical thinking, and decisive decision-making skills are required in the correctional care setting.

Essential Functions :

• Conducts assessment interviews using various assessment tools to appraise and interpret a patient’s risk factors and needs, such as alcohol/drug use, anger, depression, suicidal ideation, thought disturbance, criminal behavior/delinquency, employment/educational needs, and relationships with family, friends, or other support systems; evaluates a patient’s resiliency factors and strengths; and recommends corrective actions, classes, activities, and/or other appropriate services/resources. (20%)
• Develops an individual program plan/contract with a patient including attending support/prevention groups and/or cognitive/behavioral classes, counseling, employment preparation, participating in community service activities, and/or referring patient to community agencies that meet particular individual needs and establishes goals with timelines for completing specific conditions. (20%)
• Monitors and verifies patients have completed agreed upon goals/activities, meets with patients, family members/guardians, school staff, and/or other services providers to discuss progress, problems, and solutions, and recommends corrective action for patients in non-compliance. (20%)
• Maintains patient files and records consistent with departmental policies and local, state, and federal rules and regulations. (15%)
• Serves on committees in order to discuss issues and recommend changes to improve services/facilities for patients and coordinates and attends meetings with community-based partners/groups, city personnel, and other governmental agencies for the purpose of patient prevention efforts. (10%)
• Prepares and conducts various cognitive/behavioral classes, facilitates groups, and develops the curriculum for individual groups and classes. (10%)
• By position, utilizes methods, techniques, and approaches to the delivery of care that are consistent with the age group, developmental skills, and mental health issues of the patient and in conformance with a specific care plan tailored to the unique issues/needs of each patient. (5%)

Education :

• Bachelor's Degree Bachelor’s degree in Psych, Sociology, Human Services, Criminal Justice or related field required, or
• In lieu of bachelor’s degree, 1 year of experience. Required

Work Experience :

• 1-3 years of experience in performing case management including completing comprehensive needs assessments and developing/implementing case plans. Required or
• 1-3 years experience in case work and counseling in areas such as diversion, probation, alcohol and drug abuse, community-based treatment case management, or a closely related area. Required
• 1-3 years of experience in lieu of degree. Required

Licenses :

• BLS-Basic Life Support (BLS/CPR) - AHA - American Heart Association or American Red Cross Required

Knowledge, Skills and Abilities :

• Ability to show understanding, courtesy, tact, empathy, and concern, develops and maintains relationships, may deal with people who are difficult, hostile, and/or distressed, relates well to people from varied backgrounds and situations, and is sensitive to individual differences.
• Ability to express information to individuals or groups effectively taking into account the audience and nature of the information, makes clear and convincing oral presentations, listens to others, attends to nonverbal cues, and responds appropriately.
• Ability to identify problems, determines accuracy and relevance information, and uses sound judgment to generate and evaluate alternatives and to make recommendations. Knowledge of interviewing techniques sufficient to be able to elicit information.
• Knowledge of the theories and practices of counseling and case management such as Stages of Change and Motivational Interviewing sufficient to be able to perform the duties related to the work assignment.
• Knowledge of evidence of inclusion and principles of client confidentiality.
• Skill in exercising initiative, judgment, creativity, and decision-making sufficient to be able to solve problems and meet client goals and organizational objectives.
• Skill in calming and reassuring clients in order to engage them in a therapeutic relationship, the reentry process/services, and in motivating and empowering clients to self-monitor and self-manage.
• Skill in demonstrating client advocacy practices and maintaining appropriate personal and professional boundaries with clients.
• Knowledge of Microsoft Office Suite

Shift

Work Type

Salary

Benefits

At Denver Health, we take care of the people who take care of our community. Our benefits are built to support your life, your family, and your future - with generous paid time off, fully paid parental leave, exceptional retirement contributions, comprehensive health coverage, and nationally recognized well-being programs. We invest in your growth through tuition assistance, career advancement pathways, and professional development - while also offering meaningful financial advantages through loan forgiveness eligibility and employer contributions. When you join Denver Health, you’re joining a mission-driven organization that invests in you.

Here is a small list of our benefit programs:

• Paid time off starting at 28 days per year, inclusive of vacation, personal/sick, and 7 Holidays

• 100% paid parental leave up to 6 weeks

• Immediate eligibility for retirement plans with employer contribution up to 9.5%

• Generous medical, dental, vision plans in addition to employer paid disability and life insurance.

• Comprehensive well-being programs including on-site employee fitness center located on Denver Health main campus and nationally recognized RESTORE Center

• Free RTD EcoPass (public transportation)

• Childcare discount programs & exclusive perks on large brands, travel, and more

• Tuition reimbursement & assistance

• Education, coaching, and professional development opportunities through the Workforce Development Center (WFDC) that support internal career growth and advancement pathways

• Professional clinical advancement program & shared governance

• Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program

• National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

About Denver Health

Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver’s 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, the Public Health Institute at Denver Health, Denver Health Medical Plan and Denver Health Foundation.

As Colorado’s primary, and essential, safety-net health care system, Denver Health is a mission-driven organization that has provided millions in uncompensated care for the uninsured each year.

Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.

Denver Health is an equal opportunity employer (EOE). We value the unique ideas, talents and contributions reflective of the needs of our community. All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made. Applicants will be considered until the position is filled.