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Case Manager Mental Health Professional, Aurora, IL
About the position
The Association for Individual Development (AID) is a non-profit organization whose mission is to empower people with physical, developmental, intellectual, mental health challenges; those who have suffered a trauma; and those at risk, to enjoy lives of dignity and purpose. We are looking for a Case Manager Mental Health Professional who demonstrates this mission and wants to work for an organization that makes a difference in the community. This job position may have some work components that can be performed remotely. Remote work arrangements are not a right or entitlement of employment. They are discretionary and subject to demonstrated performance and operational needs. Approval may be rescinded at any time at the sole discretion of management.
Responsibilities
- Work scheduled hours and be flexible to meet client and program needs, as assigned by Program Manager or Director.
- Responsible to provide independent program coverage when scheduled.
- Assure compliance with all agency, state and federal regulations while providing services and completing assignments.
- Review and follow updated policies and procedures.
- Facilitate communications and coordination of services with other AID staff and professionals in the community utilizing phone communication and email.
- Maintain professionalism and good boundaries when working with clients, coworkers and outside agencies.
- Meet minimum service hour provision productivity standards (MRO) monthly.
- Complete all required case management documentation (IM+CANS, consents, residential/agency paperwork) on a timely basis.
- Complete and sign all MRO Documentation within 48 hours using Cx360.
- Meet with all assigned clients on regular basis depending on program and client needs; submit daily activity logs.
- Develop, review and revise the IM+CANS and complete corrections within the timeframe allotted.
- Assist clients with activities of daily living, including apartment maintenance, and provide client training consistent with the treatment goals.
- Provide guidance to MHP and RSA staff regarding implementation of IM+CANS goals/objectives.
- Obtain Input from clients, families, guardians and other staff on how to improve residential services.
- Monitor and report safety of clients’ living arrangement.
- Acquire and maintain required trainings and certifications as well as any other trainings assigned by Manager.
- Assist clients in paying bills, budgeting and banking per program procedure.
- Oversight or management of client funds when necessary (dual signature accounts, AID rep. Payees).
- Obtain and maintain client benefits (Social Security, Medicaid, Link Card, Etc).
- Assure client records are properly maintained per agency procedures.
- Complete authorizations, reauthorizations and spend-down paperwork in a timely fashion.
- Update Cx360 with corrections whenever necessary, but at least annually to ensure accuracy of records.
- Provide effective services for clients’ individual needs and in line with client rights and the Mental Health Recovery Model.
- Attend monthly clinical supervisions per DHS requirement.
- Attend monthly team meetings and be a positive contributor.
- Recognize emergency situations and take appropriate action.
- Contact Manager and Director per procedure.
- Complete necessary paperwork correctly (incident reports, petitions, encounters).
Requirements
- Bachelor’s degree in Human Services or Masters degree
- Experience working in social services required.
- Navigation of stairs
- No lifting restrictions.
- Ability to provide services in clients’ homes.
- Computer including Microsoft Windows applications
- Copy Machine
- Telephone with voice mail system
- Basic household appliances
- The use of personal automobile, a valid driver’s license, and the minimum amount of liability insurance as defined by AID’s Personnel Policy
- Drive self and clients in agency or personal vehicle.
- Must acquire and maintain certifications in First Aid, CPR, Non-violent crisis intervention training, CEU’s and other relevant trainings
- Evening hours may be required
- Must be able to drive a passenger vehicle
- Must maintain IM+CANS certification
Benefits
- Medical
- Dental
- Vision
- Life
- STD
- LTD
- Critical Illness and accident insurance
- 401K with a 3.5% company contribution after one year.
- \$1000 sign on bonus for full-time
- 21 Days of Paid Time Off plus 10 Paid Holidays
- Paid training
- Tuition reimbursement