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Central Services Order Entry Technician (Remote)

June 3, 2026

Scope of Responsibilities: Works remotely under supervision of the Manager of Central Services and Implementation. Follows standard procedures to accomplish assigned tasks. Work within multiple HealthDirect facilities as directed by Manager. Has ability to communicate professionally via phone, email, and Teams. Job Summary: Responsible for all aspects related to entering the medication orders for various facilities. Ensuring that all Third-Party claims are billed properly. Assist fellow technicians with training and daily functions <ul><li style="margin-left: .25in;">Responsible for accurate data entry of patient profiles and medications</li><li style="margin-left: .25in;">Responsible for all aspects related to entering medication orders for various facilities</li><li style="margin-left: .25in;">Maintaining accurate information for patients and facilities</li><li style="margin-left: .25in;">Responsible for billing and crediting each facility appropriately and accurately each month</li><li style="margin-left: .25in;">Assist in new home setup and implementation across the region </li><li style="margin-left: .25in;">Assist in orienting and training new employees</li><li style="margin-left: .25in;">Work with the billing department to oversee the completion of individuals unbilled reports</li><li style="margin-left: .25in;">Assign daily unbilled reports</li><li style="margin-left: .25in;">Maintain and demonstrate top tier data entry production as determined by Manager</li><li style="margin-left: .25in;">Helps in managing outside services that have an impact on HealthDirect customer service (ex. INFINX, SDS)</li><li style="margin-left: .25in;">Responsible for completing all mandatory and regulatory training programs</li><li style="margin-left: .25in;">Perform other duties as assigned</li></ul> Educational Requirements:Minimum: <ul><li style="margin-left: .5in;">High School Diploma or GED</li><li style="margin-left: .5in;">AS Degree or Higher in Business Administration or related field</li></ul> Experience: <ul><li style="margin-left: .25in;">2 years’ experience as a Long-Term Care Pharmacy Order Entry Technician required</li><li style="margin-left: .25in;">Previously demonstrated top 5% data entry performance metrics </li></ul> Required (Vermont Employees):<ul><li style="margin-left: .25in;">Registered with the State of Vermont as a Pharmacy Technician</li></ul> Job Skill Requirements: <ul><li style="margin-left: .25in;">Proficient with multiple remote technology (Framework LTC, QS1, ECM, Docutrack, Teams)</li><li style="margin-left: .25in;">Strong communication skills </li><li style="margin-left: .25in;">Outstanding customer service skills</li><li style="margin-left: .25in;">Ability to work independently </li><li style="margin-left: .25in;">Excellent organizational skills</li><li style="margin-left: .25in;">Ability to multitask and prioritize </li><li style="margin-left: .25in;">Broad knowledge of medications and physician orders</li><li style="margin-left: .25in;">General computer and keyboarding skills</li><li style="margin-left: .25in;">Strong leadership skills</li></ul> Special Conditions of Employment:<ul><li style="margin: 0in 0in 0in .25in;">Drug test</li><li style="margin: 0in 0in 0in .25in;">Initial and continuous exclusion and sanction/disciplinary monitoring</li><li style="margin: 0in 0in 0in .25in;">A verifiable, private, and quiet in-home workspace is required to ensure HIPAA compliance and to handle phone calls without interruption.</li><li style="margin: 0in 0in 0in .25in;">Demonstrate ability to hit and maintain key productivity measures as determined by Regional Manager of Operations </li></ul>

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DISCLAIMER

Get Hired Faster With COMPANY_NAME!

1: COMPANY_NAME Smart Tools and Direct Employer Connections Help Speed Up Your Hiring Process

2: With Better Matches, Real-time Job Alerts, and Direct Employer Responses, COMPANY_NAME Helps Many Candidates Secure Interviews and Job Offers Within 15 to 30 Days!

3: The Type of Resume You Need to Get Priority Placement

4: Browse Full-Time, Part-Time, and Freelancing Roles With COMPANY_NAME

5: COMPANY_NAME Helps You Grow Your Career

6: The Easiest Way To Find A Job

7: Find Roles That Offer Growth, Culture & Benefits

8: Get Support With Resume, Interviews & Career Planning

9: Your Future Starts Today

10: Get Hired Within 15 to 30 Days With COMPANY_NAME

Central Services Order Entry Technician (Remote)

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

5. HOW DO YOU PROCESS INFORMATION?

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

8. HOW TO PRIORITIZE WORK?

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

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