Chartered Valuation Surveyor - Technical Leader

<h4>Job summary</h4><p>Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it’s really like to work at HMRC.</p><p>Visit our <a href="" target="_blank">YouTube channel</a> to watch the full series and come and discover your potential. </p><p>This role is part of HMRC Valuation Office, formerly known as the Valuation Office Agency. We have recently integrated into HMRC. As we continue the transition to our updated HMRC branding, you may still see some VOA logos or references in our advertisements for a temporary period. </p><p>HMRC Valuation Office are the public sector’s property valuation experts and advisers with a vision to be a world-leading provider of public sector valuations. Our work is vital to the collection of over £60 billion of revenue which goes back into communities, touching every citizen and every business across England and Wales.</p><h4>Job description</h4><p><strong>Chartered Valuation Surveyor – Technical Lead – Role Overview</strong></p><p>The HMRC Valuation Office are looking for experienced Chartered Valuation Surveyors across the UK to undertake complex and high profile Non-Domestic Rating casework (NDR).</p><p>Our Technical Leaders provide technical advice to colleagues across the network. You will be a technical expert with a natural ability to coach and nurture colleagues undertaking professional qualifications. The role is essential to supporting our future surveying talent pipeline and providing valuable technical advice, leadership, and guidance. </p><p>The Regional Valuation Unit (RVU) is an exciting, ever-changing environment and will provide you with an excellent opportunity to join our highly skilled, diverse, and growing organisation. </p><p>You will be joining a team of exceptionally experienced and respected colleagues who will share their knowledge and support you to become part of the team. They will also value and learn from the valuable experience that you can bring to this organisation. </p><p>The role will primarily deal with ratings where there is a unit wide or cross unit impact due to, for example, reputational of financial risk. </p><p>We are eager to hear from experienced Valuation Surveyors with extensive rating experience having dealt with a broad range of property types across different valuation methodologies through to valuation tribunal.</p><p><strong>Chartered Valuation Surveyor – Technical Lead – Key responsibilities</strong></p><ul><li>Delivering Non-Domestic Rating casework and providing technical leadership, guidance and support to caseworkers in the Regional Valuation Unit.</li><li> Supporting the delivery of the Revaluation Programme.</li><li> Leading, motivating, and inspiring others to deliver results including sharing professional knowledge to help others develop. </li><li> Setting and maintaining a strategic overview of the framework for the work of the team, including embedding the VO vision and values.</li><li> Providing expert witness testimony and advocacy in complex litigation at VTE/VTW/UTLC and beyond. (Full training and support will be provided). </li><li>If appropriate to the role, undertake selected casework where the outcome has a wider impact, setting frameworks or, where a high level of expertise is required, resolving the issues raised, including offering advice and guidance on complex issues which cannot be resolved within the normal rules or precedents. </li><li>To act as a Counsellor/Supervisor to colleagues undertaking profession qualifications.</li></ul><h4>Person specification</h4><p>We are seeking a strong leader with advanced technical expertise confidently able to interpret and apply case law, legislation, codes of practice and professional standards. The successful candidate will have strong analytical and judgement skills and be able to interpret a range of evidence to provide relevant advice and reach sound conclusions. They will show commitment to the profession by promoting and participating in professional activities, while building internal and external networks to share expertise and develop others. </p><p>The successful candidate will also have exceptional interpersonal and communication skills, with the ability to influence and manage a diverse range of stakeholders, using high levels of negotiating, consulting skills to achieve co-operation over mutually acceptable solutions.</p><p>As Chartered Surveyor – Technical Lead, you will demonstrate horizon scanning to anticipate and mitigate future issues, seek and act on feedback, and encourage continuous development in themselves and others. </p><p><strong>Essential Requirements</strong></p><ul><li>MRICS/FRICS or IRRV (Hons) qualified (valuation or real estate pathways), with in‑depth technical expertise in Rating Valuation and local taxation, and the ability to exercise sound, balanced professional judgement.</li><li>Strong ability to apply technical knowledge, valuation methodology, relevant legislation, and case law to inform effective decision-making.</li><li>Clear understanding of, and ability to operate within, statutory and non‑statutory requirements.</li><li>Commitment to maintaining up‑to‑date technical knowledge and using this to provide high‑quality advice and guidance to others.</li><li>Demonstrated personal and professional commitment to the valuation profession, including active participation in and promotion of professional activities.</li><li>Proven ability to lead, coach and mentor individuals, including supporting colleagues through professional qualification pathways.</li><li>Ability to build and maintain effective internal and external networks, and to influence and persuade colleagues and stakeholders through trusted professional relationships.</li></ul><h4>Qualifications</h4>IRRV (Hons)<h4>Memberships</h4>MRICS/FRICS<h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Leadership</li><li>Making Effective Decisions</li><li>Developing Self and Others</li></ul><h4>Benefits</h4>Alongside your salary of £59,342, HM Revenue and Customs contributes £17,191 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><p>HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. </p><p>We offer a generous leave allowance that starts at 25 days, increasing by a day for every year of qualifying service up to a maximum of 30 days and a <a href="" target="_blank">Civil Service Pension</a> with an average employer contribution of 28.97%. </p><ul><li>Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary. </li></ul><ul><li>Family friendly policies. </li></ul><ul><li>Personal support. </li></ul><ul><li>Coaching and development. </li></ul><p>To find out more about HMRC <a href="" target="_blank">benefits</a> and find out what it’s really like to work for HMRC<a href="" target="_blank">hear from our insiders</a> or visit<a href="" target="_blank"></a><a href="" target="_blank">Thinking of joining the Civil Service</a>.</p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Strengths and Experience.<p><strong>How to Apply</strong></p><p>If you can meet our person requirements above, we are keen to hear from you. </p><p>To apply for this post, you must complete an online application with the following: </p><ul><li>A CV setting out your Job History, Full Qualification and Previous skills and experiences. </li><li>A Personal Statement (maximum 750 words). Please outline your suitability for the role. Please pay particular attention to the ‘Essential Requirements’ and ‘Person Specification’ outlined in the advert when providing your answer. </li></ul><p><strong>Sift - 13th May 2026</strong></p><p>Please note these dates are provisional and may be subject to change. </p><p>We will assess you on your CV and Personal Statement. </p><p>Should a large number of applications be received, an initial sift may be conducted using the Personal statement. Candidates who pass the initial sift may be progressed to a full sift or progressed straight to interview.</p><p><strong>Interviews - W/C 1st June 2026</strong></p><p>Please note these dates are provisional and may be subject to change. These will be confirmed should you be invited to interview. </p><p>Interviews are currently taking place using Face to Face. We will provide more detail if you are shortlisted for interview. </p><p>We will assess you on the Behaviours listed in the job description, Technical via a presentation and Strengths. </p><p>At the interview, the panel can then probe further and ask applicants to provide further specific examples that show how they best demonstrate their skills.</p><p><strong>Presentation </strong></p><p>You will also be required to conduct a 5-minute presentation on your technical skills.</p><p>Please note that no IT will be available on the day. </p><p><strong>Application Hints and Tips</strong></p><p>For more information on Success Profiles, tips on how to write a successful application and find out more about what’s involved in the application process please visit About the application process , <a href="" target="_blank">Civil Service Careers (civil-service-careers.gov.uk)</a>.</p><p><strong>Further Information</strong></p><p><strong>Hybrid working at HMRC </strong></p><p>HMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time). </p><p><strong>Reasonable Adjustments</strong></p><p>We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate. </p><p>If you need a change to be made so that you can make your application, you should: </p><ul><li>Contact the UBS Recruitment Team via <a href="mailto:resourcingteamvo@hmrc.gov.uk" target="_blank">resourcingteamvo@hmrc.gov.uk</a> as soon as possible before the closing date to discuss your needs. </li><li>Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional. </li></ul><p><strong>Criminal Record Check </strong></p><p>Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.</p><p><strong>Locations </strong></p><p>As part of the application process, you will be asked to tell us which of the locations available you can work in. You will be able to specify up to 2 options. Please be aware that you can be posted to any location that you put in your preferences. If you would only like to be posted to one location, please confirm one location only. </p><p>Successful candidates must select 1 of the locations noted in this advert as their base office and will be expected to undertake regular travel to this location under HMRC hybrid working policy.</p><p>Due to the way the CS Jobs system is set up, when choosing your preferred locations, you will find that the Canary Wharf location will not appear on the list of options.</p><p>Should you wish to choose Canary Wharf as a location then please select Tower Hamlets.</p><p><strong>Terms & Conditions</strong></p><p>The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences. </p><p>Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process. </p><p>Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations. </p><p>Questions relating to an individual application must be emailed as detailed later in this advert. </p><p>Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. </p><p>A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. </p><p>Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract. </p><p>If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section. </p><p><strong>Reserve Lists</strong></p><p>If we have more successful candidates than available vacancies, we will hold a 6-month reserve list. During that time, we may use the list to fill the same, or similar roles with closely matching essential criteria, without further testing of merit. Any appointments from the Reserve list will be made in strict merit order. </p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Pilar Elley-Murphy</li><li>Email : <a href="mailto:pilar.elleymurphy@hmrc.gov.uk" target="_blank">pilar.elleymurphy@hmrc.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:voarecruitment.grs@cabinetoffice.gov.uk" target="_blank">voarecruitment.grs@cabinetoffice.gov.uk</a></li></ul><h4>Further information</h4>If you feel your application has not been treated in accordance with the values in the Civil Service Code and/or if you feel the recruitment has been conducted in such a way that conflicts with the Civil Service Commissioner’s Recruitment Principles, you may make a complaint, by contacting the Central Recruitment Team at the following address: <a href="mailto:resourcingteamvo@hmrc.gov.uk" target="_blank">resourcingteamvo@hmrc.gov.uk</a><br><br>