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Client Expansion and Growth Manager

May 29, 2026

Position Overview The Client Expansion and Growth Manager (CEGM) plays a key role in supporting sales initiatives within existing accounts. This role is focused on driving business growth by expanding strategic partnerships within the region. The CEGM will work closely with the Director of Account Managers to meet goals related to sales, revenue, forecasting, internal operations, and customer satisfaction. Success in this role requires strong experience in business development, water management programs, and professional client engagement. Key Responsibilities • Growth: Drive revenue expansion by introducing and selling additional Phigenics services to existing client accounts • Proposal Generation: Conduct client discovery calls and present proposals to current customers for new services • Strategic Planning: Identify opportunities in accounts and strategize plan to capitalize • Technical Knowledge: Understand building water systems, infrastructure, regulations and water chemistry. • Differentiate: Communicate the unique value of Phigenics services across accounts. • CRM Utilization: Maintain accurate customer data in CRM and respond promptly to client needs. • Relationship Management: Build and maintain strong, long-term relationships with key stakeholders to ensure client satisfaction and retention. • Collaboration: Work closely with Account Managers, technical teams, and other internal stakeholders to deliver seamless client experiences. • Market Awareness: Stay informed about industry trends, competitor offerings, and regulatory changes to position Phigenics effectively. • Performance Tracking: Monitor sales metrics and account growth progress, providing regular updates and forecasts to leadership. Qualifications Required: • Bachelor’s degree required • 1–5 years of professional sales experience in healthcare. Experience with water-related engineering is a plus • Familiarity with ASHRAE 188, CMS Legionella requirements, and related water safety standards is a plus. • Ability to calculate ROI. • Excellent communication, organization, and leadership skills. • Strong interpersonal and relationship-building abilities across cross-functional teams. • Skilled in presentations and facilitation. • Self-motivated with a proactive, solution-oriented mindset. • Commitment to professional ethics. • Adaptability in a fast-paced, evolving business environment. • Proficiency in MS Office and HubSpot. Core Competencies • Ability to identify and capitalize on opportunities for selling within existing client accounts. • Skilled in developing and executing account strategies that align with client needs and organizational goals. • Proven ability to build trust and maintain long-term relationships with key stakeholders. • Exceptional verbal and written communication to clearly convey value propositions and negotiate effectively. • Understanding of building water systems, infrastructure, regulatory requirements, and water chemistry to support informed client discussions. Work Environment & Travel • Travel to client sites within the region is required. • Responsibilities include conducting sales-related meetings. • Occasional overnight travel may be necessary. • Professional attire (coat and tie or equivalent) is expected; PPE may be required depending on site conditions. • Physical activity may include walking, climbing stairs, or ladders. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Phigenics LLC is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alien status, age, or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, arrest record, or any other characteristic protected by applicable federal, state, or local laws. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

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DISCLAIMER

Get Hired Faster With COMPANY_NAME!

1: COMPANY_NAME Smart Tools and Direct Employer Connections Help Speed Up Your Hiring Process

2: With Better Matches, Real-time Job Alerts, and Direct Employer Responses, COMPANY_NAME Helps Many Candidates Secure Interviews and Job Offers Within 15 to 30 Days!

3: The Type of Resume You Need to Get Priority Placement

4: Browse Full-Time, Part-Time, and Freelancing Roles With COMPANY_NAME

5: COMPANY_NAME Helps You Grow Your Career

6: The Easiest Way To Find A Job

7: Find Roles That Offer Growth, Culture & Benefits

8: Get Support With Resume, Interviews & Career Planning

9: Your Future Starts Today

10: Get Hired Within 15 to 30 Days With COMPANY_NAME

Client Expansion and Growth Manager

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

5. HOW DO YOU PROCESS INFORMATION?

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

8. HOW TO PRIORITIZE WORK?

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

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