Community Lead

  • Ramp is seeking someone to build and run our Community program
  • Working closely with Marketing, Product, and other teams, you’ll create scalable initiatives that transform users into advocates while establishing Ramp as a trusted partner in financial operations
  • You’ll join a team that’s already built a strong foundation: an active community, a packed events calendar, and deep relationships with the finance leaders and operators who love using Ramp
  • Our community is already a powerful asset: a high-caliber network of engaged decision-makers, a direct driver of retention, brand awareness, and expansion
  • This role is about bringing the systems, frameworks, and infrastructure that turn what’s been built into something repeatable, measurable, and scalable
  • This role provides a unique opportunity to shape how we engage with our community, from individual users to enterprises
  • Design and execute our comprehensive community strategy, developing programs that serve diverse user segments
  • Establish and grow regional chapters and vertical-based groups within the community
  • Partner cross-functionally to ensure community initiatives align with product and go-to-market goals
  • Help define and operationalize the long-term community strategy and how it ladders up to Ramp’s brand, retention, and expansion goals
  • Create engaging experiences including community events, educational content, and recognition initiatives such as a customer awards program
  • Collaborate with our Social team to design repeatable playbooks to capture content at community events

Benefits

  • Comprehensive medical, dental, and vision insurance
  • One Medical Membership
  • 401(k) including an employer match
  • Parental leave
  • Monthly wellness stipend
  • Unlimited PTO
  • Relocation support to move to NYC
  • WFH stipend
  • Pet Insurance
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