Consultant

<span class="jobdescription"><p><img id="photoDetail" src="https://www.discovery.co.za/gallery/template-resources/banners/general/smartpeople-recruit.jpg" style="width:1250.0px;height:301.0px"></p> <p style="margin:0.0in;font-size:24.0pt;font-family:'Open Sans Light', sans-serif;color:#004b8d"><span style="font-size:18.0pt">Discovery – Sales & Distribution</span></p> <h1 style="margin:12.0pt 0.0in 6.0pt;font-size:20.0pt;font-family:'Open Sans Light', sans-serif;color:#004b8d;font-weight:normal"><span style="font-size:16.0pt">Virtual Consultant</span></h1> <p style="margin:0.0in;font-size:12.0pt;font-family:Calibri, sans-serif;color:black"> </p> <p style="margin:0.0in;font-size:24.0pt;font-family:'Open Sans Light', sans-serif;color:#004b8d"><strong><span style="font-size:12.0pt">About Discovery </span></strong></p> <p style="margin:0.0in;line-height:120%;font-size:10.0pt;font-family:'Open Sans', sans-serif;color:#6d6e71"> </p> <p style="text-align:justify;margin:0.0in;line-height:120%;font-size:10.0pt;font-family:'Open Sans', sans-serif;color:#6d6e71"><span style="color:#6d6e71">Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.</span></p> <p style="margin:0.0in;line-height:120%;font-size:10.0pt;font-family:'Open Sans', sans-serif;color:#6d6e71"> </p> <p style="margin:0.0in;font-size:24.0pt;font-family:'Open Sans Light', sans-serif;color:#004b8d"><strong><span style="font-size:12.0pt">Key Purpose</span></strong></p> <p style="text-align:justify;margin:0.0in;line-height:120%;font-size:10.0pt;font-family:'Open Sans', sans-serif;color:#6d6e71"><span style="color:#6d6e71">Increase the sales of the product range through building relationships, superior client service and technical knowledge via Virtual platforms.</span></p> <p style="text-align:justify;margin:0.0in;line-height:120%;font-size:10.0pt;font-family:'Open Sans', sans-serif;color:#6d6e71"> </p> <p style="margin:0.0in;font-size:24.0pt;font-family:'Open Sans Light', sans-serif;color:#004b8d"><strong><span style="font-size:12.0pt">Areas of responsibility may include but not limited to :</span></strong></p> <p style="margin:0.0in;font-size:24.0pt;font-family:'Open Sans Light', sans-serif;color:#004b8d"><strong><span style="font-size:12.0pt">All work must be done accurately, comprehensively and in-line with set quality standards and timelines.</span></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:'Open Sans', sans-serif;color:#6d6e71;text-indent:24.0px"><span style="color:#6d6e71">Increase Discovery products sales through building relationships, superior client service and technical expertise</span></li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:'Open Sans', sans-serif;color:#6d6e71;text-indent:24.0px"><span style="color:#6d6e71">Create strategic business partnerships with multiple intermediary stakeholders.</span></li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:'Open Sans', sans-serif;color:#6d6e71;text-indent:24.0px"><span style="color:#6d6e71">Relationship building with internal and external stakeholders.</span></li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:'Open Sans', sans-serif;color:#6d6e71;text-indent:24.0px"><span style="color:#6d6e71">Project management of new business process, from end to end.</span></li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:'Open Sans', sans-serif;color:#6d6e71;text-indent:24.0px"><span style="color:#6d6e71">Develop comprehensive business plans that align with advisor objectives.</span></li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:'Open Sans', sans-serif;color:#6d6e71;text-indent:24.0px"><span style="color:#6d6e71">Intermediary reporting and trend analysis.</span></li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:'Open Sans', sans-serif;color:#6d6e71;text-indent:24.0px"><span style="color:#6d6e71">Consistently deliver Discovery value proposition.</span></li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:'Open Sans', sans-serif;color:#6d6e71;text-indent:24.0px"><span style="color:#6d6e71">Escalated query resolution and troubleshooting</span></li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:'Open Sans', sans-serif;color:#6d6e71;text-indent:24.0px"><span style="color:#6d6e71">Review new business pipeline, follow-up, and tracking.</span></li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:'Open Sans', sans-serif;color:#6d6e71;text-indent:24.0px"><span style="color:#6d6e71">Issuing of quotations</span></li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:'Open Sans', sans-serif;color:#6d6e71;text-indent:24.0px"><span style="color:#6d6e71">Liaise with Operations support teams on servicing and processing of business.</span></li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:'Open Sans', sans-serif;color:#6d6e71;text-indent:24.0px"><span style="color:#6d6e71">Technical training and ongoing product support to financial advisors.</span></li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:'Open Sans', sans-serif;color:#6d6e71;text-indent:24.0px"><span style="color:#6d6e71">Keeping up to date with competitor product and service offering and industry developments</span></li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:'Open Sans', sans-serif;color:#6d6e71;text-indent:24.0px"><span style="color:#6d6e71">Participating in proactive sales and marketing initiatives</span></li> </ul> <p style="line-height:107%;margin:0.0in;font-size:10.0pt;font-family:'Open Sans', sans-serif;color:#6d6e71"> </p> <p style="margin:0.0in;font-size:24.0pt;font-family:'Open Sans Light', sans-serif;color:#004b8d"><strong><span style="font-size:12.0pt">Personal Attributes and Skills</span></strong></p> <p style="line-height:107%;margin:0.0in;font-size:10.0pt;font-family:'Open Sans', sans-serif;color:#6d6e71"><span style="font-size:11.0pt;line-height:107%;font-family:Calibri, sans-serif;color:windowtext"> </span></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:'Open Sans', sans-serif;color:#6d6e71;text-indent:24.0px"><span style="color:#6d6e71">Logical, analytical problem-solving ability.</span></li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:'Open Sans', sans-serif;color:#6d6e71;text-indent:24.0px"><span style="color:#6d6e71">Excellent interpersonal skills.</span></li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:'Open Sans', sans-serif;color:#6d6e71;text-indent:24.0px"><span style="color:#6d6e71">Excellent verbal and written communication skills.</span></li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:'Open Sans', sans-serif;color:#6d6e71;text-indent:24.0px"><span style="color:#6d6e71">Ability to work independently.</span></li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:'Open Sans', sans-serif;color:#6d6e71;text-indent:24.0px"><span style="color:#6d6e71">Ability to take accountability, responsibility, and ownership.</span></li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:'Open Sans', sans-serif;color:#6d6e71;text-indent:24.0px"><span style="color:#6d6e71">Able to take initiative and exercise sound judgment and decision making.</span></li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:'Open Sans', sans-serif;color:#6d6e71;text-indent:24.0px"><span style="color:#6d6e71">Ability to work in a highly pressurized, target oriented environment.</span></li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:'Open Sans', sans-serif;color:#6d6e71;text-indent:24.0px"><span style="color:#6d6e71">Ability to deal positively with change and uncertainty.</span></li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:'Open Sans', sans-serif;color:#6d6e71;text-indent:24.0px"><span style="color:#6d6e71">Strong business acumen.</span></li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:'Open Sans', sans-serif;color:#6d6e71;text-indent:24.0px"><span style="color:#6d6e71">Strong sales and persuasive skills.</span></li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:'Open Sans', sans-serif;color:#6d6e71;text-indent:24.0px"><span style="color:#6d6e71">Customer oriented.</span></li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:'Open Sans', sans-serif;color:#6d6e71;text-indent:24.0px"><span style="color:#6d6e71">Ability to meet deadlines timeously.</span></li> </ul> <p style="margin:0.0in;font-size:24.0pt;font-family:'Open Sans Light', sans-serif;color:#004b8d"><strong><span style="font-size:12.0pt">Experience</span></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="text-align:justify;line-height:normal;background-color:white;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Open Sans', sans-serif;color:#6d6e71;text-indent:24.0px"><span style="color:#6d6e71">2 years’ experience in Customer Service</span></li> <li style="text-align:justify;line-height:normal;background-color:white;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Open Sans', sans-serif;color:#6d6e71;text-indent:24.0px"><span style="color:#6d6e71">2 years’ experience in Insurance industry.</span></li> <li style="text-align:justify;line-height:normal;background-color:white;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Open Sans', sans-serif;color:#6d6e71;text-indent:24.0px"><span style="color:#6d6e71">Knowledge of Discovery Products.</span></li> <li style="text-align:justify;line-height:normal;background-color:white;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Open Sans', sans-serif;color:#6d6e71;text-indent:24.0px"><span style="color:#6d6e71">Relevant financial services industry experience is advantageous.</span></li> <li style="text-align:justify;line-height:normal;background-color:white;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Open Sans', sans-serif;color:#6d6e71;text-indent:24.0px"><span style="color:#6d6e71">Sound insurance industry experience</span></li> <li style="text-align:justify;line-height:normal;background-color:white;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Open Sans', sans-serif;color:#6d6e71;text-indent:24.0px"><span style="color:#6d6e71">Adviser consulting experience in the financial services industry</span></li> <li style="text-align:justify;line-height:normal;background-color:white;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Open Sans', sans-serif;color:#6d6e71;text-indent:24.0px"><span style="color:#6d6e71">An understanding of financial planning</span><span style="color:#6d6e71"> </span></li> </ul> <p style="margin:0.0in;font-size:24.0pt;font-family:'Open Sans Light', sans-serif;color:#004b8d"><strong><span style="font-size:12.0pt">Qualification</span></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:'Open Sans', sans-serif;color:#6d6e71;text-indent:24.0px"><span style="color:#6d6e71">Business degree (advantageous)</span></li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:'Open Sans', sans-serif;color:#6d6e71;text-indent:24.0px"><span style="color:#6d6e71">RE5 (preferable)</span></li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:'Open Sans', sans-serif;color:#6d6e71;text-indent:24.0px"><span style="color:#6d6e71">NQF5 in Wealth Management of Financial Planning / 60 FAIS credits (preferable)</span></li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:'Open Sans', sans-serif;color:#6d6e71;text-indent:24.0px"><span style="color:#6d6e71">Knowledge of MS Office Suite</span></li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:'Open Sans', sans-serif;color:#6d6e71;text-indent:24.0px"><span style="color:#6d6e71">Sales experience (advantageous)</span></li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:'Open Sans', sans-serif;color:#6d6e71;text-indent:24.0px"><span style="color:#6d6e71">Knowledge of MS Office Suite</span></li> </ul> <p style="text-align:justify;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;margin-left:0.0px;line-height:120%;font-size:10.0pt;font-family:'Open Sans', sans-serif;color:#6d6e71;text-indent:24.0px"> </p> <p style="text-align:justify;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;margin-left:0.0px;line-height:120%;font-size:10.0pt;font-family:'Open Sans', sans-serif;color:#6d6e71;text-indent:24.0px"> </p><p>EMPLOYMENT EQUITY   <br>                              <br> The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.</p> </span>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...