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Customer Relationship Manager (CRM) Associate

May 18, 2026

Join the innovative team at Weekday AI as an Customer Relationship Manager (CRM) Associate! This is for Internal Role Location: Remote Stipend: Up to 30,000 INR (Fixed + Variable) Work Hours: 10AM to 7PM IST Working day : Monday - Saturday A Little About Us: At Weekday AI, we're not just another startup; we're on a mission to transform the hiring landscape. Backed by Y Combinator and with connections to influential investors, we're carving out a niche in the recruitment industry. Our powerful outreach tools and extensive database of white-collar talent make us a leader in delivering top-notch recruitment solutions. If you're seeking a dynamic environment where your contributions matter, Weekday AI is the perfect place for you! About the Role : We are looking for Customer Relationship Managers (CRM) Associates who can build strong relationships with candidates through professional and engaging conversations. The ideal candidate should be able to make conversations feel natural, comfortable, and engaging while collecting the required details accurately. You will be responsible for being the first point of interaction for candidates and ensuring they have a positive experience throughout the initial stages of the hiring process. <div>₹3,60,000 - ₹4,80,000 a year</div><div> <div> <h1 style="text-align: justify; margin-top: 24pt; margin-bottom: 6pt;">Key Responsibilities</h1> <ul style="margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;"> <li style="font-size: 11pt; font-family: 'Times New Roman', serif;"> Conduct initial candidate interaction calls in a conversational and engaging manner </li> <li style="font-size: 11pt; font-family: 'Times New Roman', serif;"> Collect and verify candidate information accurately </li> <li style="font-size: 11pt; font-family: 'Times New Roman', serif;"> Build rapport and maintain a positive candidate experience during calls </li> <li style="font-size: 11pt; font-family: 'Times New Roman', serif;"> Understand candidate motivations, preferences, and expectations through thoughtful conversations </li> <li style="font-size: 11pt; font-family: 'Times New Roman', serif;"> Encourage candidates to research and engage with the company and opportunity </li> <li style="font-size: 11pt; font-family: 'Times New Roman', serif;"> Maintain professionalism and empathy while handling candidates across different experience levels </li> <li style="font-size: 11pt; font-family: 'Times New Roman', serif;"> Ensure smooth communication and timely follow-ups with candidates </li> <li style="font-size: 11pt; font-family: 'Times New Roman', serif;"> Maintain detailed and accurate notes from candidate interactions </li> <li style="font-size: 11pt; font-family: 'Times New Roman', serif;"> Coordinate effectively with internal hiring teams and stakeholders </li> </ul> <h1 style="text-align: justify; margin-top: 24pt; margin-bottom: 6pt;">What We’re Looking For</h1> <h2 style="text-align: justify; margin-top: 18pt; margin-bottom: 4pt;">Communication Skills</h2> <ul style="margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;"> <li style="font-size: 11pt; font-family: 'Times New Roman', serif;"> Strong verbal communication skills </li> <li style="font-size: 11pt; font-family: 'Times New Roman', serif;"> Ability to speak confidently and naturally on calls </li> <li style="font-size: 11pt; font-family: 'Times New Roman', serif;"> Ability to maintain conversational flow without sounding scripted </li> </ul> <h2 style="text-align: justify; margin-top: 18pt; margin-bottom: 4pt;">Rapport Building</h2> <ul style="margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;"> <li style="font-size: 11pt; font-family: 'Times New Roman', serif;"> Ability to make candidates feel comfortable and heard </li> <li style="font-size: 11pt; font-family: 'Times New Roman', serif;"> Strong interpersonal and relationship-building skills </li> <li style="font-size: 11pt; font-family: 'Times New Roman', serif;"> Ability to handle conversations with warmth and professionalism </li> </ul> <h2 style="text-align: justify; margin-top: 18pt; margin-bottom: 4pt;">Listening & Candidate Handling</h2> <ul style="margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;"> <li style="font-size: 11pt; font-family: 'Times New Roman', serif;"> Strong active listening skills </li> <li style="font-size: 11pt; font-family: 'Times New Roman', serif;"> Ability to ask relevant follow-up questions </li> <li style="font-size: 11pt; font-family: 'Times New Roman', serif;"> Ability to handle candidates professionally, even in rushed or difficult situations </li> </ul> <h2 style="text-align: justify; margin-top: 18pt; margin-bottom: 4pt;">Conversational Screening Skills</h2> <ul style="margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;"> <li style="font-size: 11pt; font-family: 'Times New Roman', serif;"> Ability to ask structured questions in a smooth and conversational manner </li> <li style="font-size: 11pt; font-family: 'Times New Roman', serif;"> Ability to guide conversations naturally while collecting all required information </li> </ul> <h2 style="text-align: justify; margin-top: 18pt; margin-bottom: 4pt;">Emotional Intelligence</h2> <ul style="margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;"> <li style="font-size: 11pt; font-family: 'Times New Roman', serif;"> Ability to understand candidate tone, comfort, and engagement levels </li> <li style="font-size: 11pt; font-family: 'Times New Roman', serif;"> Ability to adapt communication style based on candidate seniority and situation </li> </ul> <h1 style="text-align: justify; margin-top: 24pt; margin-bottom: 6pt;">Preferred Qualities</h1> <ul style="margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;"> <li style="font-size: 11pt; font-family: 'Times New Roman', serif;"> Prior experience in recruitment, customer relationship management, talent acquisition, sales, or client-facing roles </li> <li style="font-size: 11pt; font-family: 'Times New Roman', serif;"> Strong people skills and relationship-building mindset </li> <li style="font-size: 11pt; font-family: 'Times New Roman', serif;"> Ability to multitask and manage candidate interactions efficiently </li> <li style="font-size: 11pt; font-family: 'Times New Roman', serif;"> Organized and process-oriented approach </li> </ul> </div> </div> <h1 style="text-align: justify; margin-top: 24pt; margin-bottom: 6pt;">What Success Looks Like in This Role</h1> <ul style="margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;"> <li style="font-size: 11pt; font-family: 'Times New Roman', serif;"> Candidates feel comfortable and engaged during conversations </li> <li style="font-size: 11pt; font-family: 'Times New Roman', serif;"> Calls feel human and conversational rather than transactional </li> <li style="font-size: 11pt; font-family: 'Times New Roman', serif;"> Accurate information is collected without compromising candidate experience </li> <li style="font-size: 11pt; font-family: 'Times New Roman', serif;"> Candidates remain interested and responsive throughout the hiring process </li> </ul> <h1 style="text-align: justify; margin-top: 24pt; margin-bottom: 6pt;">Ideal Candidate</h1> Someone who: <ul style="margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;"> <li style="font-size: 11pt; font-family: 'Times New Roman', serif;"> enjoys talking to people </li> <li style="font-size: 11pt; font-family: 'Times New Roman', serif;"> communicates with clarity and empathy </li> <li style="font-size: 11pt; font-family: 'Times New Roman', serif;"> can balance professionalism with warmth </li> <li style="font-size: 11pt; font-family: 'Times New Roman', serif;"> understands how to build trust quickly </li> <li style="font-size: 11pt; font-family: 'Times New Roman', serif;"> can make structured conversations feel natural </li> </ul>

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DISCLAIMER

Get Hired Faster With COMPANY_NAME!

1: COMPANY_NAME Smart Tools and Direct Employer Connections Help Speed Up Your Hiring Process

2: With Better Matches, Real-time Job Alerts, and Direct Employer Responses, COMPANY_NAME Helps Many Candidates Secure Interviews and Job Offers Within 15 to 30 Days!

3: The Type of Resume You Need to Get Priority Placement

4: Browse Full-Time, Part-Time, and Freelancing Roles With COMPANY_NAME

5: COMPANY_NAME Helps You Grow Your Career

6: The Easiest Way To Find A Job

7: Find Roles That Offer Growth, Culture & Benefits

8: Get Support With Resume, Interviews & Career Planning

9: Your Future Starts Today

10: Get Hired Within 15 to 30 Days With COMPANY_NAME

Customer Relationship Manager (CRM) Associate

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

5. HOW DO YOU PROCESS INFORMATION?

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

8. HOW TO PRIORITIZE WORK?

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

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