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Customer Support – Chat, Ticket Support – Gaming

Job Description:

Deliver exceptional customer service to other gamers through chat and ticket support
Collaborate with talented professionals on gaming projects
Manage customer inquiries and resolve issues efficiently
Maintain a high standard of communication and service delivery

Requirements:

A person with a great personality and team player attitude
Comes to work ready to go and fully committed to surpassing expectations
Has a knack for solving problems quickly and efficiently
Fast learner, quick to adapt to change, understands how to navigate complexities, and is unafraid to speak up and share valuable insights
Customer-friendly demeanor with a flexible attitude
Reliable, trustworthy, and dependable
Experience with high volume customer service
Experience and fluency in English writing
Advanced typing skills - minimum 40 wpm
Experience with web-based research
Experience working with company escalation policy

Benefits: