Development Operations Engineer

<p style="line-height: 1.656; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif; ">Our mission is to spread DMARC everywhere. We offer superior tooling, educational resources, and expert support—but at our core, we’re people helping other people understand and protect a vital asset, their email domains. Staying focused on our mission means we’re constantly improving by learning from the challenges that everyone faces while deploying DMARC.</span><span style="font-size: 11pt; font-family: Arial, sans-serif; "><br><br></span></p> <p style="line-height: 1.656; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif; ">We are growing our Development Operations team and seeking individuals with Linux systems administration experience at the core, biased towards security, networking, and provisioning automation to join our team.</span></p> <p> </p> <p style="line-height: 1.656; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif; ">Our work culture utilizes consent-based decision making.</span></p> <p> </p> <p style="line-height: 1.656; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif; ">Our hiring process uses AI to analyze applications and organize candidate resumes. However, all final hiring decisions are made by our recruitment team. Please message hr@dmarcian.com directly if you would like to opt out of the use of AI in analyzing and organizing your resume.</span></p> <p> </p> <p style="line-height: 1.656; margin-top: 0pt; margin-bottom: 0pt;"><strong><span style="font-size: 12pt; font-family: Arial, sans-serif; color: rgb(255, 102, 0); ">Responsibilities</span></strong><span style="font-size: 11pt; font-family: Arial, sans-serif; "> </span></p> <ul style="margin-top: 0px; margin-bottom: 0px; "> <li style="font-size: 11pt; font-family: Arial, sans-serif; white-space: pre;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; ">Managing daily system operations of GCP and our platform</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; white-space: pre;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; ">Troubleshooting system and network issues</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; white-space: pre;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; ">Helping Product Development with systems-based architectural decisions</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; white-space: pre;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; ">Implementing and documenting methodologies for maintaining our infrastructure as we grow, both refining existing mechanisms and developing new processes</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; white-space: pre;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; ">Monitor and capture metrics for system operations</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; white-space: pre;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; ">Monitor systems for security events</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; white-space: pre;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; ">Extending current, and creating new automation to accomplish all of the above</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; white-space: pre;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; ">Work closely with our Development team to design and implement new infrastructure needs to support future initiatives</span></p> </li> </ul> <p><br><br></p> <p style="line-height: 1.656; margin-top: 0pt; margin-bottom: 0pt;"><strong><span style="font-size: 11pt; font-family: Arial, sans-serif; color: rgb(255, 102, 0); ">Who We’re Looking For</span></strong><strong><span style="font-size: 11pt; font-family: Arial, sans-serif; color: rgb(255, 102, 0); "><br><br></span></strong></p> <ul style="margin-top: 0px; margin-bottom: 0px; "> <li style="font-size: 11pt; font-family: Arial, sans-serif; white-space: pre;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; ">Required Linux/Unix background, with a good understanding of Linux configuration mechanisms (We primarily use Ubuntu)</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; white-space: pre;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; ">Experience developing large automation efforts with standard Linux tools</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; white-space: pre;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; ">Experience with automation tooling such as Ansible, Puppet, Chef (strong preference for Ansible)</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; white-space: pre;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; ">Required previous professional experience in Google Cloud Platform</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; white-space: pre;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; ">Required experience with (or willing to learn) Infrastructure as Code </span></p> <ul> <li style="font-size: 11pt; font-family: Arial, sans-serif; white-space: pre;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; ">Strong preference to those with Terraform experience</span></p> </li> </ul> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; white-space: pre;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; ">A good understanding of the end-to-end Mail Transport process and protocols (We use Postfix)</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; white-space: pre;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; ">A good understanding of the TCP/IP stack, basic routing and firewalling concepts, and how to troubleshoot networking issues</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; white-space: pre;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; ">Database management, monitoring and support experience (strong preference for PostgreSQL experience).</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; white-space: pre;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; ">Architecture expertise in leading an automated deployment from start to finish</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; white-space: pre;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; ">Previous professional experience with an enterprise monitoring system (strong preference for Zabbix experience)</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; white-space: pre;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; ">Excellent attention to detail and problem solving skills</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; white-space: pre;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; ">A passion for computer, network, and application security</span></p> </li> </ul> <p> </p> <p style="line-height: 1.656; margin-top: 0pt; margin-bottom: 0pt;"><strong><span style="font-size: 11pt; font-family: Arial, sans-serif; color: rgb(255, 102, 0); ">Role Objectives</span></strong><strong><span style="font-size: 11pt; font-family: Arial, sans-serif; color: rgb(255, 102, 0); "><br><br></span></strong></p> <ul style="margin-top: 0px; margin-bottom: 0px; "> <li style="font-size: 11pt; font-family: Arial, sans-serif; white-space: pre;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; ">Monitor, maintain, and optimize infrastructure to ensure high availability and minimal downtime for applications and services</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; white-space: pre;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; ">Ensure all systems and software is ‘in support’ from a versioning standpoint</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; white-space: pre;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; ">Adopt security and best practice measures designed to protect the health of the platform and customer data.</span></p> </li> </ul> <p> </p> <p style="line-height: 1.656; margin-top: 0pt; margin-bottom: 0pt;"><strong><span style="font-size: 11pt; font-family: Arial, sans-serif; color: rgb(255, 102, 0); ">Other Information</span></strong></p> <p> </p> <ul style="margin-top: 0px; margin-bottom: 0px; "> <li style="font-size: 11pt; font-family: Arial, sans-serif; white-space: pre;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; ">North America candidates only</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; white-space: pre;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; ">100% Remote</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; white-space: pre;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; ">This is a full-time position</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; white-space: pre;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; ">Core hours for this position are 10am-2pm ET during the week.</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; white-space: pre;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; ">Development Operations technician needs to be able to respond outside of business hours for system maintenance, outages and emergencies (this, too, is minimal)</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; white-space: pre;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; ">Benefits:</span><span style="font-size: 11pt; "><span class="Apple-tab-span"> </span></span></p> <ul> <li style="font-size: 11pt; font-family: Arial, sans-serif; white-space: pre;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; ">Health Benefits</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; white-space: pre;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; ">401k</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; white-space: pre;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; ">Paid Federal Holidays</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; white-space: pre;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; ">Sick Pay</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; white-space: pre;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; ">Bereavement Leave</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; white-space: pre;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; ">PTO</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; white-space: pre;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; ">Parental Leave</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; white-space: pre;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; ">Professional Development opportunities</span></p> </li> </ul> </li> </ul> <p> </p> <p style="line-height: 1.656; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif; ">More information about our application process and what we offer can be found</span><a style="text-decoration: none;" href="https://dmarcian.com/careers"><span style="font-size: 11pt; font-family: Arial, sans-serif; color: rgb(0, 0, 0); "> </span><span style="font-size: 11pt; font-family: Arial, sans-serif; color: rgb(17, 85, 204); text-decoration-color: currentcolor; text-decoration-line: underline; ">here</span></a><span style="font-size: 11pt; font-family: Arial, sans-serif; ">.  Because dmarcian is committed to an inclusive hiring process, please identify yourself by the initial of your first name along with your full last name in your submitted application, resume and letter of interest. Please submit all documentation in PDF format.</span></p> <p> </p> <p style="line-height: 1.656; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif; ">Our goal is to hire the best, brightest and most intrinsically motivated people. We also understand that can’t always be reflected via conventional work experience. At dmarcian, we believe diverse perspectives make us stronger. If you believe you have the skills and passion for this role and you like who we are, we encourage you to apply even if your previous experience isn’t a conventional match. </span></p> <p> </p> <p style="line-height: 1.656; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif; color: rgb(103, 103, 103); background-color: rgb(255, 255, 255); ">dmarcian </span><em><span style="font-size: 11pt; font-family: Arial, sans-serif; color: rgb(103, 103, 103); background-color: rgb(255, 255, 255); ">employs, trains, compensates, promotes, and supports regardless of race, religion, color, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, and other protected status as required by applicable law (and because it is the right thing to do).</span></em></p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...