<p dir="auto"><span style="color: rgb(38, 38, 38);">At Carrum, we live and breathe the mission of transforming the healthcare system to create an unmatched experience for patients. If you are passionate about changing healthcare and want to finally get rid of surprise bills, poor quality, and high prices, while thriving in an entrepreneurial, cutting-edge environment, we would love to connect with you.</span></p><p dir="auto"><span style="color: rgb(38, 38, 38);">In 2014 Carrum reinvented the Centers of Excellence (COE) category in digital health. Today, 90% of the US population lives within 50 miles of a Carrum COE and our providers rank in the top 10% nationally. Our team’s execution has been recognized by the venture community and we’ve raised more than $96M in aggregate from investors like OMERS, Tiger Global Management and Wildcat Ventures. Our impact has been externally proven in a 2021 </span><a target="_blank" rel="noopener" href="https://www.carrumhealth.com/rand-corp-study-bundled-payments-save/"><span style="color: rgb(17, 85, 204);">RAND Corporation study</span></a><span style="color: rgb(38, 38, 38);"> and featured as a </span><a target="_blank" rel="noopener" href="https://www.hbs.edu/faculty/Pages/item.aspx?num=51867"><span style="color: rgb(17, 85, 204);">Harvard Business School (HBS) case study</span></a><span style="color: rgb(38, 38, 38);">.</span></p><p dir="auto"></p><p dir="auto"><span style="color: rgb(38, 38, 38);">Reporting to the GM of MSK and Bariatrics, the Dir, Benefits Design Strategy & Operations will be the primary architect and engine behind Carrum’s VoluntaryFlex (“VFlex”) plan design model which mandates coverage for specific services. Your objective will be to both grow the VFlex service and streamline its delivery. Specific responsibilities:</span></p><ul dir="auto"><li dir="ltr"><p dir="ltr"><span style="color: rgb(38, 38, 38);">Empower Client Success (CS) & Sales to win VFlex upsells</span></p></li><li dir="ltr"><p dir="ltr"><span style="color: rgb(38, 38, 38);">Optimize carrier redirect processes and minimize operational exceptions and leakage that erode utilization</span></p></li><li dir="ltr"><p dir="ltr"><span style="color: rgb(38, 38, 38);">Scout, validate, and execute untapped opportunities to grow and improve performance of the VFlex model</span></p></li><li dir="ltr"><p dir="ltr"><span style="color: rgb(38, 38, 38);">Build the frameworks to track, report, and grow utilization and improve member experience</span></p></li><li dir="ltr"><p dir="ltr"><span style="color: rgb(38, 38, 38);">Conduct the analytics to enable VFlex success.</span></p></li></ul><p dir="auto"><span style="color: rgb(38, 38, 38);">This role is crucial in managing the execution of our most valuable utilization lever that results in higher  revenue per life. You will work closely with senior leaders from across the organization including: Executive, Sales, Customer Success, Health Plan, Network, Operations and Finance. This is a truly pivotal and highly-visible role for Carrum, and a fantastic way to develop expertise in the inner workings of a successful Value-Based Care business.</span></p><p dir="auto"></p><p dir="auto"><span style="color: rgb(38, 38, 38);"><strong><em>The salary range for this role is $170,000 - $200,000 depending on geography and level of experience, plus equity and an annual bonus.</em></strong></span></p><p dir="auto"></p><p dir="auto"><span style="color: rgb(38, 38, 38);"><strong>You’re excited about this opportunity because you will...</strong></span></p><ul dir="auto"><li dir="ltr"><p dir="ltr"><span style="color: rgb(38, 38, 38);">Directly boost Carrum’s bottom line by equipping Sales and CS with the tools to convert VFlex upsells</span></p></li><li dir="ltr"><p dir="ltr"><span style="color: rgb(38, 38, 38);">Partner with Operations and Health Plan teams to ensure our VFlex engine runs at efficiently and effectively</span></p></li><li dir="ltr"><p dir="ltr"><span style="color: rgb(38, 38, 38);">Map the member journey top to bottom and identify opportunities to improve the experience of members engaging with Carrum under the VFlex model</span></p></li><li dir="ltr"><p dir="ltr"><span style="color: rgb(38, 38, 38);">Use rigorous analysis to secure internal buy-in and turn insights into high-impact growth and efficiency initiatives</span></p></li><li dir="ltr"><p dir="ltr"><span style="color: rgb(38, 38, 38);">Become the definitive expert on VFlex performance, monitoring trends and reporting directly to the executive and management teams</span></p></li><li dir="ltr"><p dir="ltr"><span style="color: rgb(38, 38, 38);">Influence the future of the company through consistent, high-impact facetime with our C-suite and senior leadership.</span></p></li></ul><p dir="auto"><span style="color: rgb(38, 38, 38);"><strong>We’re excited about you because…</strong></span></p><ul dir="auto"><li dir="ltr"><p dir="ltr"><span style="color: rgb(38, 38, 38);">Have strong conceptual and problem-solving abilities, data-driven thinking, and experience building robust and structured execution programs</span></p></li><li dir="ltr"><p dir="ltr"><span style="color: rgb(38, 38, 38);">Can navigate health plan discussions with confidence and credibility, leveraging a collaborative approach to successfully implementing and improving VFlex in partnership with health plans</span></p></li><li dir="ltr"><p dir="ltr"><span style="color: rgb(38, 38, 38);">Think like a consultant and are highly analytical. You are at home in spreadsheets and can easily interpret data. </span></p></li><li dir="ltr"><p dir="ltr"><span style="color: rgb(38, 38, 38);">Can demonstrate strong project management skills with an ability to create, execute, and adjust plans as needed</span></p></li><li dir="ltr"><p dir="ltr"><span style="color: rgb(38, 38, 38);">Are entrepreneurial and resourceful; you can find creative ways to make a big impact quickly and without much direction</span></p></li><li dir="ltr"><p dir="ltr"><span style="color: rgb(38, 38, 38);">Can strike a balance between quantitative rigor and qualitative, situation-specific nuance</span></p></li><li dir="ltr"><p dir="ltr"><span style="color: rgb(38, 38, 38);">Are an adept communicator who can influence thinking and action across a wide array of stakeholders in the absence of a direct reporting relationship</span></p></li><li dir="ltr"><p dir="ltr"><span style="color: rgb(38, 38, 38);">Have experience handling deadlines, keeping many balls in the air, and prioritizing work in a fast-paced, dynamic environ</span></p></li></ul><p dir="auto"><span style="color: rgb(38, 38, 38);"><strong>Why you’ll love working with us...</strong></span></p><ul dir="auto"><li dir="ltr"><p dir="ltr"><span style="color: rgb(38, 38, 38);">We’re a hard-working, humble, and compassionate group motivated to solve the hard problems in healthcare today. You’ll work with talented, experienced co-workers from companies like Booz & Company, Livongo, 98point6, Google, and Optum. We believe in using data to inform decisions, technology to make our jobs easier, and creative thinking to pave the future.</span></p></li><li dir="ltr"><p dir="ltr"><span style="color: rgb(38, 38, 38);">We are working with some of the most recognized and esteemed names in the country. Top hospitals like Johns Hopkins, Mayo Clinic, Stanford Health Care, Scripps Health, and Rush Health have joined our platform. Employers who use our benefit include US Foods, United Airlines, and large public sector organizations like the self-insured schools of California, and the State of Maine.</span></p></li><li dir="ltr"><p dir="ltr"><span style="color: rgb(38, 38, 38);">We empower team members to be autonomous and provide a collaborative environment where you get support and healthy feedback. You can bring your authentic self to work every day and are encouraged to help others do the same.</span></p></li><li dir="ltr"><p dir="ltr"><span style="color: rgb(38, 38, 38);">We carve out time to let go of work to celebrate our successes and have fun. We’re a remote-first company with employees all over the United States and two office locations in San Francisco and Chicago. We support our employees during the work day and beyond with flexible working hours, generous time off, paid parental leave, and opportunities to connect with coworkers both virtually and in-person.</span></p></li><li dir="ltr"><p dir="ltr"><span style="color: rgb(38, 38, 38);">We embrace our team’s diversity of thought, experience, and interests and know that doing so makes us stronger as a company. Carrum has an active employee-led Diversity, Equity, Inclusion, and Justice (DEIJ) committee and several employee resource groups (ERGs). Our ERGS help employees build stronger connections through social, educational, and community activities.</span></p></li><li dir="ltr"><p dir="ltr"><span style="color: rgb(38, 38, 38);">You’ll feel proud that the work you do each day directly impacts people’s lives in big and meaningful ways.</span></p></li></ul><p dir="ltr"><span style="color: rgb(38, 38, 38);">Other benefits:</span></p><ul dir="auto"><li dir="ltr"><p dir="ltr"><span style="color: rgb(38, 38, 38);">Stock option plan</span></p></li><li dir="ltr"><p dir="ltr"><span style="color: rgb(38, 38, 38);">Flexible schedules and remote work</span></p></li><li dir="ltr"><p dir="ltr"><span style="color: rgb(38, 38, 38);">Chicago and San Francisco offices available</span></p></li><li dir="ltr"><p dir="ltr"><span style="color: rgb(38, 38, 38);">Self-managed vacation days, within reason</span></p></li><li dir="ltr"><p dir="ltr"><span style="color: rgb(38, 38, 38);">Paid parental leave</span></p></li><li dir="ltr"><p dir="ltr"><span style="color: rgb(38, 38, 38);">Health, vision, and dental insurance</span></p></li><li dir="ltr"><p dir="ltr"><span style="color: rgb(38, 38, 38);">401K retirement plan</span></p></li></ul><p dir="ltr"></p><p dir="ltr"><span style="color: rgb(38, 38, 38);"><strong>About Carrum</strong></span></p><p dir="ltr"><span style="color: rgb(38, 38, 38);">We’re a health tech company that brings value-based care to the masses. We help employers deliver a memorable patient experience, immediately lower healthcare costs, and drive better outcomes and achieve this through the power of technology and human-centered design. Since launching in 2014, we’ve partnered with Fortune 500 employers and top hospitals across the nation. We’ve been recognized by Harvard Business School and featured in TechCrunch, The Los Angeles Times, Washington Post, and Modern Healthcare. We believe we’re only scratching the surface of our opportunity and we’re looking for incredible people like you to help us realize our full impact.</span></p><p dir="ltr"><span style="color: rgb(38, 38, 38);">Carrum Health is an equal opportunity employer and encourages all applicants from every background and life experience.</span></p>