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Director, eCommerce Sales (Digital Marketing)
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Do you have a passion for leading high-impact digital marketing initiatives? As the Director, eCommerce Sales at Spectrum, you will turn our marketing strategy into standout digital experiences on Spectrum.com, collaborating with partners to drive engagement and guide customers into the purchase funnel. Your leadership will ensure our online presence aligns with brand priorities and delivers measurable results. Your work will directly influence how customers experience Spectrum online.
How You’ll Make an Impact
- Serve as the operational leader partnering with Marketing to deliver impactful initiatives for Spectrum.com
- Translate brand, content and campaign priorities into engaging digital experiences that drive customer action
- Guide planning and prioritization across cross-functional teams to align efforts with business objectives
- Lead personalization and localization strategies to advance customers through the purchase funnel
- Establish clear operating models and delivery rhythms for marketing-driven projects
- Collaborate with Sales, Product, UX, Technology and Analytics to optimize experiences for conversion
- Apply AI-driven approaches and experimentation frameworks to enhance relevance, engagement and results
- Office environment with occasional travel as needed
- Eligible for Hybrid Work Policy: work from home up to one day per week
Required Qualifications
Education
- Bachelor’s degree or equivalent experience
- 7+ years of digital marketing, personalization or marketing operations experience
- 5+ years of leadership experience supporting sales or revenue-driven outcomes
- Strong experience leading digital marketing, personalization, or growth initiatives in digital or eCommerce environments
- Proven ability to operationalize marketing strategy across complex, cross-functional teams
- Experience working in Agile delivery models and matrixed organizations
- Familiarity with experimentation, testing, and optimization frameworks for digital experiences
- Data-driven mindset with comfort using analytics to guide execution and measure impact
- Practical experience applying AI or automation to improve marketing relevance or efficiency
- Strong communication skills and ability to influence senior stakeholders
Education
- Master’s degree or advanced degree preferred
- Experience driving personalization or growth initiatives at scale
- Experience partnering across Marketing, Sales, Product, UX, Analytics and Technology teams
- Experience in telecom, media or subscription-based businesses
- Background working on high-traffic consumer websites
- Experience supporting both branded and performance-driven marketing initiatives
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach.
When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
