Director of Capacity Planning - Human and AI Integration

<p>Are you ready to lead a transformative initiative in capacity planning? We are seeking a visionary Director of Capacity Planning for Human and AI Integration to design and implement our first enterprise-wide integrated capacity model. This role will treat human headcount and digital agents/AI as a cohesive, optimizable system. Join us to create impact and drive strategic decisions across our business units.</p><h5>Integrated Capacity Blueprint</h5><ul><li>Lead the design and continuous evolution of an integrated capacity model that unifies human headcount and digital agents/AI.</li><li>Develop and deploy a standardized 'Unified Labor Taxonomy' for effective performance and cost comparisons between human labor and AI agents.</li><li>Set benchmarks for 'Human AI Collaboration' to assist in leadership hiring and augmentation strategies.</li></ul><h5>Predictive Simulation & Forecasting</h5><ul><li>Construct and maintain a dynamic 3-year 'What If' simulation engine to forecast AI deployments' impact on workforce requirements across business units.</li><li>Translate abstract shifts in AI capabilities into actionable workforce supply and demand adjustments.</li><li>Identify opportunities for 'Margin to Labor' calibration, targeting overstaffed roles for augmentation or transition to digital labor.</li></ul><h5>Strategic Narrative & Insight</h5><ul><li>Transform complex capacity data into a clear narrative for executive leadership, clarifying the future workforce strategy.</li><li>Proactively identify structural risks, such as talent shortages in key AI-related roles, to ensure execution of our Innovation Roadmap.</li></ul><h5>Foundational Data Architecture</h5><ul><li>Establish a 'Workforce Data Cloud' that integrates employee, contingent, and digital worker data into a unified strategic planning resource.</li><li>Facilitate multidimensional data analyses across organizational structures, job classifications, and cost centers.</li><li>Provide AI-enabled self-service access for stakeholders to query datasets easily and rapidly.</li><li>Ensure data integrity and validity to uphold executive trust while enabling detailed analysis from strategic insights to individual records.</li><li>Incorporate external market intelligence for benchmarking workforce costs and accessibility against global trends.</li></ul><h5>Your Toolkit: Essential Skills for Impact</h5><ul><li>Expert in modeling Total Cost of Ownership (TCO) for both human and digital resources, including reskilling and technical debt considerations.</li><li>Deep understanding of large enterprise budget cycles with the aptitude to advocate for capacity models to financial executives.</li></ul><h5>Quantitative Mastery</h5><ul><li>Proficient in modern data architecture tools such as SQL, Python, or advanced BI platforms to streamline fragmented data into strategic insights.</li><li>Adopt a 'Product Mindset' towards data to create scalable, repeatable, and accessible models for non-technical stakeholders.</li></ul><h5>Foresight & Business Acumen</h5><ul><li>Demonstrate the capability to assess how global AI trends impact our business model while pinpointing teams that may need redesign.</li><li>Thrive in ambiguous settings, making informed decisions even with incomplete data.</li></ul><h5>Embracing AI</h5><ul><li>Actively model and use AI tools daily to enhance your workload and streamline modeling outputs.</li><li>Utilize AI to run simulations on labor demand, uncovering risks and opportunities beyond manual analysis.</li><li>Engage large language models to summarize and structure fragmented data across the enterprise.</li><li>Automate routine tasks with AI, allowing more time for strategic analysis and design opportunities.</li></ul><h5>Compensation & Benefits</h5><ul><li>Your compensation will be influenced by factors such as your experience and job level. Some roles may offer incentives, equity, and comprehensive benefits.</li><li>The typical salary range for this position is between $164,000 to $261,500 annually; for certain cities in San Francisco and New York City, the salary range is $196,800 to $285,300 annually.</li><li>Our benefits package includes generous time off, medical, dental, and vision coverage, mental health support, paid parental leave, life and disability insurance, a 401(k) plan, and an employee stock purchase program.</li></ul><h5>Equal Opportunity Statement</h5><p>We are an equal opportunity employer and uphold a strict policy against discrimination. All evaluations for employment will be based on merit, qualifications, and competencies without regard to race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran status, or marital status. We are committed to a fair hiring process and career advancement based solely on merit.</p>

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