Director of Project Logistics

<p><strong>Director of Project Logistics</strong></p><p><strong>On-site or hybrid:</strong> Charlotte, NC · Atlanta, GA · Asheville, NC</p><p><strong>Hybrid or remote: </strong>Jacksonville, FL · Baltimore, MD · Savannah, GA · New Orleans, LA · Houston, TX · Wilmington, NC</p><p><br></p><p>Preference will be given to candidates near a major port or breakbulk hub.</p><p><br></p><p><strong>About Serve Freight</strong></p><p>Serve Freight is a US-based freight broker focused on complex, time-sensitive, coordination-heavy freight. ServeProjects is our project logistics division. We move heavy haul, breakbulk, and multi-stop industrial freight for customers who need a single accountable owner from cargo confirmation to final POD.</p><p><br></p><p><strong>The role</strong></p><p>The Director of Project Logistics owns ServeProjects end-to-end. You originate the work, price it, sequence it, and run it in the field. You also build the technical foundation underneath it: pricing logic, visibility platform, permit playbooks, carrier network, vertical depth.</p><p><br></p><p>This is a senior, hands-on role. You will spend time on the phone with shippers, on the phone with state permit offices, on yards and at ports, and at your laptop building the tools that make heavy haul repeatable at Serve Freight.</p><p><br></p><p>You report directly to the founder.</p><p><br></p><p><strong>What you'll own</strong></p><p><br></p><p><strong>Origination and pricing</strong></p><ul><li>Identify and win complex project logistics opportunities across heavy haul, breakbulk, and multimodal freight</li><li>Lead solutioning and pricing on RGN, multi-axle, and oversize moves, including line-item rate breakdowns the way customers actually want to see them</li><li>Carry opportunities from first conversation through award and into execution.</li><li>Hold direct relationships with shippers in target verticals (data center, energy, oil and gas, industrial)</li></ul><p><br></p><p><strong>Technical execution</strong></p><ul><li>Choose the right mode (truck, rail, barge, or a combination) and the right carrier for the cargo</li><li>Make routing, permit, and escort calls that protect schedule, cost, and equipment</li><li>Run state permit, bridge review, and police escort logistics, including knowing which states cause delays and which permit and escort companies to avoid</li><li>Manage crane and material handling decisions on load and unload</li><li>Be on-site at ports, yards, and customer locations when the move requires it</li></ul><p><br></p><p><strong>Platform and tooling</strong></p><ul><li>Build the ServeProjects visibility platform around the milestones that matter to project shippers: cargo and rate confirmation, planning and scheduling, route survey and permits, loaded with photos, in-transit updates, delivery with POD and photos, final invoice</li><li>Develop internal heavy haul tools that take the manual work out of permits, routing, and quoting</li><li>Stand up a pricing methodology based on line-item quote trends so we price faster and tighter over time</li></ul><p><br></p><p><strong>Carrier network and market intelligence</strong></p><ul><li>Build and own relationships with heavy haul carriers, permit and escort companies, crane operators, and breakbulk terminals</li><li>Track Breakbulk port and terminal volumes and seasonal rate dynamics. Bring that intelligence into pricing and capacity decisions</li><li>Stay current with state permit teams so we can tell customers what to expect before they ask</li></ul><p><br></p><p><strong>Team development</strong></p><ul><li>Mentor and develop the project logistics team as ServeProjects scales. Build the next generation of project logistics talent inside Serve Freight</li><li>Set the technical bar. Document what good looks like</li></ul><p><br></p><p><strong>Account expansion</strong></p><ul><li>Identify and present value-added offerings: high-value cargo insurance, warehousing, crane load and unload, multimodal handoffs</li><li>Run customer reviews on closed projects and convert single moves into ongoing programs</li></ul><p><br></p><p><strong>What great looks like at 12 months</strong></p><ul><li>ServeProjects pipeline is bigger, higher quality, and you built most of it</li><li>We win heavy haul work we would have walked away from a year ago because the technical answer is in the building</li><li>A visibility platform customers actually log into</li><li>A pricing methodology and a carrier network the rest of the team can use without you in the room</li></ul><p><br></p><p><strong>Required experience</strong></p><ul><li>7+ years in project logistics, heavy haul, or breakbulk execution</li><li>Deep working knowledge of trailer types and how equipment selection affects load outcomes (RGN, extendable RGN, multi-axle, deflection points, Conestoga, lowboy, step-deck)</li><li>Hands-on experience with state permits, bridge review processes, police escorts, and route surveys across multiple states</li><li>Strong network of heavy haul carriers, permit and escort companies, and crane operators you can call today</li><li>Comfort with rail, barge, and truck decisions on the same shipment</li><li>Demonstrated origination ability, whether you carried a book or shaped deals inside a larger organization</li><li>Comfortable at a port, on a yard, in a cab, and in front of a shipper's procurement team</li><li>TMS experience (Turvo a plus)</li></ul><p><br></p><p><strong>Preferred experience</strong></p><ul><li>Breakbulk port operations (Houston, Savannah, Charleston, Mobile, New Orleans, Baltimore)</li><li>Customs, warehousing, or freight forwarding adjacencies on top of trucking</li><li>Vertical depth in data center, energy, oil and gas, or industrial construction</li><li>Experience building or specifying logistics tools (TMS workflows, permit automation, visibility platforms)</li><li>Familiarity project management systems</li></ul><p><br></p><p><strong>Who this role is for</strong></p><ul><li>An operator who has spent years inside heavy haul and wants to build a division, not just run loads</li><li>Someone who can quote a 12-axle move in the morning and write the SOP for it in the afternoon</li><li>A builder. You see gaps in process and fix them without being asked</li><li>Direct, decisive, and comfortable holding carriers, shippers, and internal teammates to the standard</li><li>Willing to wear PPE, climb on a trailer, and walk a port when execution calls for it</li></ul><p><br></p><p><strong>Compensation</strong></p><p>Competitive base, performance compensation tied to ServeProjects growth and margin. Details discussed live.</p>

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...