Position Summary

Under the direction of the Head Coach, the Director of Softball Operations executes all operational matters relating to the softball program, the student athletes and the coaching staff. This position will support the Head Coach and ensure compliance with the rules and regulations of the NCAA, BIG 12, and Title IX. This position will handle daily operating functions within the program, coordinate, market and administer summer camps, manage departmental activities, social media, scouting reports, outreach to alumni and boosters, assist on campus recruiting events, and will be responsible for organizing, budgeting, and coordinating team travel, and scheduling.

Duties and Responsibilities of the Position:

• Manage departmental activities based on direction and guidance learned during department meetings, to include: taking notes and follow-up with staff; Developing, creating, organizing, and reporting department activities pertaining to marketing, event management, compliance updates and information of interest from other departments; Develop and maintain a monthly calendar, as appropriate;
• Manage team travel and lodging arrangements, including preparing team travel itineraries, meet van/bus shuttle schedules, and rooming lists; work with Anthony Travel on-site staff, serve as the liaison, contact person, and troubleshooter for all team travel. Responsible for team per diem and misc. cash request/reporting as relates to team travel;
• Select, arrange for, and oversee all pre-game meals, post-game meals and reception, and training table needs for team as well as select and organize the post snack for visiting teams and officials;
• Assist and coordinate with support staff assigned to softball, specifically, Administrative Assistant, Rock Chalk Video, and Communications to ensure effective and efficient delivery of support services within the department, including but not limited to, mailing of recruiting materials, motivational and hype videos, ensure social media content is maintained and relevant, special event planning, etc.;
• Assist with efforts to create and organize a membership initiative to increase membership in booster and alumnae groups, to include providing support to the Assistant Coaches and Sport Administrator to maintain connections with Alumnae and Booster Groups; create and distribute e-newsletters and communications with weekly updates and a monthly newsletter to alumni, boosters, and parents;
• Plan and coordinate an Alumni Day event for each, Spring and Fall, along with other banquets and occasional gatherings;
• Assist with videoing all games and practices, cut and tag the video and create still-shots from video as requested;
• Request scouting reports in a timely manner, organize and present the reports to the assigned coach by the due date directive;
• Plan and coordinate administrative tasks with all camps and clinics;
• Represent the department at pre-game functions and handle public relations necessary for game and game-day events or the daily operations of the department related to game management;
• Serve as troubleshooter on game day, utilizing discretion and independent judgment to solve last-minute issues;
• Perform related duties as assigned by Director of Athletics, Head Softball Coach, or their designee.

Work Environment

This job operates in both a professional office environment and outside at softball-related events, including inclement weather. This role routinely uses standard office equipment such as laptop computers and various digital devices, including, but not limited to: cell phone, printer, copy machine, and other related devices. This job requires flexibility and adaptability in schedule and the ability to perform job related duties on short notice.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to speak and hear. Specific vision abilities required by this job include close vision and ability to adjust focus. This position may require frequent bending, moving, lifting, and carrying material weighing up to 25 pounds; standing up to eight hours each day; and working in all weather conditions.

Travel

Moderate travel is expected for this position.

Hours of Work

This is a full-time position. Days and hours of work will vary based on the needs of the softball program and as job duties demand. Early morning, evening and weekend work may be required.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Required Qualifications:

• Bachelor’s Degree from an accredited college or university;
• Experience playing or coaching at the collegiate level;
• Knowledge of NCAA rules and regulations as they relate to softball;
• Possess a professional demeanor and the ability to work effectively with various constituencies including prospective students, current students, their families, the general public, faculty, administrators and alumni;
• Working knowledge of Microsoft Office suite (Excel, Word, etc.);
• Passion for coaching and developing players;
• Detail oriented with strong verbal and written communication and organizational skills;
• Demonstrated ability to work effectively under multiple deadlines in a fast-paced office environment with the capacity to adapt quickly to major and minor changes in projects/events and outcomes;
• Ability and willingness to work occasional evenings, weekends, or holidays as needed during peak game and recruiting seasons;
• Ability and willingness to travel as needed.

Preferred Qualifications:

• Knowledge of Big 12 rules and regulations as they relate to softball;
• Demonstrated passion for softball and knowledge of basic softball sport rules.