Education Program Manager

<p style="margin-left: 0cm;"><span style="color: black; font-family: " ef="" circular="" light",="" sans-serif;"=""><strong>Job position: Program Manager, Education</strong></span></p><p style="margin-left: 0cm;"><span style="color: black; font-family: " ef="" circular="" light",="" sans-serif;"=""><strong>Office location: Istanbul, Turkey</strong></span></p><p style="margin-left: 0cm;"><span style="color: black; font-family: " ef="" circular="" light",="" sans-serif;"=""><strong>Reports to: Vice President of Operations</strong></span></p><p style="margin-left: 0cm;"> </p><p><span style="font-family: " ef="" circular="" light",="" sans-serif;"=""><span><strong>Who are we?</strong></span></span></p><p><span style="font-family: " ef="" circular="" light",="" sans-serif;"=""><span>Efekta provides the world’s leading AI-powered learning technology</span>.<span>  </span>Our mission is to help everyone learn faster and go further by making personal tutoring affordable and accessible. Providing AI Personalized Learning that works alongside human teachers in schools, universities, and global companies. With an AI-driven curriculum, personal AI tutor, and AI teaching assistant, we deliver proven results at large scale.</span></p><p><span style="font-family: " ef="" circular="" light",="" sans-serif;"=""><strong>The Opportunity</strong></span></p><p><span style="font-family: " ef="" circular="" light",="" sans-serif;"="">We have extremely ambitious growth plans and are looking for highly talented and motivated Program Manager in Istanbul to join our global team to help fuel these plans.<span> </span>A career with us offers the scale and support of a global organization, and the pace, purpose, and energy of a fast-growing business. We look for thinkers and doers: creative, collaborative, and motivated people who are excited by education, language, and, in a world of AI, the art of the possible.</span></p><p><span style="font-family: " ef="" circular="" light",="" sans-serif;"="">This is the first hire on the ground to project manage <strong>major education projects</strong> with a particular focus in the public sector and education institutions.<span> </span>As part of the EMEA Team, you will help large institutions advance their strategic educational objectives by improving students’ intercultural communication and language skills. </span></p><p><span style="font-family: " ef="" circular="" light",="" sans-serif;"="">In this role, your day-to-day work will vary greatly, enabling you to <strong>serve as a consultant, project manager, change-maker, data analyst, internal and external implementation specialist,</strong> among other capacities. More broadly, you will play a vital role in our wider organization and in your local team, as you will be responsible for the delivery and success of our projects in your assigned territory.<i><span class="normaltextrun"> </span></i><span class="eop"> </span></span></p><p><span style="font-family: " ef="" circular="" light",="" sans-serif;"=""><strong>Key responsibilities</strong></span></p><ul style="list-style-type: disc;"><li class="ortl-align-justify"><p style="text-align: justify;"><span style="background-color: white; color: rgb(51, 51, 51); font-family: " ef="" circular="" light",="" sans-serif;"="">Set up and implement learning programs that involve thousands of learners, building and maintaining client loyalty, satisfaction and success.</span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="background-color: white; color: rgb(51, 51, 51); font-family: " ef="" circular="" light",="" sans-serif;"="">Work closely with current or potential clients to define clear KPIs, success criteria, and deliverables, identifying actions for continuous improvement in their learning outcomes.</span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="background-color: white; color: rgb(51, 51, 51); font-family: " ef="" circular="" light",="" sans-serif;"="">Report to clients on the success of learning programs in order to drive results, achieve renewals and assist in growing the accounts, regularly monitoring learning KPIs and account plans to ensure timely renewals.</span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="background-color: white; color: rgb(51, 51, 51); font-family: " ef="" circular="" light",="" sans-serif;"="">Foresee and react to problems rapidly with creative solutions.</span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="background-color: white; color: rgb(51, 51, 51); font-family: " ef="" circular="" light",="" sans-serif;"="">Contribute to best practices for all other team members to ensure successful design and delivery of language training.</span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="background-color: white; color: rgb(51, 51, 51); font-family: " ef="" circular="" light",="" sans-serif;"="">Provide project management skills and advice to Sales teams during tenders and negotiations.</span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="background-color: white; color: rgb(51, 51, 51); font-family: " ef="" circular="" light",="" sans-serif;"="">Be available to travel about 30-50% of the time to visit clients in location.</span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="color: rgb(51, 51, 51); font-family: " ef="" circular="" light",="" sans-serif;"="">As a new role, responsibilities will evolve over time as the business grows.</span></p></li></ul><p style="text-align: justify;"> </p><p><span style="font-family: " ef="" circular="" light",="" sans-serif;"=""><strong>The skills & experience we look for</strong></span></p><p><span style="font-family: " ef="" circular="" light",="" sans-serif;"="">You will be a <strong>highly organized, tech-savvy and customer-driven</strong> program manager who has can deliver on promises (and hit KPIs) for training programs and find the stories behind the data to create trusted long-term client partnerships.</span></p><p style="text-align: justify;"><span style="color: rgb(51, 51, 51); font-family: " ef="" circular="" light",="" sans-serif;"="">Ideal Background: </span></p><ul style="list-style-type: disc;"><li class="ortl-align-justify"><p style="text-align: justify;"><span style="background-color: white; color: rgb(51, 51, 51); font-family: " ef="" circular="" light",="" sans-serif;"="">Experience working in K-12 education, particularly in the public sector, is a strong plus.</span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="background-color: white; color: rgb(51, 51, 51); font-family: " ef="" circular="" light",="" sans-serif;"="">Exceptional communication skills. </span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="background-color: white; color: rgb(51, 51, 51); font-family: " ef="" circular="" light",="" sans-serif;"="">Local language and excellent English</span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="background-color: white; color: rgb(51, 51, 51); font-family: " ef="" circular="" light",="" sans-serif;"="">Strong relational skills, influencing skills and presence.</span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="background-color: white; color: rgb(51, 51, 51); font-family: " ef="" circular="" light",="" sans-serif;"="">Strong project management </span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="background-color: white; color: rgb(51, 51, 51); font-family: " ef="" circular="" light",="" sans-serif;"="">A Bachelor or master’s degree in education, public policy / management, international relations, economics, or a similar field is preferred.</span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="background-color: white; color: rgb(51, 51, 51); font-family: " ef="" circular="" light",="" sans-serif;"="">Confident with technology platforms e.g. Salesforce </span></p></li></ul><p style="text-align: justify;"> </p><p style="text-align: justify;"><span style="font-family: " ef="" circular="" light",="" sans-serif;"=""><strong>To thrive at Efekta you will:</strong></span></p><ul style="list-style-type: disc; padding-left: 58px;"><li><span style="color: rgb(38, 50, 56); font-family: " ef="" circular="" light",="" sans-serif;"="">Have strong personal drive and energy.</span></li><li><span style="color: rgb(38, 50, 56); font-family: " ef="" circular="" light",="" sans-serif;"="">Possess an entrepreneurial spirit with a nothing is impossible mindset.</span></li><li><span style="color: rgb(38, 50, 56); font-family: " ef="" circular="" light",="" sans-serif;"="">Excited by having ownership and autonomy.</span></li><li><span style="color: rgb(38, 50, 56); font-family: " ef="" circular="" light",="" sans-serif;"="">Enjoy working in a fast-paced results-driven environment.</span></li><li><p><span style="color: rgb(38, 50, 56); font-family: " ef="" circular="" light",="" sans-serif;"="">Be passionate about learning, language and being a change-maker.</span></p><p> </p><p> </p></li></ul><p><span style="background-color: white; color: black; font-family: " ef="" circular="" light",="" sans-serif;"=""><strong>Why Working for Efekta is great</strong></span></p><ul style="list-style-type: disc;"><li class="ortl-align-justify"><p style="text-align: justify;"><span style="background-color: white; color: rgb(51, 51, 51); font-family: " ef="" circular="" light",="" sans-serif;"="">A balance of autonomy and real ownership with support to develop </span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="background-color: white; color: rgb(51, 51, 51); font-family: " ef="" circular="" light",="" sans-serif;"="">A start up fast paced environment with real potential to create transformative impact in schools and universities around the world if we succeed.</span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="background-color: white; color: rgb(51, 51, 51); font-family: " ef="" circular="" light",="" sans-serif;"="">Surrounded by passionate talented international teammates who are experts in education, technology and growth and who believe nothing is impossible.</span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="background-color: white; color: rgb(51, 51, 51); font-family: " ef="" circular="" light",="" sans-serif;"="">A chance to participate in our Global Experience Program, spending time in other offices and teams around the world.</span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="background-color: white; color: rgb(51, 51, 51); font-family: " ef="" circular="" light",="" sans-serif;"="">A competitive salary (based on track record) and benefits packages</span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="background-color: white; color: rgb(51, 51, 51); font-family: " ef="" circular="" light",="" sans-serif;"="">Celebrations, global gatherings and anniversary markers, including paid sabbaticals.</span></p></li></ul><p> </p><p><span style="font-family: " ef="" circular="" light",="" sans-serif;"=""><strong>About EF Education First and Efekta</strong></span></p><p><span style="font-family: " ef="" circular="" light",="" sans-serif;"=""><i>Founded in 1965, EF (Education First) is a global association of education companies with people and innovation at its heart, that shares a common mission of opening the world through education, offering language, academic, cultural exchange and education travel programs. </i></span></p><p><span style="font-family: " ef="" circular="" light",="" sans-serif;"=""><i>Efekta is the fastest growing of these companies providing the world’s leading AI-powered learning technology to schools, universities and organisations.</i></span></p><p><span style="font-family: " ef="" circular="" light",="" sans-serif;"=""><i>Efekta is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, disability, parental status, identity, experience and everything else that makes you unique.</i></span></p><p> </p><p><span style="background-color: rgb(255, 255, 255); color: rgb(25, 25, 25); font-family: " ef="" circular="" latin",="" arial,="" sans-serif;"=""><i><span style="-webkit-text-stroke-width: 0px; display: inline !important; float: none; font-size: 14.001px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;">#LI-FE1</span></i></span></p>

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...