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Employee Relations Lead

May 12, 2026

About Us: Cardinal Education is a dynamic and collaborative educational consulting company dedicated to providing students and families with superior academic support and admissions expertise. Culture at Cardinal Education Collaboration is key to our culture at Cardinal Education, where open communication and diverse perspectives are valued and drive success. We foster innovation and learning through a supportive environment that encourages growth. Our team is passionate about education and creating a dynamic and inclusive workplace. Job Overview: At Cardinal Education, our people are at the heart of the impact we create for students and families. We’re looking for an Employee Relations Lead who will help foster a positive, compliant, and high-performing workplace—balancing employee relations, engagement, and core HR operations. Key Responsibilities: <ul> <li>Serve as the primary point of contact for employee relations matters, including concerns, conflicts, and investigations</li> <li>Partner with managers on performance management, coaching, and employee support</li> <li>Provide guidance on company policies, best practices, and day-to-day people management</li> <li>Drive employee engagement initiatives and support a positive, mission-driven culture</li> <li>Manage onboarding and offboarding processes to ensure a smooth employee experience</li> <li>Oversee HR administrative tasks, including employee records, HRIS updates, and documentation</li> <li>Manage timekeeping and attendance tracking; validate data for payroll processing</li> <li>Analyze trends from employee feedback and ER cases to recommend improvements</li> <li>Ensure compliance with applicable labor laws and company policies</li> </ul> Qualifications: <ul> <li>Bachelor’s degree in Human Resources, Business Administration, or related field</li> <li>5+ years of experience in employee relations or HR generalist roles</li> <li>Strong knowledge of HR best practices and labor laws</li> <li>Experience handling investigations and sensitive employee matters</li> <li>Hands-on experience with HR operations, including onboarding/offboarding and timekeeping</li> <li>Excellent communication, conflict resolution, and interpersonal skills</li> <li>High level of discretion and professionalism</li> <li>Experience supporting US-based employees and familiarity with US HR practices and recruiting is highly preferred</li> </ul> Preferred: <ul> <li>Experience in education, consulting, or service-oriented environments</li> <li>Familiarity with HRIS and case management tools</li> </ul> Benefits <ul> <li>Competitive salary with performance-based bonuses and regular merit reviews.</li> <li>Fully remote work environment with structured team support and flexibility.</li> <li>Collaborative, high-performing culture offering exposure across functions and departments.</li> <li>Hands-on mentorship and career development, empowering you to grow professionally.</li> <li>Meaningful, mission-driven work that directly impacts students and families.</li> <li>Company events and virtual team-building activities to connect and celebrate achievements.</li> <li>Opportunities for growth within client operations, education services, and beyond.</li> </ul>

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DISCLAIMER

Get Hired Faster With COMPANY_NAME!

1: COMPANY_NAME Smart Tools and Direct Employer Connections Help Speed Up Your Hiring Process

2: With Better Matches, Real-time Job Alerts, and Direct Employer Responses, COMPANY_NAME Helps Many Candidates Secure Interviews and Job Offers Within 15 to 30 Days!

3: The Type of Resume You Need to Get Priority Placement

4: Browse Full-Time, Part-Time, and Freelancing Roles With COMPANY_NAME

5: COMPANY_NAME Helps You Grow Your Career

6: The Easiest Way To Find A Job

7: Find Roles That Offer Growth, Culture & Benefits

8: Get Support With Resume, Interviews & Career Planning

9: Your Future Starts Today

10: Get Hired Within 15 to 30 Days With COMPANY_NAME

Employee Relations Lead

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

5. HOW DO YOU PROCESS INFORMATION?

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

8. HOW TO PRIORITIZE WORK?

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

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