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Engineering Manager
<p><span style="font-size: 24px">About Hint Health</span></p><p>Hint Health is the leading digital health company dedicated to supporting the growth and success of the Direct Primary Care (DPC) movement. With a mission to power direct care and make it the new standard, the HintOS platform supports thousands of clinics and networks across the nation providing care for over a million members. Hint also produces Hint Summit, the leading DPC innovation conference and supports Hint Connect, a curated national network of independent DPC clinics. Founded in 2013, the company is headquartered in San Francisco, CA. To learn more visit <a href="http://www.hint.com/company">www.hint.com/company</a>.</p><p><br></p><p> </p><p style="margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">We’re seeking a hands-on Engineering Manager to lead one of the Clinical Engineering teams responsible for building and scaling our Clinical EMR workflows. This role is ideal for someone who enjoys managing, coaching, and developing engineers, while also contributing directly to code in a focused, pragmatic way.</span></p> <p style="margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">You’ll work alongside a tech lead and engineers, supporting them in decision-making and creating an environment where the team can do its best work. You will write code regularly, contribute to features, pair with engineers, review work, and help unblock technical challenges. You’ll collaborate closely with the Director of Engineering, Product, Design, and cross-functional partners to ensure consistent delivery, maintain system quality, and accelerate progress in a fast-moving product development environment.</span></p> <p style="margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">This is a remote position, candidates must reside in and be legally eligible to work in Uruguay, Mexico, or Costa Rica. </span></p> <p></p> <p></p><p><br></p><b>Key Responsibilities: </b><div> <h2 style="margin-top: 18pt; margin-bottom: 4pt;"><strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">Team Leadership & People Development</span></strong></h2> <ul style="margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;"> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 12pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Manage, coach, and mentor a team of 4 to 5 engineers</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Drive career development, performance management, and professional growth</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Foster a healthy, collaborative engineering culture</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 12pt;"><span style="font-size: 11pt;">Build clarity and focus around team goals, ensuring engineers are working on the highest-impact priorities</span></p> </li> </ul> <h2 style="margin-top: 18pt; margin-bottom: 4pt;"><strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">Cross-Functional Collaboration</span></strong></h2> <ul style="margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;"> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 12pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Align engineering work with business goals and clinical user needs</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Communicate clearly across engineering, product, and design teams, providing transparency and managing expectations</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 12pt;"><span style="font-size: 11pt;">Advocate for the engineering team while also holding the team accountable to high standards</span></p> </li> </ul> <h2 style="margin-top: 18pt; margin-bottom: 4pt;"><strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">Execution & Delivery</span></strong></h2> <ul style="margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;"> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 12pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Ensure predictable, high-quality delivery of Clinical EMR features and improvements</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Partner closely with Product and Design to clarify requirements, shape scope, and prioritize effectively</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Improve execution via a flexible “Scrumban”-style approach to planning and workflow</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 12pt;"><span style="font-size: 11pt;">Balance short-term delivery with long-term technical sustainability and system health</span></p> </li> </ul> <h2 style="margin-top: 18pt; margin-bottom: 4pt;"><strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">Technical Direction & System Stewardship</span></strong></h2> <ul style="margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;"> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 12pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Collaborate with tech leads to guide architecture, technical choices, and long-term system evolution</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Ensure thoughtful handling of technical debt and quality investments</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 12pt;"><span style="font-size: 11pt;">Coordinate with external vendors and internal teams on integrations, system resilience, and performance</span></p> </li> </ul> <h2 style="margin-top: 18pt; margin-bottom: 4pt;"><strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">Hands-On Engineering (Contributor, Not “Top Expert”)</span></strong></h2> <ul style="margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;"> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 12pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Contribute code regularly including feature work, bug fixes, small refactors, and technical improvements</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Participate in architecture discussions and provide input, while relying on your team’s tech lead as a primary driver</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 12pt;"><span style="font-size: 11pt;">Model strong engineering habits: readable code, helpful reviews, pragmatic tradeoffs</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Triage issues, support debugging, unblock issues, and step in tactically when the team needs help</span></p> </li> </ul> </div><p><br></p><b>What you bring: </b><div> <h2 style="margin-top: 18pt; margin-bottom: 4pt;"><strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">Leadership & Management</span></strong></h2> <ul style="margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;"> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 12pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">3+ years managing engineering teams or leading engineers as a tech lead/manager hybrid</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Demonstrated success developing engineers and building healthy team culture</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Strong communication, prioritization, and decision-making skills</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 12pt;"><span style="font-size: 11pt;">Ability to drive clarity in ambiguous situations and keep teams focused on impactful outcomes</span><span style="font-size: 11pt;"><br><br></span></p> </li> </ul> <h2 style="margin-top: 18pt; margin-bottom: 4pt;"><strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">Technical Background</span></strong></h2> <ul style="margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;"> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 12pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">8+ years of engineering experience with solid hands-on skills in modern web development (JavaScript, TypeScript, React, or similar)</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Comfortable contributing code weekly, not as a full-time IC, but as a dependable supporting contributor</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Strong enough technically to review PRs, pair frequently, unblock issues, and support architectural discussions</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 12pt;"><span style="font-size: 11pt;">Experience working with cloud-based, scalable systems; AWS preferred</span><span style="font-size: 11pt;"><br><br></span></p> </li> </ul> <h2 style="margin-top: 18pt; margin-bottom: 4pt;"><strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">Ways of Working</span></strong></h2> <ul style="margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;"> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 12pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Experienced in fast-paced startup environments with iterative product delivery</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 12pt;"><span style="font-size: 11pt;">Capable of balancing execution velocity with engineering quality and team health</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 11pt;">Comfortable adapting processes to what works rather than following rigid frameworks</span></p> </li> </ul> </div><p><br></p><p></p> <p><span style="font-size: 24px">Life at Hint</span></p><p>Our team is inquisitive, kind, open, and smart. We share glimpses of our lives—introducing our kids and pets—and host virtual hangouts to stay connected. Our employee Slack channels include spaces for women, caregivers, and our Diversity & Inclusion Committee. We also have regular cadences for company all-hands updates and team learning sessions so all Hinters can stay connected to how their work is changing the landscape of healthcare.</p><p><br></p><p>Hint has taken the <a href="https://www.parity.org/">Parity Pledge</a> and is committed to racial and gender parity. Furthermore, those historically underrepresented in tech—including people of color, immigrants, members of the LGBTQ+ community, people with disabilities and veterans—are encouraged to apply. We look for the best candidate for the job based on demonstrable skills, and do not screen for educational background, age, or markers of socioeconomic status.</p><p><br></p><p><span style="font-size: 24px">Benefits</span></p><p>At Hint we support our teams to be their best by taking care of them and providing attractive benefits.</p><p>* Competitive compensation of base salary & stock options</p><p>* $250 medical stipend</p><p>* Progressive paid parental leave for both parents</p><p>* Remote-first workplace, home office stipend, & optional in-person meet-ups</p><p>* Flexible working hours, flexible vacation, & paid national holidays</p>