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ERP Application Analyst – Quality Assurance, Testing
Job Description:
- Lead ERP quality assurance by driving test strategy, planning, and execution (SIT, UAT), managing defects, and ensuring solutions meet business, regulatory, and release standards
- Identify, map, measure, analyze and improve routine to moderately complex clinical and business processes, problems and information requirements for assigned application(s)
- Perform current and future workflow analysis and map out critical business processes using business process reengineering techniques, industry standards and best practices
- Prepare documentation for business requirements by using case diagrams, data flow diagrams, data models, and object models to present, discuss and analyze various dimensions
- Evaluate whether a proposed solution meets the business and clinical needs
- Translate user requirements into functional and technical design specifications and reviews with the user to insure accuracy
- Prioritize requirements based on business needs and discuss the technological impact of business requirements
- Perform applicable system(s) configuration that meets business requirements
- Develop test plans, test cases, and test scripts to validate performance of all functions
- Conduct effective unit, integration, system and end-user acceptance testing through execution of the tests, tracking of problem reports and documenting all final outcomes
- Provide client and support training through development of training materials, training trainers and end-user(s) as appropriate to the project
- Monitor system functionality and clinical and business processes instituting changes as needed
- Communicate project status and upgrades to clinic users, including any potential delays/downtime related to application(s)
Requirements:
- Bachelor's Degree (or equivalent knowledge) in Computer Science or related field
- Typically requires 3 years of experience in business process mapping, analysis, defining business and user requirements, acceptance testing and documentation
- Experience in using applications, operating systems and databases to include the basic hardware, platform, connectivity, and interface design
- Experience in Healthcare applications
- Project management experience with ability to use project management software
- Ability to work with a minimal amount of supervision, to balance multiple tasks, be detail oriented, set priorities and accomplish assignments in a timely manner utilizing excellent customer service skills
- Organizational and analytical skills
- Strong problem and issue resolution skills
- Strong written and oral communication skills
- Ability to work closely with health care application users, vendors, and technical professionals
- Demonstrated ability to translate user requirements into system specifications
- Understanding of change management practices and procedures
- Demonstrated understanding of technical components and how they relate to applications.
Benefits:
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
