Executive/Admin Assistant (Events & Entertainment)

<p> </p><p><strong>Overview</strong></p> <p>We are seeking a highly organized, personable, and proactive Executive/Admin Assistant to support a fast-paced events & entertainment business specializing in weddings, corporate events, AV, lighting, and DJ services.</p> <p>This role is ideal for someone who thrives in a people-facing support role and enjoys balancing client communication, admin coordination, and operational follow-through. You will act as the owner’s right hand — ensuring leads are followed up with consistently, clients feel supported, and critical event paperwork and logistics never slip through the cracks.</p> <p>The ideal candidate is warm, conversational, detail-oriented, and able to communicate naturally with clients without sounding scripted or robotic.</p> <p> </p> <p><strong>Location & Schedule</strong></p> <ul> <li> <p>Remote</p> </li> <li> <p>Strong preference for South Africa-based candidates</p> </li> <li> <p>Part-time to start (20 hrs/week)</p> </li> <li> <p>Potential to grow into full-time (40 hrs/week)</p> </li> <li> <p>Must overlap with US Eastern Standard Time (EST) working hours</p> </li> <li> <p>Occasional weekend availability during busy event season required</p> </li> </ul> <p> </p> <p><strong>Key Responsibilities</strong></p> <p><strong>Lead & Client Follow-Up (CORE)</strong></p> <ul> <li> <p>Follow up with warm leads via calls, texts, emails, and CRM communication</p> </li> <li> <p>Maintain consistent follow-up cadence until leads convert or close</p> </li> <li> <p>Send templated emails, event information, quotes, videos, and photos</p> </li> <li> <p>Schedule discovery calls, consultations, and site visits</p> </li> <li> <p>Keep communication friendly, natural, and relationship-focused</p> </li> </ul> <p><strong>Admin & Coordination</strong></p> <ul> <li> <p>Manage inboxes and calendars</p> </li> <li> <p>Confirm appointments and reminders</p> </li> <li> <p>Handle Certificates of Insurance (COIs) and venue paperwork</p> </li> <li> <p>Ensure venues receive all required documentation before events</p> </li> <li> <p>Update CRM notes, tasks, and lead statuses accurately</p> </li> <li> <p>Create and improve templates, checklists, and repeatable workflows</p> </li> <li> <p>Coordinate with vendors and production teams for smooth handovers</p> </li> </ul> <p><strong>Reporting & Operational Support</strong></p> <ul> <li> <p>Track lead pipeline activity and follow-up metrics</p> </li> <li> <p>Provide end-of-day updates and weekly reports</p> </li> <li> <p>Flag risks, blockers, or missed follow-ups proactively</p> </li> </ul> <p> </p> <p><strong>Must-Have Requirements</strong></p> <ul> <li> <p>3+ years experience in:</p> <ul> <li> <p>Executive Assistance</p> </li> <li> <p>Admin Support</p> </li> <li> <p>Customer Service</p> </li> <li> <p>Sales Support</p> </li> <li> <p>Events Coordination</p> </li> </ul> </li> <li> <p>Strong spoken and written English</p> </li> <li> <p>Extremely natural conversational communication style</p> </li> <li> <p>Strong follow-through and organizational skills</p> </li> <li> <p>Comfortable making warm outbound calls</p> </li> <li> <p>CRM experience</p> </li> <li> <p>Google Workspace proficiency</p> </li> <li> <p>Strong task management and attention to detail</p> </li> <li> <p>Ability to work independently and proactively</p> </li> <li> <p>Comfortable learning new systems and tools quickly</p> </li> </ul> <p> </p> <p><strong>Nice-to-Haves</strong></p> <ul> <li> <p>Weddings/events industry experience</p> </li> <li> <p>AV/event production exposure</p> </li> <li> <p>Vendor coordination experience</p> </li> <li> <p>COI or venue paperwork experience</p> </li> <li> <p>Calendly, Slack, WhatsApp experience</p> </li> <li> <p>Spreadsheet reporting skills</p> </li> <li> <p>Apple/Mac familiarity preferred</p> </li> <li> <p>Canva experience helpful</p> </li> </ul> <p> </p> <p><strong>Ideal Personality</strong></p> <ul> <li> <p>Human and conversational — not scripted</p> </li> <li> <p>Warm, personable, and engaging</p> </li> <li> <p>Calm under pressure</p> </li> <li> <p>Detail-obsessed</p> </li> <li> <p>Ownership mentality</p> </li> <li> <p>Proactive and urgent with follow-ups</p> </li> <li> <p>Adaptable and coachable</p> </li> <li> <p>Reliable and flexible</p> </li> <li> <p>Comfortable in fast-moving environments</p> </li> </ul> <p> </p> <p><strong>Success Metrics</strong></p> <ul> <li> <p>Fast response times</p> </li> <li> <p>No missed follow-ups</p> </li> <li> <p>Zero missed venue documentation</p> </li> <li> <p>Accurate CRM updates</p> </li> <li> <p>Increased booked consultations and conversions</p> </li> <li> <p>Reliable communication and reporting</p> </li> </ul> <p></p> <p></p><p><br></p><p></p> <div>$700 - $800 a month</div> <p> </p><p><strong>Why Join Assist World?</strong></p> <p> </p> <p>100% REMOTE</p> <p>$50 birthday bonus</p> <p>$200 testimonial bonus</p> <p>$500 entry monthly raffle</p> <p>NO TRACKER. NO PROBLEM</p> <p></p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

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6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...