FAE/ Field Support Manager

<strong class="jdheading"></strong><br><br><p style="margin: 0px; padding: 0px; color: windowtext;"><strong><span style="margin: 0px; padding: 0px; font-size: 12pt; font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;" data-contrast="auto"><span style="margin: 0px; padding: 0px;">WHAT YOU DO AT AMD CHANGES EVERYTHING</span></span></strong><span style="margin: 0px; padding: 0px; font-size: 12pt; font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;" data-ccp-props="{}"> </span></p><p style="margin: 0px; padding: 0px; color: windowtext;"><span style="margin: 0px; padding: 0px; font-size: 12pt; font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;" data-contrast="auto"><span style="margin: 0px; padding: 0px;">At AMD, our mission is to build great products that accelerate next-generation computing experiences—from AI and data centers, to PCs, </span><span style="margin: 0px; padding: 0px;">gaming</span><span style="margin: 0px; padding: 0px;"> and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human </span><span style="margin: 0px; padding: 0px; border-bottom: 1px solid transparent;">ingenuity</span><span style="margin: 0px; padding: 0px;"> and a shared passion to create something extraordinary. When you join AMD, </span><span style="margin: 0px; padding: 0px;">you’ll</span><span style="margin: 0px; padding: 0px;"> discover the real differentiator is our culture. We push the limits of innovation to solve the world’s most important challenges—striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond.</span><span style="margin: 0px; padding: 0px;">  </span></span><strong><span style="margin: 0px; padding: 0px; font-size: 12pt; font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;" data-contrast="auto"><span style="margin: 0px; padding: 0px;">Together, we advance your career. </span></span></strong><span style="margin: 0px; padding: 0px; font-size: 12pt; font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;" data-ccp-props="{}"> </span></p> <br><strong class="jdheading"></strong><br><br><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Job Role and Responsibility:</strong> AMD, Inc., is hiring FAE/ Field Support Manager to Develop, present, or respond to proposals for specific customer requirements, including request for proposal responses and industry-specific solutions. Provide technical guidance and assistance to Account Executives in defining and executing account strategy regarding components and systems for semiconductor and related device products. Discover critical customer business challenges addressable with AMD-based CSP IaaS/PaaS products. Grow demand for AMD-based Infrastructure/Platform as a Service (IaaS/PaaS) solutions from our largest public cloud service providers by engaging with key end- customer engineering and leadership contacts to demonstrate AMD-based products addressing their most critical business challenges.  Developing strategic plans, launching accelerator cards, executing business development, securing partnerships, and building out a scalable ecosystem. Provide hands-on, expert-level technical guidance to performance engineers and application developers in deployment optimization. Define module interfaces/formats for simulation. Partner with other AMD subject matter authorities to tackle specific customer challenges. Architect, install, and test solutions in-house, as needed, to ensure successful evaluations and deployments. Lead technical sessions and seminars on topics, technologies, and products relevant for customers. Gather a solid understanding of the competitive landscape and clearly articulate the technical differentiation and value proposition associated with AMD. Apply knowledge of engineering principles, best practices, and technologies to the design, development, and testing of various AMD products. Can work remotely.</span></p><p style="margin: 0px;"> </p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Multiple openings.  Qualified applicants click <strong>“APPLY NOW”</strong> button to apply online.</span></p><p style="margin: 0px;"> </p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Travel required:</strong> NO        </span></p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Qualifications: Degree required</strong></span></p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Master’s degree or foreign equivalent in Computer Science, Computer Engineering, Electrical Engineering, Telecommunication Systems Management, or related field.</span></p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Qualifications: Amount and type of experience required:</strong> Three (3) years of experience in the job offered or closely related engineering or technical solution architect role.</span></p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Alternate combination of education and experience:</strong> Employer will accept alternate combination of education and experience: Bachelor's or foreign equivalent in Computer Science, Computer Engineering, Electrical Engineering, Telecommunication Systems Management, or related field and five (5) years of progressive, post-baccalaureate experience in the job offered or closely related engineering or technical solution architect role.</span></p><p style="margin: 0px;"> </p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Specific skills required: The following skills are required:</strong></span></p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong> </strong></span></p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Position requires three (3) years of experience in the following:</span></p><ul><li style="margin-left: .5in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Designing, implementing, and consulting with distributed applications;</span></li><li style="margin-left: .5in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Architecting, provisioning, and deploying applications to public cloud environments;</span></li><li style="margin-left: .5in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Managing relationships with customer representatives and authoring technical product documentation;</span></li><li style="margin-left: .5in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Presenting technical solutions and features;</span></li><li style="margin-left: .5in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Workload and application deployment, or development of databases;</span></li><li style="margin-left: .5in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Server software ecosystems;</span></li><li style="margin-left: .5in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Configuration of physical server systems and cloud infrastructure;</span></li><li style="margin-left: .5in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Infra Cost optimization (identifying IT cost reduction strategies);</span></li><li style="margin-left: .5in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Python, C, or C++; and</span></li><li style="margin-left: .5in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Linux or Windows internals.</span></li></ul><p style="margin: 0px;"> </p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Can work remotely.</span></p><p style="margin: 0px;"> </p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Preferred Skills: N/A</strong></span></p><p style="margin: 0px;"> </p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif;">#LI-AM4</span></p> <br><strong class="jdheading"></strong><br><br><p style="margin: 0px;"><span style="font-size: 12pt;"><em><span style="font-family: 'Arial',sans-serif; color: black;">Benefits offered are described:  </span></em><span style="font-family: 'Arial',sans-serif; color: black;"><a href="https://www.amd.com/en/corporate/careers/benefits.html" target="_blank" rel="noopener">AMD benefits at a glance</a>.</span></span></p><p style="margin: 0px;"><span style="color: black; font-size: 12pt;"> </span></p><p style="margin: 0px;"><span style="font-size: 12pt;"><em><span style="font-family: 'Arial',sans-serif; color: black;">AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law.   We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.</span></em></span></p><p style="margin: 0px;"><span style="color: black; font-size: 12pt;"> </span></p><p style="margin: 0px;"><span style="font-size: 12pt;"><em><span style="font-family: 'Arial',sans-serif; color: black;">AMD may use Artificial Intelligence to help screen, assess or select applicants for this position.  AMD’s “Responsible AI Policy” is available <a href="https://www.amd.com/en/legal/responsible-ai-use-policy.html" target="_blank" rel="noopener">here.</a></span></em></span></p><p style="margin: 0px;"><span style="font-size: 12pt;"><em><span style="font-family: 'Arial',sans-serif; color: black;"> </span></em></span></p><p style="margin: 0px;"><span style="font-size: 12pt;"><em><span style="font-family: 'Arial',sans-serif; color: black;">This posting is for an existing vacancy.</span></em></span></p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...