About the position

CHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that provides grain, food and energy resources to businesses and consumers around the world. CHS serves agriculture customers and consumers across the United States and around the world, with most employees in the U.S. and operations in 19 countries. At CHS, the mission is to create connections to empower agriculture. CHS, Inc. has an exciting opportunity in its CHS Hedging division for a FCM Financial & Operations Analyst to join the operations team. This role supports the mission of building best-in-class operational processes and controls while leveraging technology to improve efficiency and accuracy. CHS Hedging is an agriculture focused Futures Commission Merchant (FCM) with clearing memberships at the Chicago Board of Trade (CBOT), Chicago Mercantile Exchange (CME), New York Mercantile Exchange (NYMEX), and Minneapolis Grain Exchange (MGEX). This role is responsible for customer onboarding, customer account management, process documentation, regulatory reporting, and internal operational controls. The ideal candidate has 5+ years of operations experience at an FCM or similarly regulated organization and strong communication skills for effective interaction with customers and regulators. The company is looking for a self-starter with strong attention to detail and accuracy, excellent verbal and written communication skills, and a demonstrated ability to build best-in-class processes. The ideal candidate can work effectively both independently and as part of a team, has experience in a highly regulated environment, and can manage multiple competing priorities while consistently meeting strict deadlines. This is a hybrid position at the global corporate headquarters in Inver Grove Heights, MN.

Responsibilities

• Manage all aspects of customer onboarding ensuring timely completion of all new account paperwork.
• Manage systems access for all new and existing accounts.
• Maintain and reconcile client account data across internal systems ensuring accuracy, completeness and proper documentation.
• Maintaining detailed process documentation and procedures for all functions related to customer accounts.
• Manage and process client account change requests, ensuring all updates are accurately documented, validated, and completed in accordance with FCM regulatory requirements, including coordination and tracking of required Adobe signature documentation.
• Prepare, distribute, and track Adobe signature documentation for regulatory-required account changes, ensuring proper execution and record retention.
• Review requests within the context of brokerage operations and exercise sound judgment to route matters appropriately to Compliance, Treasury, Operations, Risk, or Brokerage teams.
• Support regulatory and financial exams and audit requests.
• Serve as a reliable point of coordination between internal departments to ensure efficient resolution of account-related inquiries and updates.
• Support process improvements to increase efficiency and reduce operational risk in customer KYC activities.
• Adherence to internal policies, industry regulations, and reporting requirements.
• Oversee OTC customer account paperwork reviewing documents for completeness and accuracy.

Requirements

• High School Diploma or GED
• 2+ years of experience in a customer account management or operations role, preferably in a regulated business.
• 5+ years of experience in a customer account management or operations role, preferably in a regulated business.
• Working knowledge of AML and KYC requirements in a regulated environment.
• Exceptional attention to detail, strong problem-solving skills, and the ability to work effectively under tight deadlines.
• Advanced proficiency in Microsoft Excel.
• Strong organizational skills with the ability to manage multiple competing priorities.
• Effective communicator with customers, vendors, and internal stakeholders.
• Experience in a highly regulated environment.
• Demonstrated ability to build best-in-class processes.
• Ability to work effectively both independently and as part of a team.

Nice-to-haves

• Bachelor’s degree preferred in Finance, Accounting, Business, or related field.
• Experience with regulated environments such as SEC and CFTC
• Previous experience in commodity or financial services industry, particularly an FCM
• Experience with agri-business
• Experience with Power BI, SAP, Microsoft Suite

Benefits

• medical
• dental
• vision
• wellness programs
• life insurance
• health and dependent care spending accounts
• paid time off
• 401(k)
• pension
• profit sharing
• short- and long-term disability
• tuition reimbursement
• adoption assistance