Field Service Mechanic - Remote Work

<p><strong>Join a USA Today Top Workplace!</strong></p><p>Morris Group, Inc., one of the largest machine tool distribution networks in North America, is a third generation, family owned and operated business that serves manufacturers of precision machined parts in the United States. Our mission is to help manufacturers maintain a competitive advantage in the world economy by improving productivity.</p><p>With years of experience supporting the metalworking community HFO/Trident Southeast is the best-in-class and exclusive distributor for Haas CNC machine tools and rotary products. We’re proud to represent America’s largest machine tool builder, offering a complete range of 5-axis universal machining centers, vertical machining centers, horizontal machining centers, CNC lathes, CNC mills, rotary tables, and 5C collet indexers. All Haas products are built to deliver high accuracy, repeatability and durability.</p><p>HFO Trident is seeking a team oriented and ambitious CNC Field Service Technician for our Mississippi territory.<br></p><h5>What You Will Contribute:</h5><p>The CNC Field Service Technician will have an extensive understanding of electrical, pneumatic, and hydraulic schematics to effectively detect and resolve issues with electrical and mechanical components. Duties include, but are not limited to:</p><ul><li><p>Traveling to customer sites to install, troubleshoot, repair and maintain all machine tool equipment and controls for customer organizations.</p></li><li><p>Use machine tool manuals, technical documents, internal and vendor resources to research machine issues.</p></li><li><p>Ensuring accurate documentation is completed and submitted to office and customer in regard to status of machine issues, repairs, and installation.</p></li><li><p>Promoting and performing preventative maintenance on customer machine tool equipment and conducting after-sales technical support and training.</p></li><li><p>Possessing and maintaining an in-depth knowledge of machine tool industry and product lines represented by the company.</p></li></ul><h5><strong>Other Functions:</strong></h5><ul><li><p>Perform related duties as required.</p></li></ul><p><strong>The duties listed above are intended only as illustration of the various types of work that may be performed. The omission of specific lists of responsibilities does not exclude them from the position if the work is similar or a logical assignment to the position.</strong></p><h5><strong>Job Proficiencies & Qualifications:</strong></h5><ul><li><p>Self motivated, positive attitude with a willingness to learn complex tasks through on the job training and with all supporting documents.</p></li><li><p>Experience in mechanical/electrical repair of diesel engines, generators, automotive, industrial machinery, HVAC, EDM/Laser/Waterjet/CNC machine tools; Haas CNC Repair background a plus.</p></li><li><p>Intermediate to sophisticated proficiency in Microsoft Office Suite.</p></li><li><p>Ability to read and interpret drawings and schematics.</p></li><li><p>Excellent customer service, technical, communication, and presentation skills.</p></li><li><p>Ability to meet the physical requirements of the job.</p></li><li><p>Flexible hours and frequent travel, including driving throughout the Mississippi, Louisiana, Florida, and Caribbean regional territory.</p></li></ul><h5><strong>What's in it for You:</strong></h5><p>We take great pride in our employees and offer a variety of benefits that allow our employees to be successful inside and outside of work:</p><ul><li><p>Competitive starting salary</p></li><li><p>Market competitive comprehensive health benefits including a <strong>zero premium medical plan </strong>offering, vision, dental, and company paid life insurance</p></li><li><p>Paid Time Off, starting with 23 paid days off in your first year.</p></li><li><p>10 Company Paid Holidays</p></li><li><p>401(k) retirement plan with company contribution</p></li><li><p>Tuition reimbursement</p></li><li><p>Employee appreciation events and perks</p></li><li><p>Employee Assistance Program</p></li></ul><p></p><figure data-alignment="left" class="relative" style="width:fit-content;margin-left:0px;margin-right:auto;"><a href="https://topworkplaces.com/company/remco/" target="_blank"><img src="https://images.teamtailor-cdn.com/images/s3/teamtailor-production/gallery_picture-v6/image_uploads/6362300b-a789-4fe2-a934-ec535b1baf4c/original.png" alt="Haas Footer for HR Website 2024-01.png" title="" href="https://topworkplaces.com/company/remco/" data-alignment="left"></a></figure><p><span><strong>Mental and Physical Requirements:</strong></span></p><p><span><strong>The physical demands and characteristics of the work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.</strong></span></p><ul><li><p><span>Must be highly mobile, able to access all areas of the premises.</span></p></li><li><p><span>Ability to concentrate and remain focused while prioritizing multiple tasks, responsibilities, and projects.</span></p></li><li><p><span>Ability to sit for prolonged period of times.</span></p></li><li><p><span>Able to perform bending, twisting, stooping, reaching, and lifting of moderate to heavyweight material up to 50 lbs. with assistance from equipment or other employees.</span></p></li><li><p><span>Ability to frequently use hands and arms.</span></p></li><li><p><span>Vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.</span></p></li><li><p><span>Ability to work responsibly and professionally in dynamic job sites that may involve tight timelines, changing priorities, and interaction with customers and team members.</span></p></li></ul><p><span><strong>Certain positions are designated as <em>safety-sensitive</em> due to the nature of the work performed. Employees in these roles may also be expected to:</strong></span></p><ul><li><p><span>Ability to stand, walk, bend, kneel, crouch, climb, and reach for extended periods while servicing equipment.</span></p></li><li><p><span>Ability to work in tight spaces or awkward positions, including accessing equipment interiors and elevated areas.</span></p></li><li><p><span>Strong hand–eye coordination and fine motor skills required for precise electrical, mechanical, and diagnostic work.</span></p></li><li><p><span>Ability to work in industrial environments, with exposure to noise, lubricants, coolants, metal chips, and other manufacturing conditions, while consistently wearing required personal protective equipment (PPE).</span></p></li></ul><p><span><em>Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.</em></span></p><p></p><p><strong><em>Job Requisition ID#:  1715C Hattiesburg, MS</em></strong></p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...