Financial Clearance Specialist

Overview<br><br><p>Access Physical Therapy, is a member of the <strong><em>Confluent Health</em></strong> family of physical therapy and occupational therapy companies.  We are looking for a <strong><em><u>full-time </u><span data-olk-copy-source="MessageBody">Financial Clearance Representative </span>  </em></strong>to join our team!</p><p> </p><p>At <strong>Access Physical Therapy,</strong> you’ll find an amazing culture because we want our employees to love coming to work and do what they love- helping our patients get back to their everyday lives. We provide you with a fun, family-like environment, support, career growth opportunities and unmatched resources to do amazing work. <em>Come where you can flourish! </em></p><p> </p><p><strong>As a full-time <span data-olk-copy-source="MessageBody">Financial Clearance Representative</span> at ACCESS PT, you can enjoy these benefits<em>:</em></strong></p><ul type="disc"><li>Competitive salary Employee-centric work culture from the top, down!</li><li>Medical, dental, vision, STD, LTD insurances</li><li>Generous PTO</li><li>401(k) Employer Matching</li><li>Free Life Insurance</li><li>Parental Perks</li><li>Commuter Plan Access (parking and mass transit) - employee funded pre-tax benefit</li></ul><p><strong>Job Description: </strong><span data-olk-copy-source="MessageBody">The Financial Clearance Representative is responsible for completing accurate and timely insurance verifications prior to services being rendered. This role ensures patient insurance information is verified, coverage details are confirmed, and financial information is communicated appropriately to support efficient patient care and billing processes. The ideal candidate will have prior medical billing or insurance verification experience, strong communication skills, and the ability to resolve billing-related matters professionally and effectively.</span></p><p> </p><p><strong>Job Position:</strong> <span data-olk-copy-source="MessageBody">Financial Clearance Representative</span></p><p> </p><p><strong>Job Location: </strong>16 Maybrook Road, Campbell Hall, NY 10916 - <strong>Remote Position</strong></p><p> </p><p><strong>Job Type:</strong> Full-Time <strong>(Monday - Friday 8:00 A.M - 4:30 P.M)</strong></p><p> </p><p><strong>Salary Description: </strong>$16.00-$18.00/hour, based on experience</p> <ul><li data-olk-copy-source="MessageBody">Perform insurance verification for scheduled patient services in a timely and accurate manner.</li><li>Confirm patient eligibility, benefits, coverage limitations, and payer requirements.</li><li>Review patient accounts to ensure all required financial and insurance information is complete prior to service.</li><li>Maintain accurate documentation of verification activities in the appropriate systems.</li><li>Collaborate with clinical and administrative staff to support efficient patient scheduling and registration processes.</li><li>Ensure compliance with organizational policies, payer guidelines, and confidentiality standards.</li><li><div role="presentation">Assist with identifying and escalating complex insurance issues as needed.</div></li></ul> <br>Qualifications<br><br><ul><li data-olk-copy-source="MessageBody">High school diploma or equivalent required.</li><li>Previous medical billing, insurance verification, or healthcare registration experience preferred.</li><li>Knowledge of insurance plans, eligibility verification, and healthcare billing terminology.</li><li>Strong verbal and written communication skills.</li><li>Excellent attention to detail and organizational skills.</li><li>Ability to multitask and work effectively in a fast-paced healthcare environment.</li><li>Proficiency with electronic medical records (EMR) systems and Microsoft Office applications.</li></ul>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...