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Head Golf Professional
Our client, a premier private golf club located in the heart of Boston, is seeking an accomplished and dynamic Head Golf Professional to lead their esteemed golf operations. This position is a fully remote role, focused on strategic oversight, member engagement, and the overall enhancement of the golf experience, supported by a dedicated on-site team. You will be responsible for managing all aspects of the golf department, including professional shop operations, member services, tournament coordination, and the development of instructional programs. The ideal candidate possesses a deep passion for golf, exceptional leadership qualities, and a proven ability to deliver unparalleled service to a discerning membership.
This role requires a forward-thinking approach to golf management, with an emphasis on fostering a welcoming and engaging atmosphere for all members and guests. You will oversee a team of golf professionals and staff, ensuring they are trained, motivated, and aligned with the club's standards of excellence. Strategic responsibilities include managing inventory, forecasting budgets, and developing innovative programs that enhance member satisfaction and participation. While the core duties are remote, this role necessitates periodic travel to the Boston area for key events, member relations, and strategic planning with club leadership. Strong communication and interpersonal skills are essential to build rapport with members, staff, and external vendors. You must be adept at utilizing technology to manage operations, communicate with members, and analyze performance metrics.
Key Responsibilities:
Provide strategic leadership and oversight for all golf operations. Manage the daily operations of the professional golf shop, including merchandising and inventory control. Develop and execute comprehensive golf programs, clinics, and lesson offerings. Oversee the planning and execution of club tournaments and special events. Recruit, train, mentor, and manage the golf professional staff and outside services team. Develop and manage the golf department budget, ensuring financial targets are met. Foster strong relationships with members, ensuring a high level of satisfaction and engagement. Implement and maintain high standards for service excellence throughout the golf experience. Collaborate with club management and committees on strategic initiatives and facility improvements. Utilize technology to enhance member communication, manage tee times, and analyze operational data.
Qualifications:
PGA or LPGA Class A Professional Certification required. Minimum of 5-7 years of progressive experience in golf professional roles, with at least 2-3 years in a leadership capacity. Demonstrated success in golf instruction, tournament management, and retail operations. Proven ability to manage budgets and financial performance. Exceptional leadership, communication, and interpersonal skills. Strong understanding of golf club operations and member relations. Proficiency in golf management software (e.g., Jonas, Lightspeed) and Microsoft Office Suite. Ability to travel periodically to the Boston location for key events and meetings. Passion for golf and a commitment to delivering outstanding member experiences. A proactive and solutions-oriented approach to management. This fully remote position offers the unique opportunity to shape the golf experience at a prestigious Boston club from a distance, providing significant flexibility.