Head of Network Engineering

<p><br>As a key member of our team, you will have the chance to make a significant impact as we build and expand our global data center <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">infrastructure. </span></p><p style="color:!important"></p><p style="color:!important"><b><span style="font-size:inherit">Responsibilities / What You'll Do:</span></b></p><ul><li><p><span style="font-size:inherit">Work with internal teams to establish network improvement plans</span></p></li><li><p><span style="font-size:inherit">Responsible for driving and influencing senior leadership decision making</span></p></li><li><p><span style="font-size:inherit">Builds and maintains effective working relationships and partnerships with stakeholders</span></p></li><li><p><span style="font-size:inherit">Ability to drive conflict resolution between stakeholders, including senior management and cross functional teams</span></p></li><li><p><span style="font-size:inherit">Conducts network design reviews and processes of various projects and products</span></p></li><li><p><span style="font-size:inherit">Provides technology leadership by working with different teams to deliver solutions</span></p></li><li><p><span style="font-size:inherit">Key decision maker on Network technology </span></p></li><li><p><span style="font-size:inherit">Communicates budget estimates for cross functional projects/programs, and ensures teams execute assigned projects within approved budgets</span></p></li><li><p><span style="font-size:inherit">Responsible for escalating issues and potential roadblocks to management, including making recommendations to address and resolve</span></p></li><li><p><span style="font-size:inherit">Responsible for identifying and mitigating project execution risks</span></p></li><li><p><span style="font-size:inherit">Guides and/or revises project plan to ensure it completely captures all activities and eliminates duplicative efforts</span></p></li><li><p><span style="font-size:inherit">Defines and evangelizes processes, policies and standards across all stakeholders</span></p></li><li><p><span style="font-size:inherit">Proactively seeks continuous improvement opportunities in process/ policies/ standards</span></p></li><li><p><span style="font-size:inherit">Responsible for leading strategic planning, influencing and driving prioritization of initiatives with functional stakeholders</span></p></li><li><p><span style="font-size:inherit">Responsible for developing and communicating a roadmap of projects and initiatives to functional stakeholders</span></p></li></ul><p style="color:!important"><br> </p><p style="color:!important"><b><span style="font-size:inherit">Qualifications / Your Background:</span></b></p><ul><li><p><span style="font-size:inherit">15+ years of experience with planning and design of customer-facing SaaS production data centers with carrier-grade reliability</span></p></li><li><p><span style="font-size:inherit">Strong knowledge of Internet routing protocols and techniques such as BGP, OSPF, ECMP, MPLS.</span></p></li><li><p><span style="font-size:inherit">Expert knowledge and experience with routing protocols and traffic engineering</span></p></li><li><p><span style="font-size:inherit">Expert knowledge and experience VPN encryption technologies, modern switching platforms, and firewalls including policy implementation and capacity management</span></p></li><li><p><span style="font-size:inherit">Working knowledge of Juniper, Arista, and Cisco equipment highly desirable</span></p></li><li><p><span style="font-size:inherit">Proven ability to manage mission-critical, highly visible infrastructure projects to completion.</span></p></li><li><p><span style="font-size:inherit">Experience with low-level infrastructure testing and troubleshooting tools including packet capture devices, network equipment debug and diagnostics, (Wireshark, NetFlow)</span></p></li><li><p><span style="font-size:inherit">Understanding of security-policy implementation details and how to manage design and support of network environments to maintain policy integrity</span></p></li></ul><p style="text-align:inherit"></p><p style="text-align:left"><b>Salary Range or On Target Earnings:</b></p><p style="text-align:inherit"></p><p style="text-align:left">Minimum:</p>$194,900.00<p style="text-align:inherit"></p><p style="text-align:left">Maximum:</p>$426,300.00<p></p><p><span>In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.</span></p><p></p><p><span>Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.</span></p><p></p><p><span>We also have a location based compensation structure;  there may be a different range for candidates in this and other locations</span></p><p><span>At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!</span></p><p style="text-align:inherit"></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left"><span>Anticipated Position Close Date:</span></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>05/19/26<p></p><p><b>Ways of Working</b><br>Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.</p><p></p><p><b>Benefits</b><br>As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click <a href="https://careers.zoom.us/benefits" target="_blank" rel="noopener noreferrer">Learn</a><a href="http://careers.zoom.us/benefits" target="_blank" rel="noopener noreferrer"> </a>for more information.</p><p></p><p><b>About Us</b><br>Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.<br>We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.</p><p><br><b>Our Commitment​</b></p><p>At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.</p><p><br>If you need assistance navigating the interview process due to a medical disability, please submit an <a href="https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1127274756253361" target="_blank" rel="noopener noreferrer">Accommodations Request Form</a> and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">Non-accommodation-related</span> requests, such as application follow-ups or technical issues, will not be addressed.</p><p></p><p><span style="color:#292a2e">Our interviews are supported by BrightHire, a tool that helps us create a consistent and thoughtful interview experience and may include recordings. Please refer to our </span><a href="https://www.zoom.com/en/trust/candidate-privacy-statement/" target="_blank" rel="noopener noreferrer"><span style="color:#1868db"><u>candidate privacy statement</u></span></a><span style="color:#292a2e"> for more information of how we use your data.</span></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p>#LI-Remote

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...