Inside Sales Home Health Representative

<div> <div> <div> <p><strong>Hourly base plus UNCAPPED commission</strong></p> <p><i><strong>Position Summary:</strong></i></p> <div> To receive inbound telephone calls as a result of various marketing campaigns targeted to ADT's Personal Emergency Response Service and successfully position interested customers for a system that fits their needs. </div> <ul> <li>Provide resolution and close sales for both new and existing customers by taking qualified prospects through critical selling path of gathering information, determining needs and setting up an order.</li> <li>Ensure customer satisfaction by determining needs and transferring calls to the appropriate party for resolution, performing follow-up including quotes, information requests, etc.</li> <li>Make outgoing follow-up telephone calls to undecided leads and outbound calls to leads that are received via the Internet through various campaigns</li> </ul> </div> </div> </div> <p><strong>Remote locations considered for hire:</strong><u> If you do not see your State listed below, we cannot proceed to hire</u>. Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Missouri, Nebraska, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, Wyoming.</p> <div>   </div> <div> <strong>Qualifications - Internal</strong> </div> <div> <p><i><strong>Education/Certification:</strong></i></p> <div> <ul> <li>High school diploma or equivalent.</li> </ul> </div> <p><i><strong>Experience:</strong></i></p> <ul> <li>1 year inside sales or equivalent sales experience preferred.</li> </ul> <p><i><strong>Skills:</strong></i></p> <ul> <li>Good communication skills.</li> <li>Strong verbal skills.</li> <li>Excellent listening skills.</li> <li>Positive interpersonal skills.</li> <li>20 wpm accurate typing.</li> <li>ADT specific product knowledge.</li> </ul> <p><i><strong>Schedule</strong></i>: 12:30 PM – 9:00 PM EST<strong> </strong>Monday - Friday<strong> ; </strong>Saturday rotation: every 3rd Saturday; weekday off provided.</p> <p><i><strong>Pay and Benefits Disclosure:</strong></i></p> <p>The pay range for this role is $13.00 an hour, plus commission, and is based on experience and qualifications. We offer employees access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others. Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays.</p> <p><i><strong>ADT LLC is an Equal Employment Opportunity (EEO) employer. We are committed to having a diverse and inclusive workforce and do our best to foster a culture and environment where every employee feels valued. Our goal is to serve our customers and help save lives. We can achieve this goal when we have the best talent working in an environment where employees feel included and recognized. Visit us online at jobs.adt.com to learn more.</strong></i></p> </div> <br><p class="paragraph" style="margin:0in;"><span class="normaltextrun"><span><b>Company Overview:</b></span></span></p> <p class="paragraph" style="margin:0in;"><span class="normaltextrun"><span><b><br></b></span></span></p> <p class="paragraph" style="margin:0in;"><span class="normaltextrun"><span>ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customer every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. And as times change, so do we.<i> </i>Above all, our mission is clear: we help save lives for a living. Looking for a career where you can make a real impact? Join our team today and put purpose behind your paycheck. #WeAreADT </span></span><span class="eop">​</span></p> <p class="paragraph" style="margin:0in;"><span class="normaltextrun"><i><span> </span></i></span></p> <p class="paragraph" style="margin:0in;"><span class="normaltextrun"><i><span>Check out more about life at ADT </span></i></span><a href="https://jobs.adt.com/working-at-adt/" target="_blank" rel="nofollow"><span class="normaltextrun"><span>here</span></span></a><span class="normaltextrun"><span>.</span></span></p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

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Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

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6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...