Inside Sales Insurance Sales Manager - Personal Lines (59295)

Job DetailsJob Location: Providence, RI 02904Position Type: Full TimeSalary Range: $83,500.00 - $106,000.00 SalaryJob Shift: 1st ShiftJob Category: InsuranceJoin a Legacy of trust. Lead with Purpose. For over a century, AAA Northeast has been a trusted name, delivering peace of mind to millions. We’re more than just insurance, we’re a promise of protection and reliability. We’re looking for a dynamic, and results drive Personal Lines Insurance Sales Manager to lead our performing team of unlicensed and licensed agents. This is a unique opportunity to make a meaningful impact by driving sales performance, mentoring talent, and ensuring our members receive exceptional service and coverage. Hire Date: July 13, 2026  Training Schedule: Monday-Friday 8:30am-5:00pm Work Schedule: Variety of schedules available Top Reasons to Join AAA Northeast Legacy of Trust – Over 100 years of service excellence Voted a Top Employer and Best Place to Work across the Northeast Mission-driven culture focused on community service and member satisfaction Annual performance bonuses Comprehensive benefits package medical, dental, vision, wellness programs 401(k) match up to 6% + exclusive AAA membership perks   Key Responsibilities Lead and coach a team of licensed insurance sales agents Drive insurance sales performance and meet team and department goals Analyze sales metrics and implement improvement strategies Ensure compliance with insurance regulations and company policies Manage team schedules, timekeeping, and coverage Interview, hire, and onboard new team members Provide ongoing coaching, training, and development Handle customer escalations and ensure five-star diamond service Stay current on insurance products, industry trends, and carrier updates Occasional team support during off-hours as needed QualificationsWork Requirements: a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } This position requires candidates to maintain primary residence within the AAA Northeast footprint (RI, MA, CT, NY, NJ, NH). Eligibility for this role is contingent upon residency within the AAA Northeast footprint (RI, MA, CT, NY, NJ, NH). 100% remote position  Must have a quiet, dedicated home office space free from distractions Reliable high-speed internet connection Ability to work independently in a fast-paced, goal-driven environment Demonstrate strategic ownership, accountability, and ability to lead a remote team with minimal oversight   Education & Experience: High School Diploma required; Associate's Degree or higher preferred Minimum of 3 years of direct leadership/management sales experience with proven success Minimum of 6 years of insurance sales experience with a track record of sales success including cross-selling   Licensing: Active Personal Lines or Property and Casualty license upon hire Life Insurance License (state specific) required within 1 year   Benefits and Compensation: Eligible for monthly performance-based bonus Paid Time Off: 3 weeks of vacation weeks of vacation, 12 holidays and 8 sick days annually Health Coverage: Medical, Dental, and vision insurance with AAA Northeast covering up to 88% of the plan Retirement: 401(k) plan with a 6% company match Additional Perks: Free AAA membership, insurance discounts, travel commission match, and a paid volunteer day each year Tuition Reimbursement: Financial support for continuing education Life license and designations supported through paid training and reimbursement Ample opportunities for advancement   Career Growth at AAA Northeast Structured leadership development programs Clear advancement paths to Director and beyond Access to Predictive Index tools for personalized coaching   AAA Northeast is proud of our diverse culture, fostered by the many talents, skills, passions, and expertise of our employees. We are an equal opportunity employer. We do not discriminate in recruiting, hiring, or promotion based on race, color, creed or religion, national origin, sex, age, sexual orientation, veteran’s status, gender identity or expression, disability, genetic information, marital status, pregnancy, or membership in any other protected class. We thrive when our team members bring their whole selves to work.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...