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Insurance Information Coordinator - Remote

June 2, 2026

Job Purpose The Insurance Information Coordinator supports the Collections and/or Denial Management department by gathering and disseminating information from hospitals and insurance companies pertaining to referred claims. Duties and Responsibilities <ul style="color: #222222; font-family: 'Open Sans', Helvetica, Arial, sans-serif; font-size: 14px; white-space: normal; background-color: #ffffff;"> <li style="font-family: Montserrat; font-size: 10pt;">Verify member benefits, effective dates, claims and appeal information with insurance companies</li> <li style="font-family: Montserrat; font-size: 10pt;">Research claims and insurance information through hospital/state databases</li> <li style="font-family: Montserrat; font-size: 10pt;">Organize time frames in which claims must be appealed</li> <li style="font-family: Montserrat; font-size: 10pt;">Use Microsoft Outlook to set follow-up reminders</li> <li style="font-family: Montserrat; font-size: 10pt;">Provide daily/weekly updates to management</li> <li style="font-family: Montserrat; font-size: 10pt;">Use, protect and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards</li> </ul> Qualifications <ul style="color: #222222; font-family: 'Open Sans', Helvetica, Arial, sans-serif; font-size: 14px; white-space: normal; background-color: #ffffff;"> <li style="font-family: Montserrat; font-size: 10pt;">High School diploma or equivalent required</li> <li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 10pt; font-family: Montserrat;">Experience with insurance claims, review of EOBs or denials</li> <li style="font-family: Montserrat; font-size: 10pt;">Experience with EAGLE, NAVI-Net, Epic, and I-SUITE a plus</li> <li style="font-family: Montserrat; font-size: 10pt;">Proficiency in Microsoft Office applications (Word, Excel, and Outlook)</li> <li style="font-family: Montserrat; font-size: 10pt;">Must be comfortable speaking with external contacts, including insurance company representatives</li> <li style="font-family: Montserrat; font-size: 10pt;">Solid data entry skills and the ability to learn proprietary databases</li> <li style="font-family: Montserrat; font-size: 10pt;">Strong verbal and written communication skills</li> <li style="font-family: Montserrat; font-size: 10pt;">Strong organization and time-management skills and the ability to work in a fast-paced environment</li> <li style="font-family: Montserrat; font-size: 10pt;">Excellent customer service skills </li> <li style="font-family: Montserrat; font-size: 10pt;">Solid investigative skills and a persistent demeanor</li> <li style="font-family: Montserrat; font-size: 10pt;">Reliable, detail-oriented, resourceful, and analytical</li> </ul> Working Conditions <ul> <li>Must possess a smart-phone or electronic device capable of downloading applications, for multifactor authentication and security purposes.</li> <li style="font-family: Montserrat; font-size: 10pt;">Physical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear.</li> <li style="font-family: Montserrat; font-size: 10pt;">Mental Demands: The employee must be able to follow directions, collaborate with others, and handle stress.</li> <li style="font-family: Montserrat; font-size: 10pt;">Work Environment: The noise level in the work environment is usually minimal.</li> </ul> Med-Metrix will not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, veteran status, other non-merit based factors, or any other characteristic protected by federal, state or local law.

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DISCLAIMER

Get Hired Faster With COMPANY_NAME!

1: COMPANY_NAME Smart Tools and Direct Employer Connections Help Speed Up Your Hiring Process

2: With Better Matches, Real-time Job Alerts, and Direct Employer Responses, COMPANY_NAME Helps Many Candidates Secure Interviews and Job Offers Within 15 to 30 Days!

3: The Type of Resume You Need to Get Priority Placement

4: Browse Full-Time, Part-Time, and Freelancing Roles With COMPANY_NAME

5: COMPANY_NAME Helps You Grow Your Career

6: The Easiest Way To Find A Job

7: Find Roles That Offer Growth, Culture & Benefits

8: Get Support With Resume, Interviews & Career Planning

9: Your Future Starts Today

10: Get Hired Within 15 to 30 Days With COMPANY_NAME

Insurance Information Coordinator - Remote

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

5. HOW DO YOU PROCESS INFORMATION?

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

8. HOW TO PRIORITIZE WORK?

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

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