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IT Tech Specialist

May 8, 2026

Job Title: IT Tech Specialist Location: Los Angeles, CA 90020 Type: 1 Contractor - Onsite Duration: 6 months Skills: SAP, Windows OS, MacOS, Applie iOS, Microsfot 365, Support Tickets Bilingual Korean/English IT Tech Specialist to provide onsite hands-on technical support for both corporate office staff and retail store teams. The Specialist will troubleshoot hardware, software, network issues, support SAP and POS systems, configure new devices, manage IT assets, and ensure smooth day-to-day technology operations. This role requires strong communication, excellent customer service skills, and the ability to diagnose and resolve issues quickly in a mixed office/retail environment. Key Responsibilities <ul><li> Provide daily IT support to office employees and retail store associates. </li><li> Troubleshoot desktops, laptops, mobile devices, printers, phones, and POS terminals. </li><li> Set up and configure new equipment (PCs, monitors, scanners, POS registers). </li><li> Install and maintain software, OS upgrades, and security patches. </li><li> Support SAP access, user issues, printing, and basic troubleshooting. </li><li> Diagnose and resolve POS hardware issues (receipt printers, scanners, payment terminals). </li><li> Ensure network connectivity (wired & wireless) stability. </li><li> Maintain IT asset inventory and documentation. </li><li> Support onboarding/offboarding tasks for accounts, access, and hardware. </li><li> Work with support tickets, escalating as needed. </li><li> Coordinate with external vendors for repairs and maintenance. </li><li> Provide bilingual support in Korean & English. </li></ul>Required Qualifications <ul><li> Bilingual Korean/English - Required</li><li> 2+ years IT support experience (office or retail environment preferred)</li><li> Bachelor's degree in Computer Science or related field preferred</li><li> Experience with:</li><li>Windows OS, macOS, iOS</li><li>Microsoft 365</li><li>Basic networking (wired/wireless)</li><li>Remote support tools & ticketing systems</li><li> SAP & POS troubleshooting experience (preferred, not required)</li><li> Ability to lift/move equipment (up to 50 lbs)</li><li> Strong communication & customer service skills</li><li> CompTIA A+, Network+, or other certifications a plus </li></ul>Recruiter Submission Template - Full Name: Degree Major with University and Completion Year: <ul><li> Bachelor's degree in Computer Science or related field completed? (Yes/No - specify)</li><li> If no degree: Equivalent IT experience? (Yes/No - specify) </li></ul>Bilingual Korean/English? (Yes/No - proficiency level) Total IT Support Experience (years): Experience supporting both office & retail environments? (Yes/No - specify years) Hands-on experience with: <ul><li> Windows OS? (Yes/No - specify)</li><li> macOS? (Yes/No)</li><li> Apple iOS? (Yes/No)</li><li> Microsoft 365? (Yes/No)</li><li> Basic networking (wired/wireless)? (Yes/No) </li></ul>Experience with SAP troubleshooting? (Yes/No - specify level) Experience with POS troubleshooting (printers, scanners, payment terminals)? (Yes/No) Experience using remote support tools & ticketing systems? (Yes/No - specify tools) Able to lift/move equipment up to 50 lbs? (Yes/No) Onsite availability at both office & retail store? (Yes/No) Certifications: <ul><li> CompTIA A+? (Yes/No)</li><li> Network+? (Yes/No)</li><li> Other IT certifications (specify): </li></ul>Motivation / Reason for Relocation (if not local): Motivation / Reason for interest in this position: Contact Number: Email ID: LinkedIn Profile URL: Full Address (Street, City, State, Zip Code): Notice Period (in weeks): Current Work Authorization Status (US Citizen, Green Card, H1B, etc.): Expected Hourly Rate on W2: Are you willing to work onsite in Los Angeles, CA? (Yes/No) If non-local, are you willing to relocate on your own expenses? (Yes/No)

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DISCLAIMER

Get Hired Faster With COMPANY_NAME!

1: COMPANY_NAME Smart Tools and Direct Employer Connections Help Speed Up Your Hiring Process

2: With Better Matches, Real-time Job Alerts, and Direct Employer Responses, COMPANY_NAME Helps Many Candidates Secure Interviews and Job Offers Within 15 to 30 Days!

3: The Type of Resume You Need to Get Priority Placement

4: Browse Full-Time, Part-Time, and Freelancing Roles With COMPANY_NAME

5: COMPANY_NAME Helps You Grow Your Career

6: The Easiest Way To Find A Job

7: Find Roles That Offer Growth, Culture & Benefits

8: Get Support With Resume, Interviews & Career Planning

9: Your Future Starts Today

10: Get Hired Within 15 to 30 Days With COMPANY_NAME

IT Tech Specialist

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

5. HOW DO YOU PROCESS INFORMATION?

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

8. HOW TO PRIORITIZE WORK?

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

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