Junior Customer Service Administrator (with German)

<span class="jobdescription"><div class="image-box"><img style="width:100%;height:auto" src="https://performancemanager5.successfactors.eu/doc/custom/Coloplast/CP_Success%20Factor_banner_3.jpg"></div> <div class="header-box"> </div> <style type="text/css">div.content { background: #6c6f70 } div.joqReqDescription { background: #FFF repeat-y; !important; font family: arial; !important text-align: left; color: #000; width: 900px !important; margin: 0 auto !important; position: relative; -webkit-column-count: 1; -moz-column-count: 1; padding-top: 489px; padding-left: inherit; padding-bottom: 50px; } div.joqReqDescription strong{ font family: arial; font-size: 14px; color: #000; } div.joqReqDescription p{ font family: arial; padding-left:0px; width: 892px; } div.joqReqDescription div.image-box { width: 900px; text-align: center; display: block; top: 0px; left: 5px; position: absolute; height: 150px; } div.joqReqDescription div.header-box { background-color: #00b0ca; position: absolute; top: 389px; display: block; font-family: arial !important; font-size: 30px; color: rgb(255, 255, 255); font-weight: bold; width: 883px; left: 5px; height: 72px; padding-left: 17px; padding-top: 15px; } </style><p style="margin:0.0in;font-family:Coloplast;font-size:12.0pt;color:black"><span style="background-color:white">Coloplast Business Centre to centrum usług wspólnych dla wszystkich spółek Coloplast na całym świecie. Naszą ambicją jest dostarczanie światowej jakości serwisu. Wspieramy naszą organizację globalnie w zakresie procesów: finansowych, podatkowych, IT, HR, administracji zamówień, marketingu, patentów i innych.</span></p> <p style="margin:0.0in;font-family:Coloplast;font-size:12.0pt"> </p> <p style="margin:0.0in;font-family:Coloplast;font-size:12.0pt;color:black"><span style="font-weight:bold;background-color:white">O zespole</span></p> <p style="margin:0.0in;font-family:Coloplast;font-size:12.0pt;color:black"><span style="background-color:white">Dział CP Homecare odpowiada głównie za przygotowywanie dokumentów do fakturowania, obsługę recept oraz wprowadzanie zamówień dla klientów z Niemiec. Oferujemy możliwość pracy w międzynarodowej firmie oraz współpracy z niemieckimi partnerami.</span></p> <p style="margin:0.0in;font-family:Coloplast;font-size:12.0pt"> </p> <p style="margin:0.0in;font-family:Coloplast;font-size:12.0pt;color:black"><span style="font-weight:bold;background-color:white">Zakres obowiązków</span></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black"><span style="font-family:Coloplast;font-size:12.0pt;background-color:white">Wprowadzanie zamówień dla naszych pacjentów z Niemiec</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black"><span style="font-family:Coloplast;font-size:12.0pt;background-color:white">Opracowywanie recept w systemie i łączenie ich z zamówieniami</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black"><span style="font-family:Coloplast;font-size:12.0pt;background-color:white">Zarządzanie danymi w systemie CRM</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black"><span style="font-family:Coloplast;font-size:12.0pt;background-color:white">Udział w różnych projektach wskazanych przez kierownictwo</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black"><span style="font-family:Coloplast;font-size:12.0pt;background-color:white">Budowanie pozytywnych relacji z podmiotami wewnętrznymi i zewnętrznymi</span></li> </ul> <p style="margin-top:0.0px;margin-bottom:0.0px;vertical-align:middle;color:black"> </p> <p style="margin:0.0in;font-family:Coloplast;font-size:12.0pt;color:black"><span style="font-weight:bold;background-color:white">Oczekiwania</span></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black"><span style="font-family:Coloplast;font-size:12.0pt;background-color:white">Znajomość narzędzi Microsoft Office</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black"><span style="font-family:Coloplast;font-size:12.0pt;background-color:white">Znajomość j. niemieckiego w stopniu komunikatywnym (min. A2)</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black"><span style="font-family:Coloplast;font-size:12.0pt;background-color:white">Znajomość języka angielskiego w stopniu komunikatywnym (min. B1)</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black"><span style="font-family:Coloplast;font-size:12.0pt;background-color:white">Umiejętność planowania i priorytetyzacji zadań</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black"><span style="font-family:Coloplast;font-size:12.0pt;background-color:white">Umiejętność pracy pod presją czasu</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black"><span style="font-family:Coloplast;font-size:12.0pt;background-color:white">Gotowość do pracy zdalnej</span></li> </ul> <p style="margin:0.0in;font-family:Cambria;font-size:12.0pt;color:black"> </p> <p style="margin:0.0in;font-size:12.0pt;color:black"><span style="font-weight:bold;font-family:Coloplast;background-color:white">Oferujemy</span><span style="font-family:Cambria;background-color:white"> </span></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black"><span style="font-family:Coloplast;font-size:12.0pt;background-color:white">Umowę o pracę na czas 12 miesięcy z możliwością przedłużenia</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black"><span style="font-family:Coloplast;font-size:12.0pt;background-color:white">Pracę w trybie zdalnym</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black"><span style="font-family:Coloplast;font-size:12.0pt;background-color:white">Elastyczne godziny pracy, pon-pt</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black"><span style="font-family:Coloplast;font-size:12.0pt;background-color:white">Międzynarodowe środowisko pracy funkcjonujące w duchu kultury skandynawskiej</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black"><span style="font-family:Coloplast;font-size:12.0pt;background-color:white">Możliwość wykorzystywania znajomości języków obcych w codziennej pracy</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black"><span style="font-family:Coloplast;font-size:12.0pt;background-color:white">Fantastyczną atmosferę pracy pełną szacunku i partnerstwa</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black"><span style="font-family:Coloplast;font-size:12.0pt;background-color:white">Wewnętrzne szkolenia</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black"><span style="font-family:Coloplast;font-size:12.0pt;background-color:white">Wspaniałe imprezy firmowe,</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black"><span style="font-family:Coloplast;font-size:12.0pt;background-color:white">Prywatną opiekę medyczną</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black"><span style="font-family:Coloplast;font-size:12.0pt;background-color:white">Karty sportowe</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black"><span style="font-family:Coloplast;font-size:12.0pt;background-color:white">Dofinansowanie do posiłków</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black"><span style="font-family:Coloplast;font-size:12.0pt;background-color:white">Wczasy pod gruszą, okazjonalne bonusy</span></li> </ul> <p style="margin-top:0.0px;margin-bottom:0.0px;vertical-align:middle;color:black"> </p> <p style="margin:0.0in;font-family:Coloplast;font-size:12.0pt;color:black"><span style="background-color:white">To nie wszystko, mamy dla Ciebie jeszcze więcej:</span></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black"><span style="font-family:Coloplast;font-size:12.0pt;background-color:white">Nowoczesne miejsce pracy</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black"><span style="font-family:Coloplast;font-size:12.0pt;background-color:white">Brak "dress code'u"</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black"><span style="font-family:Coloplast;font-size:12.0pt;background-color:white">Pyszną kawę i świeże owoce</span><span style="font-family:Cambria;font-size:12.0pt;background-color:white"> </span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black"><span style="font-family:Coloplast;font-size:12.0pt;background-color:white">Dofinansowanie do dojazdów do pracy</span></li> </ul> <p style="margin:0.0in;font-family:Coloplast;font-size:12.0pt"> </p> <p style="margin:0.0in;font-family:Cambria;font-size:12.0pt;color:black"> </p> <p style="margin:0.0in;font-family:Coloplast;font-size:12.0pt;color:black"><span style="font-weight:bold;background-color:white">Szczegóły rekrutacji</span></p> <p style="margin:0.0in;font-size:12.0pt;color:black"><span style="font-family:Coloplast;background-color:white">Prześlij swoją aplikację, załączając CV w języku angielskim. </span><span style="font-family:Cambria;background-color:white"> </span><span style="font-family:Coloplast;background-color:white">Będziemy na bieżąco weryfikować wszystkie zgłoszenia i zapraszać wybranych kandydatów do dalszego procesu rekrutacji. Rekrutacja zostanie zamknięta w momencie, gdy znajdziemy odpowiedniego kandydata. Do zobaczenia!</span></p> <p style="margin:0.0in;font-family:Coloplast;font-size:12.0pt;color:black"><span style="background-color:white">Dziękujemy!</span></p><p> </p> <p><em>Pursuing an ambitious growth agenda, Coloplast develops and markets products and services that make life easier for people with intimate healthcare needs. Employing about 16.000 people and with products available in more than 143 countries, we are one of the world´s leading medical device companies. We are constantly growing our business and always looking for new ways to move forward – we explore, learn and look for new ways of doing things. </em></p> <p> </p> <p><em>Coloplast is committed to being an inclusive organization, where people bring their differences to work each day, fulfil their potential and have a strong sense of belonging because – and not despite – of their differences. We therefore encourage all qualified candidates to apply regardless of gender, age, race, nationality, ethnicity, sexual orientation, religious belief or physical ability. </em></p> <p> </p> <p><em>Visit us on <a href="https://www.coloplast.com/careers/" target="_self">Coloplast.com</a>.</em></p> <p><em><a href="https://www.coloplast.com/career/welcome-to/coloplast/#section3">Watch the film.</a> Follow us on<a title="" href="https://www.linkedin.com/company/coloplast/" target="_self"> LinkedIn</a>.</em></p> <p>61227<br>#LI-CO</p> </span>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...