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Lead Manager, Brand Campaigns

June 6, 2026

<div class="content-intro">Who We Are: Our vision is to grant the wish of every eligible child. Through our mission, we are uniting communities to grant life-changing wishes. As the world’s largest wish-granting organization, we strive to create a sense of community and an environment where we warmly embrace our wish families, volunteers, and colleagues. Joining Make-A-Wish means becoming part of a mission that believes in the power of a wish. Location: Applicants must be authorized to work for ANY employer in the U.S. We do not sponsor employment visas or other immigration processes to attain or maintain employment eligibility. Remote positions are open to applicants based anywhere in the continental U.S. Hybrid positions are open to applicants based in the Phoenix, Arizona area. </div>Position Summary: The Lead Manager, Brand Campaigns is responsible for supporting the planning of and implementing integrated marketing plans for key Make-A-Wish “drive periods” and tentpole events, collaborating with key stakeholders to ensure cross-team alignment, and managing the development and delivery of assets for national marketing campaigns intended to grow brand reach and drive revenue growth for Make-A-Wish. This role will also support the execution of an 18-24-month campaign planning process as well as various revenue generating efforts across channels. Knowledge and Abilities: <ul> <li>Understanding of the marketing mix and ability to collaborate across marketing, fundraising, communications, and creative teams to develop fully integrated campaigns. </li> <li>Demonstrated ability to build trust-based relationships with stakeholders.<span data-ccp-props="{" 134233279":true,"201341983":0,"335559739":0,"335559740":240,"335572071":0,"335572072":0,"335572073":4278190080,"335572075":0,"335572076":0,"335572077":4278190080,"335572079":0,"335572080":0,"335572081":4278190080,"335572083":0,"335572084":0,"335572085":4278190080,"335572087":0,"335572088":0,"335572089":4278190080,"469789798":"nil","469789802":"nil","469789806":"nil","469789810":"nil","469789814":"nil"}"=""> </li> <li>Exceptional customer service skills; ability to work professionally with internal and external partners, chapters, and all levels of staff.<span data-ccp-props="{" 134233279":true,"201341983":0,"335559739":0,"335559740":240,"335572071":0,"335572072":0,"335572073":4278190080,"335572075":0,"335572076":0,"335572077":4278190080,"335572079":0,"335572080":0,"335572081":4278190080,"335572083":0,"335572084":0,"335572085":4278190080,"335572087":0,"335572088":0,"335572089":4278190080,"469789798":"nil","469789802":"nil","469789806":"nil","469789810":"nil","469789814":"nil"}"=""> </li> <li>Ability to develop and deliver effective, informational, and engaging presentations to large, cross-functional audiences, mainly in a virtual environment, but occasionally in-person. <span data-ccp-props="{" 134233279":true,"201341983":0,"335559739":0,"335559740":240,"335572071":0,"335572072":0,"335572073":4278190080,"335572075":0,"335572076":0,"335572077":4278190080,"335572079":0,"335572080":0,"335572081":4278190080,"335572083":0,"335572084":0,"335572085":4278190080,"335572087":0,"335572088":0,"335572089":4278190080,"469789798":"nil","469789802":"nil","469789806":"nil","469789810":"nil","469789814":"nil"}"=""> </li> <li>High attention to detail and proven ability to manage multiple, competing priorities simultaneously, while delivering high quality work. </li> <li>Possess strong written, verbal communication and interpersonal skills. </li> <li>Ability to turn data/information into meaningful reporting or action. <span data-ccp-props="{" 134233279":true,"201341983":0,"335559739":0,"335559740":240,"335572071":0,"335572072":0,"335572073":4278190080,"335572075":0,"335572076":0,"335572077":4278190080,"335572079":0,"335572080":0,"335572081":4278190080,"335572083":0,"335572084":0,"335572085":4278190080,"335572087":0,"335572088":0,"335572089":4278190080,"469789798":"nil","469789802":"nil","469789806":"nil","469789810":"nil","469789814":"nil"}"=""> </li> </ul> Core Responsibilities: As the Lead Manager, Brand Campaigns & Marketing Operations, you will: <ul> <li>Support development of campaign plans and execute activation elements for MAW national drive periods. This includes supporting the development of activation materials and planning content such as chapter toolkits, and execution of campaign activation elements including media (paid, PSA and in-kind) and events. </li> <li>Liaise with various stakeholders across the organization to align on business objectives, revenue goals, assets needed, celebrity/influencer requests, prioritization and other relevant campaign needs. </li> <li>Synthesize campaign priorities with stakeholder objectives and needs to produce alignment documents and creative brief recommendations to the Director of Campaigns. </li> <li>Translate campaign objectives and direction to drive social media, earned media, and entertainment marketing activation strategy recommendations (to Director of Campaigns and/or Social Media/PR/ESR leaders) and support planning. </li> <li>Work with internal and external creative resources on development and delivery of creative materials such as campaign storytelling content, paid/in-kind advertising and PSAs. </li> <li>Coordinate with Corporate Alliances on partner deliverables across MAW owned channels, ensuring clear communication to the appropriate channel owners. </li> <li>Troubleshoot and propose solutions when campaign prioritization conflicts arise, elevating issues when necessary for resolution. </li> <li>Collaborate with project management, creative services, and communications team to ensure key deadlines are being met, and to evolve and optimize the planning and development process. </li> <li>Conduct periodic campaign reviews with stakeholders to assess effectiveness and optimize campaign resources and assets. </li> <li>Collect performance data, revenue results, anecdotal feedback, etc. to inform a thorough and actionable activity evaluation and reporting, such as post-campaign debriefs or PSA performance tracking. </li> <li>Manage the process of collecting and reflecting chapter feedback on campaign resources and assets. </li> <li>Work with and support Director budgeting and billing, RFPs and agency/vendor management. </li> <li>Performs other job-related duties, as assigned.</li> </ul> Qualifications: <ul> <li>Bachelor’s degree in Marketing, Communication or related field required. </li> <li>5+ years of relevant experience in marketing, communications, or public relations (nonprofit, corporate, or agency), or an equivalent combination of education and experience.</li> <li>3+ years of marketing experience in a non-profit setting, or equivalent managing a non-profit partnership in a brand/agency setting is preferred. </li> <li>Experience leading cross-functional teams to execute projects.</li> <li>Comfortable in a fast-moving, constantly evolving and dynamic environment.<span data-ccp-props="{" 134233279":true,"201341983":0,"335559739":0,"335559740":240,"335572071":0,"335572072":0,"335572073":4278190080,"335572075":0,"335572076":0,"335572077":4278190080,"335572079":0,"335572080":0,"335572081":4278190080,"335572083":0,"335572084":0,"335572085":4278190080,"335572087":0,"335572088":0,"335572089":4278190080,"469789798":"nil","469789802":"nil","469789806":"nil","469789810":"nil","469789814":"nil"}"=""> </li> <li>Strong computer skills required, specifically in Microsoft Office applications. </li> <li>Experience in partnership marketing a plus. </li> </ul> Working Environment: <ul> <li>Working in a home office, remote environment. </li> <li><span data-ccp-charstyle="contentpasted0" data-ccp-charstyle-defn="{" objectid":"edd56516-9e8b-5790-a81b-a1e0631f21a1|1","classid":1073872969,"properties":[201342446,"1",201342447,"5",201342448,"1",201342449,"1",469777841,"calibri",469777842,"arial",469777843,"calibri",469777844,"calibri",201341986,"1",469769226,"calibri,arial",268442635,"22",469775450,"contentpasted0",201340122,"1",134233614,"true",469778129,"contentpasted0",335572020,"1",469778324,"default="" paragraph="" font"]}"="">May require work in the evenings and on the weekends and outside of normal business hours.  </li> <li>Some travel required within the United States, up to 10%. </li> </ul><div class="content-pay-transparency"><div class="pay-input"><div class="title">This Role's Hiring Range</div><div class="pay-range">$68,107—$82,000 USD</div></div></div><div class="content-conclusion">What We Offer: Benefits <ul> <li data-aria-posinset="1" data-aria-level="2">Comprehensive benefit package, effective day 1: Medical, Vision*, Dental*, Wellness</li> <li data-aria-posinset="1" data-aria-level="2">Competitive compensation with annual incentive potential  </li> <li data-aria-posinset="3" data-aria-level="2">Health Savings Account and Flexible Spending Account Options  </li> <li data-aria-posinset="4" data-aria-level="2">Health Reimbursement Account fully funded by Make-A-Wish America</li> <li data-aria-posinset="5" data-aria-level="2">Short Term Disability*, Long Term Disability* and Life Insurance </li> <li data-aria-posinset="6" data-aria-level="2">Additional Insurance Plans: Accident, Critical Illness, Hospital Indemnity, Pet Insurance through Figo </li> <li data-aria-posinset="7" data-aria-level="2">401(k) Retirement Savings Plan with 5% match after one year of service</li> <li data-aria-posinset="7" data-aria-level="2">Eligibility for student loan forgiveness through the <a href="https://studentaid.gov/pslf/">Public Service Loan Forgiveness Program</a>  </li> <li>The organization will send a laptop, 24” monitor, and a docking station/adaptor to new hires </li> </ul> Time Off <ul> <li data-aria-posinset="1" data-aria-level="2">Competitive PTO starting at 15 days, with enhanced time off for senior roles</li> <li data-aria-posinset="2" data-aria-level="2">10 Sick Days </li> <li data-aria-posinset="3" data-aria-level="2">11 Paid Holidays </li> <li data-aria-posinset="4" data-aria-level="2">2 Volunteer Days after one year of service </li> <li data-aria-posinset="5" data-aria-level="2">2 Personal Days accrued annually </li> <li data-aria-posinset="6" data-aria-level="2">Parental Leave  </li> </ul> Also... <ul> <li data-aria-posinset="1" data-aria-level="2">Employee Awards and Recognition Programs  </li> <li data-aria-posinset="2" data-aria-level="2">Individual and Leadership Development   </li> <li data-aria-posinset="3" data-aria-level="2">Discounts and special offers for theme parks, events, hotels, concerts, and movie tickets </li> </ul> *Monthly premiums paid for the employee for vision, dental, and short/long term disability.</div>

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DISCLAIMER

Get Hired Faster With COMPANY_NAME!

1: COMPANY_NAME Smart Tools and Direct Employer Connections Help Speed Up Your Hiring Process

2: With Better Matches, Real-time Job Alerts, and Direct Employer Responses, COMPANY_NAME Helps Many Candidates Secure Interviews and Job Offers Within 15 to 30 Days!

3: The Type of Resume You Need to Get Priority Placement

4: Browse Full-Time, Part-Time, and Freelancing Roles With COMPANY_NAME

5: COMPANY_NAME Helps You Grow Your Career

6: The Easiest Way To Find A Job

7: Find Roles That Offer Growth, Culture & Benefits

8: Get Support With Resume, Interviews & Career Planning

9: Your Future Starts Today

10: Get Hired Within 15 to 30 Days With COMPANY_NAME

Lead Manager, Brand Campaigns

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

5. HOW DO YOU PROCESS INFORMATION?

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

8. HOW TO PRIORITIZE WORK?

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

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