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Localization Quoting Specialist
<p> </p><p style="margin: 0cm; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><span style="color: black;">About Welo Life Sciences</span></strong><span style="color: black;"> </span></p> <p style="margin: 0cm; font-size: 12pt; font-family: Aptos, sans-serif;"> </p> <p style="margin: 0cm; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="color: black;">Welo Life Sciences, a Welo Global brand, is a specialized language and technology partner serving pharmaceutical, CRO, and medical device organizations operating in regulated global markets. We deliver regulator-ready translation, linguistic validation, and localization solutions that support clinical trials, pharmacovigilance, regulatory affairs, labeling, and global commercialization. Our approach combines subject matter expertise with ISO-certified quality processes and technology-enabled workflows designed to integrate seamlessly into life sciences operations. With extensive experience supporting global product development and post-market requirements, Welo Life Sciences helps organizations accelerate timelines, protect data integrity, and maintain compliance across languages and regions. All solutions are delivered within a secure, audit-ready framework supported by seven ISO certifications. <a href="https://www.welolifesciences.com/"><em>welolifesciences.com</em></a></span></p> <p></p><p><br></p><p><strong style="font-size: 18px;">Overview</strong></p> <p> </p> <p><span style="font-size: 16px;">The purpose of this job is to assess the scope of each project and complete a project quote, communicating as needed, to the Project Management team so as to ensure that the client’s requests are met in a timely manner; and support the project completion process through the development and use of language tools and pilot processes.</span></p> <p> </p> <p></p><p><br></p><b>Responsibilities</b><ul> <li>Prepares quotes and calculates turnaround times for clients (administrative management).</li> <li>Responsible for conducting a follow-up of quotes in order to achieve the target acceptance rate.</li> <li>Monitors client satisfaction and any increases/decreases in their use of services. Provides feedback on perceived client satisfaction and service completion.</li> <li>Detects new sales opportunities bringing add-on business and retaining existing accounts.</li> <li>Discusses and plans sales strategies for existing clients with the Business Developers.</li> <li>Advises the client on how to best manage a project, not only in terms of product specifications but also with regard to expenses.</li> <li>Tries to reduce administrative tasks by implementing sales actions to improve workflows with existing clients and increase margins.</li> <li>Responsible for meeting targets in the following KPIs: the amount of money quoted, amount of money accepted and price-per-project of existing clients.</li> <li>Communicating project information to necessary parties in a clear, concise and professional manner.</li> <li>Conveying specific client requests effectively to Project managers.</li> <li>Finance governance: Responsible of registering the correct information from clients when creating the projects in the system: Legal entities (from the client and Welocalize), PO if needed, billing schedule.</li> </ul><p><br></p><b>Skills and Knowledge</b><ul> <li>Essential: Fluent in English, excellent oral and written communication, and comfortable speaking to clients at all levels, via phone or video call.</li> <li>Desirable: Knowledge of other language</li> <li>Essential: Total Command of Microsoft Office.</li> <li> </li> </ul><p><br></p><b>Education and Experience</b><ul> <li><strong>Education:</strong></li> <li>Essential: Middle or higher-level vocational training in administration or university degree.</li> <li>Desirable: Master's Degree.</li> <li><strong>Experience: </strong>2-4 years of experience in customer-facing activities related to the localization/translation/project management fields.</li> </ul><p><br></p><p></p>
