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Logistics Coordinator I
In 2015, FIRMAN introduced its portable generator equipment to the North America market, offering customer-friendly units with larger tanks and extended run times. We also provide our customers with top-notch technical support.
Summary:
Responsibilities and Functions:
- Responsible for planning utilization of shipping/receiving schedules to meet the customer requirements on a daily/weekly basis based on priority.
- Responsible for understanding customer requirements and maintaining a master schedule pertaining to shipping/receiving daily/weekly activities.
- Directly responsible for problem solving and communicating with Warehouse Manager with any shipping issues for both domestic and international shipments.
- Identifies opportunities to consolidate shipments to reduce freight expenses and optimize gross weight and cube of all carrier modes.
- Books transfer containers or trucks as required for sales orders in outside warehouses.
- Schedules appointments with outbound and inbound carriers and creating and updating a master traffic schedule by week.
- Prints and distributes Pick Slips to the warehouse for picking and shipping purposes.
- Creates the Packing Slips, Bill of Ladings, Labels, and other related shipping documents for outbound shipments.
- Highlights and/or notes all work order comments associated with meeting a customer requirement.
- Coordinates warehouse inspections when requested.
- Maintains documentation to reflect the effectiveness and efficiency of the shipping/receiving activities.
- Works in a cooperative manner with all employees.
- Performs any task or duty associated with accurately shipping a work order out on time.
- Receives, counts and records shipment data into the system.
- Matches packing list information to actual packed merchandise.
- Identifies incorrect/short-shipped items and immediately notify Customer Service coordinator.
- May use electronic identification tools, scanners, stamps, tags, or other labeling equipment.
- Uses a computer and peripherals for company related email, warehouse, and customer service functions.
- A key player in the company’s efforts to have a “high order fulfillment rating”.
- Responsible for working with the warehouse to coordinate the next day’s shipments.
- Completes trainings and attends Company meetings as assigned.
- Performs other duties as assigned.
- Selects correct processes from clearly prescribed rules, past practices, or instruction.
- Seeks advice and guidance on non-routine or problem areas from manager. Deviations from the norm are cleared by Manager.
- Exercises some judgment in accordance with well-defined policies, procedures, techniques. Work typically involves regular review of output by a co-worker or supervisor.
- Attention to detail, good follow-through and organizational skills are paramount.
- Excellent communication skills are imperative to ensure quality & efficiency with external and internal customers.
- Excellent decision-making abilities and abilities to apply information.
- Reliable, flexible, proactive, team player and highly motivated.
- Ability to work in a dynamic, pressured, and ever-changing environment.
- Liaison with operations addressing complaints, questionnaires, and documentation.
- General understanding of Windows based computer systems.
- Strong proficiency in Microsoft Office Suite including Word, Excel, Outlook.
- Touch type and 10-key data entry capabilities.
- Basic understanding of EDI.
- NetSuite experience preferred.
- PaceJet experience preferred.
- High school diploma or equivalent required.
- One (1) to three (3) years of experience in areas of responsibility.
- Ensures clear and timely communication within department and with other departments to maximize quality, productivity and minimize down time.
- Acts as a problem solver and team player.
- Must have good written and verbal communication skills.
- Keeps the management team abreast of significant issues or developments identified during routine activities and actions being taken to improve the situation.
- Presents technical information and/or procedures to the team.
- Respects confidentiality of privileged information.
- Exercises tact and discretion in interpersonal contacts.
- Supports Company Values.
- Demonstrates commitment to continued personal and professional growth and development.
- Exposure to factors such as temperature extremes, moving machinery, loud noises, and fumes, which may cause noticeable discomfort.
- Ability to make repetitive movements, including, but not limited to, walking, stooping, bending, kneel, crouch, crawl, or squatting.
- Specific vision abilities required by this job include close vision, peripheral vision, depth perception and ability to adjust focus