MAINTENANCE TECH I

Overview:
The Maintenance Technician is responsible for physically maintaining the property including corrective and preventative maintenance measures on property equipment, fixtures, buildings and completing service requests in residences.
Responsibilities:
The Maintenance Technician conducts all business in accordance with Gates, Hudson & Associates, Inc., established policies and procedures, state and federal laws; e.g., OSHA, ADA, Fair Housing, etc.

Personnel
  • Provide training to other technicians as needed and/or directed.
  • Provide assistance to other technicians at other properties.

Administrative
  • Provide lists of deficiencies, damage or lease violations within buildings and/or apartments.
  • Become familiar with property. Know location of equipment, types of equipment, major property components, contracted work, personnel, etc.
  • Control use of parts. Provide quality workmanship and maintain inventory of frequency used parts.
  • Maintain stock rooms, maintenance workshops and offices.
  • Comply with policy for keys, master keys, apartment common area keys.
  • Follow reporting procedures.

Resident Service and Retention
  • Perform all resident requests for service promptly and efficiently.
  • Promote goodwill among prospects, residents, employees, contractors.
  • Comply with policy regarding entering occupied apartments.

Preventative Maintenance
  • Be knowledgeable of pertinent laws and EPA and OSHA regulations governing proper storage and management of hazardous materials, including solvents, flammables, and freon.
  • Schedule and perform routine preventative maintenance on all appropriate equipment as directed by Maintenance Supervisor and Property Manager. Update logs as provided.
Routine Maintenance
  • Perform turnovers in a timely and efficient manner.
  • Perform emergency repairs including corrective and necessary clean-up.
  • Change locks and makes keys.
  • Operate and maintain furnace, mechanical equipment and controls for continuous heat, air conditioning and hot water.
  • Diagnose and perform minor and routine maintenance/repair, as directed, involving the following on a daily basis:
  • Electrical and plumbing (including water lines)
  • A/C and heating systems
  • Appliances (when applicable)
  • Stairs, gates, fences, patios, railings
  • Tile, carpet, flooring
  • Roofing, gutters, fasteners
  • Interior/exterior lights
  • Fireplaces, ceiling fans
  • Shutters, doors, cabinets, windows, sliding glass doors
  • Boiler, gas and electric
  • Door locks
  • Security systems (where applicable)
  • Ceiling and wall leaks
  • Dry wall
  • Pools areas, tile, jacuzzi, pool furniture
  • Report all major repairs and need requisitions to Maintenance Supervisor and Property Manager prior to any expenditure of funds.
  • Remove and transfer heavy appliances and equipment from storage area to apartment (or vise versa) as circumstances warrant.
  • Assist in moving abandoned furniture, appliances, etc. to Dumpster when necessary.
  • Be knowledgeable of inventory levels of spare parts and supplies and inform Maintenance Supervisor of shortages.
  • Assist in keeping grounds neat and free of litter. Rake, sweep, shovel as circumstances warrant.
  • Take monthly water consumption readings.
  • Possess and/or provide tools necessary to perform all corrective and preventative work. (Exceptions: heavy pipe wrenches, pulleys, chain-falls, drain snakes, scaffolding.)
  • Clean-up after repairs or at end of day.

Safety
  • Be aware of the condition of apartment property throughout the community and immediately initiate action to correct unsafe conditions; e.g., broken gates, leading to the pool, broken steps, and open holes, broken/burned out exterior lights.
  • Ensure storage areas remain locked when not in use.
  • Promote awareness for safety and security for maintenance staff.
  • Provide feedback and follow-up in emergency situations. Provide written Incident/Accident Report.
  • Be aware of all utility meter cut-offs, apartment and fixture cut-offs, sewer clean outs.
Qualifications:
  • High school diploma/GED required.
  • At least 2 years’ experience as a Maintenance Technician, preferably in residential property management.
  • CFC Type 2 or Universal certification is preferred.
  • Must be able to perform plumbing, electrical and HVAC repairs, as well as carpentry and locksmithing, painting, dry-wall repair, and snow removal.
  • Must be available to handle on-call emergency services on an as-needed basis.
  • Must have personal, reliable transportation to get to work in order to respond to on-call emergencies.
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