Medical Assistant 3

<p><span style="color:#a33600"><b><u>Current Employees:</u></b></span></p><p>If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click <a target="_blank" href="https://www.myworkday.com/umiami/d/task/1422$7248.htmld">here</a> to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this <a target="_blank" href="https://my.it.miami.edu/wda/erpsec/tipsheets/ER_eRecruiting_ApplyforaJob.pdf">tip sheet</a>.</p><p></p><p>The Department of Surgery is currently seeking a Full-Time Medical Assistant 3 to work onsite in Miami. The Medical Assistant (MA) 3 will perform multi-skilled tasks to assist the medical providers. The MA shall assist patients’ healthcare management and clinical procedures in a culturally competent manner utilizing evidence-based standards of quality, safety, and service. The MA provides hands-on care to patients while adhering to regulatory requirements, standards of care, and institutional policies and procedures, under the direct supervision and responsibility of a licensed physician. The physician in charge may delegate the tasks to oversee the MA to a Nurse or Designee in charge of the unit/clinic. The MA shall adhere to ethical and legal standards of professional practice, recognize, respond to emergencies, and demonstrate professionalism. The MA provides care within the philosophy, mission, vision, and values, as well as within the policies and procedures of the Department of Nursing and the University of Miami. As a professional, monitors the quality of care provided and nurtures a compassionate and healing environment. The MA works directly with the Nurse Manager/Nurse Supervisor/Charge Nurse and/or the Designee in charge of the Unit or Clinic to ensure a safe delivery of care that supports the UHealth mission.<br /> </p><p><b>CORE JOB FUNCTIONS</b>                                                                            </p><p></p><p>The Medical Assistant (MA) provides overall care with loving kindness. As a member of the team, the MA will utilize creative methods to support patient’s individual needs and respect patient’s spiritual beliefs, faith, and practices.</p><p>Encourages patients to speak honestly about their feelings, no matter what they are feeling. The MA creates a safe comfortable environment that allows the patient to heal physically and spiritually. Establishes a trusting relationship by creating and maintaining a conducive climate for healing by being authentically present to the patient and family, identifying and managing discomforts, providing emotional support.</p><p><b>Organization and Work Role Functions</b></p><p></p><p>Prioritizes and integrates multiple requests and work expectations by performing tasks appropriately, in a timely manner safely and professionally. Communicates clearly and in a timely manner to patient and family, as well as the appropriate team members. Seeks assistance when needed.</p><p></p><p>Contributes to team building by participating in unit/clinic programs and meetings. Commits to positive morale, using constructive and effective conflict resolution skills. Learns and utilizes available technology resources for communication, documentation, and locating pertinent information regarding clinical situations, diagnosis, and treatments.</p><p></p><p>Attains educational knowledge and competencies that reflects current clinical practice skills. Demonstrates commitment to lifelong learning and is responsible for his/her own professional development and maintenance of knowledge regarding the patient population and assignments.</p><p></p><p>Ensures compliance with all State and Federal regulatory guidelines to include Health Insurance Portability and Accountability Act (HIPAA).</p><p></p><p>Meets diverse communication needs of patients with Limited English Proficiency (LEP).</p><p><b>Professional Practice </b></p><p></p><p>Performs professionally within their clinical scope of practice skills utilizing State, Federal, and University of Miami’s standards, guidelines, relevant statues, rules, and regulations. Incorporates protocols and standards of care into daily practice.</p><p>Accepts and provides focused constructive feedback and guidance with loving kindness in a manner that provides growth and maintains self-esteem.</p><p><b>Core Duties and Qualifications</b></p><ul><li><p>Abides by the standards for ethical behavior, therapeutic communication and protecting the privacy of patient information.</p></li><li><p>Demonstrate knowledge of basic medical terminology.</p></li><li><p>Assists providers with physical examinations by preparing treatment/exam room with proper supplies, instruments, and materials, as directed.</p></li><li><p>Understands the importance of medical and surgical asepsis. Prepares patients for physician’s care with basic instruction and information regarding examination procedures.</p></li><li><p>Performs routine laboratory tests.</p></li><li><p>Perform vital signs, EKG, phlebotomy, and document in patient’s medical record.</p></li><li><p>Observes and reports patient’s signs or symptoms changes.</p></li><li><p>Administers medication safely as directed by the physician. Assists in patient care activities such as walking.</p></li><li><p>Escorts and transports patients to various hospital locations.</p></li><li><p>Cleans and/or sterilizes medical instruments while observing principles of sterile technique.</p></li><li><p>Schedules patients for tests and completes required forms for laboratory work.</p></li><li><p>Provides patient with provider’s care instructions and information.</p></li><li><p>Maintains accurate and complete patient records and documentation. Orders, stocks, and inventories supplies, and assists in performing clerical duties.</p></li><li><p>Adheres to University and unit-level Policies & Procedures and safeguards University’s assets.</p></li></ul><p><b><i>*Note: Designee in charge of the unit shall assign specific functions and competencies pertinent to the unit. Physician in charge shall review and sign-off all Medical Assistant’s competencies and evaluations.</i></b></p><p><b>Important Note: Medical Assistants (MA) working in Hospital-based units will not perform any type of medication administration.</b></p><p><b><i>This list of duties and responsibilities are not intended to be all-inclusive, it may expand to include others, as necessary.</i></b></p><p></p><p><b>CORE QUALIFICATIONS</b>                                                                          </p><p></p><p><b><i>Education:</i></b></p><ul><li><p>High school diploma or equivalent</p></li></ul><p>Graduate from an approved Medical Assistant educational program recognized by the U.S. Department of Education (USDE).</p><p>Note: <i>(If MA presently has, an active MA certification, school verification and exceptions may apply.)</i></p><p></p><p><b><i>Certification and Licensing:</i></b></p><ul><li><p>Approved MA Certifications<i>:</i></p></li></ul><ul><li><p>CMA- Certified Medical Assistant - American Association of Medical Assistants (AAMA)®</p></li><li><p>RMA- Registered Medical Assistant - American Medical Technologists (AMT)</p></li><li><p>CCMA- Certified Clinical Medical Assistant- National Healthcare Association (NHA)</p></li><li><p>NCMA - National Certified Medical Assistant (NHA - NCCT)</p></li><li><p>NRCMA - Nationally Registered Certified Medical Assistant (NAHP)</p></li></ul><p></p><p><b><i>Additional certification: </i></b></p><ul><li><p>American Heart Association (AHA) Basic Life Support (BLS) for healthcare providers</p></li><li><p>HIV & AIDS Certification: Florida HIV/AIDS Healthcare Professional Continue Education (CE) Certification <b>Florida: HIV/AIDS Training for Healthcare Professionals</b></p></li></ul><p></p><p></p><p><b><i>Experience:</i></b></p><ul><li><p>5 years of experience</p></li></ul><p></p><p><b><i>Knowledge, Skills, and Attitudes:</i></b></p><ul><li><p>Strong, effective communication skills with patients, families, and clinical team </p></li><li><p>Ability to adapt and exhibit flexibility to handle new, different, or changing environments</p></li><li><p>Demonstrates strong time management skills to prioritize and act proactively</p></li><li><p>Ability to uphold professional ethics and maintain patient confidentiality </p></li></ul><p></p><p>The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.</p><p></p><p>UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.</p><p></p><p>The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.</p><p></p><p></p><p><b>Job Status:</b></p>Full time<p></p><p><b>Employee Type:</b></p>Staff

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...