Microsoft Solutions Expert for Charter Clients

Join Charter in Calgary as a Microsoft Solutions Expert to provide high-quality Microsoft solutions and advisory services. This hybrid role focuses on enhancing client technology experiences.

As a Microsoft Solutions Expert, you'll support clients from planning to deployment and ongoing support. With a strong customer-first mindset, your technical expertise will ensure successful technology solutions and incident management. This position involves collaboration with teams to optimize operational performance and enhance service delivery.

Key Responsibilities: • Translate customer needs into technical architectures • Migrate, configure, and commission technology solutions • Deliver ITIL-aligned technical support to clients • Handle upgrades, maintenance, and break/fix incidents • Maintain strong relationships through proactive communication

Requirements: • Extensive IT experience, ideally 10+ years • Relevant post-secondary degree or diploma • Required Microsoft professional-level certifications • Strong analytical troubleshooting skills • Knowledge of scripting tools like PowerShell

Leverage your technical knowledge and interpersonal skills to impact Charter's clients positively.

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