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Onboarding Program Manager, GTM Enablement
<div class="container-3Gm1a"><p><strong>Why UKG:</strong> </p> <p>At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.</p> <p>We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you<br><br><strong>About the Role </strong><br><br>The Onboarding Program Manager, GTM Enablement is responsible for rebuilding, launching, and leading a modern onboarding experience that accelerates time-to-productivity and sets a strong foundation for long-term success across the GTM organization. This role owns the end-to-end onboarding journey for sales and pre-sales roles, with a focus on the first 90 days.<br><br>Operating at the intersection of Enablement, Sales, Pre-Sales, Revenue Operations, and Analytics, this individual translates business priorities and performance data into a structured, role-based onboarding experience that drives consistency, confidence, and early performance. The role is accountable for the full lifecycle of onboarding, including program design, delivery, measurement, and continuous optimization.<br><br>As a senior individual contributor, this role acts as both a program architect and operator, ensuring onboarding is scalable, data-driven, and aligned to how UKG sells and delivers value.<br><br><strong>Key Responsibilities</strong><br><br>Own the end-to-end onboarding program for sales and pre-sales roles, from initial design through launch, execution, and continuous improvement.<br>Define and build a structured 90-day onboarding journey aligned to role, segment, and GTM priorities.<br>Partner with Sales, Pre-Sales, Revenue Operations, and analytics teams to identify performance gaps and define onboarding priorities.<br>Translate sales motions, product positioning, and key skills into role-based onboarding experiences and learning paths.<br>Establish and evolve the onboarding operating model, including program structure, milestones, and progression frameworks.<br>Drive measurable impact on early-stage performance, including ramp time, productivity, and readiness to engage with customers.<br>Define success metrics and leverage data, analytics, and AI-enabled insights to assess effectiveness and continuously optimize the program.<br>Partner with Core Programs, Learning Experience & Design and Field Enablement teams to ensure high-quality content, facilitation, and reinforcement in the flow of work.<br><br><strong>Basic Qualifications </strong></p> <ul> <li>8 to 12 years of experience in program management, enablement, sales, or related GTM functions.</li> <li>8+ years; proven experience building or transforming onboarding or early-tenure programs, including role-based or segment-specific onboarding, tied to business outcomes.</li> <li>Strong understanding of sales and pre-sales roles in a B2B or SaaS environment.</li> <li>Experience partnering with Revenue Operations, analytics teams, or business analysts to incorporate data into program design.</li> <li>Demonstrated ability to translate business priorities into structured programs, frameworks, and execution plans.</li> <li>Experience leading cross-functional initiatives with multiple stakeholders and dependencies.</li> <li>Strong business and analytical acumen, with experience defining success metrics and using insights to guide decisions.</li> <li>Familiarity with modern enablement tools, learning platforms, and AI-supported workflows.</li> <li>Strong communication and influence skills, with the ability to drive alignment without direct authority.</li> </ul> <p><br><strong>Preferred Qualifications</strong></p> <p>Experience supporting global GTM organizations.<br>Familiarity with sales methodologies and value-based selling.<br><br><br></p> <p><strong>Company Overview: </strong></p> <p>UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com. </p> <p>Equal Opportunity Employer </p> <p>UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. </p> <p>View <a href="https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf" rel="noopener">The EEO Know Your Rights poster</a> </p> <p>UKG participates in E-Verify. View the E-Verify posters <a href="https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf" rel="noopener">here</a>. </p> <p>It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. </p> <p>Disability Accommodation in the Application and Interview Process</p> <p>For individuals with disabilities that need additional assistance at any point in the application and interview process, please email <a href="mailto:UKGCareers@ukg.com" rel="noopener">UKGCareers@ukg.com</a>. </p> <p><br><br></p> <p>The base salary for this position is $129,500 to $186,100, with the opportunity to significantly increase total earnings through a performance-based incentive compensation plan. The plan may provide for the payment of commissions and restricted stock unit awards as part of total compensation. The base pay offered may vary depending on skills, experience, job-related knowledge, and work location. Learn more about UKG’s benefits and rewards at <a href="https://www.ukg.com/about-us/careers/benefits" rel="noopener">https://www.ukg.com/about-us/careers/benefits</a> </p> </div>
