Operations Analyst

<p style="text-align:left"><span>At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive.</span><br><br><span>Additionally, you will enjoy:​</span><br><span>• Medical, Dental, and Vision Insurance with company premium assistance​</span><br><span>• Life, AD&D, and long-term disability coverage paid for by the company​</span><br><span>• RRSP company match ​</span><br><span>• Paid vacation, sick and personal time​</span><br><span>• Paid company holidays​</span><br><span>• Paid Volunteer Time; giving back to our communities is important to us​</span><br><span>• Employee Referral Bonus Program​</span><br><span>• Employee Recognition Program – convert your recognition points into gift cards​</span><br><span>• Employee Assistance Program – offers benefits to help you manage daily responsibilities​</span><br><span>• Access to training opportunities to advance further in your career</span></p><p style="text-align:inherit"></p><p style="text-align:left"><b>Job Description</b></p><p><b>We’re looking for a talented individual to…</b></p><p>Join our team as an Operations Analyst. In this role you will serve as a centralized operations partner for the Growth team, helping bring consistency, visibility, and structure across tools, reporting, and shared processes. This role focuses on day‑to‑day operational support, systems management, and continuous process improvement.</p><p></p><p><b>You are a great fit if you can…</b></p><ul><li><p>Act as a central operational resource supporting Business Development, Growth, and Solutions teams across regions.</p></li><li><p>Own and maintain shared tools and systems such as Salesforce, Asana, and centralized inboxes.</p></li><li><p>Monitor, triage, and respond to shared inboxes, escalating or routing items as needed.</p></li><li><p>Support centralized reporting by creating and maintaining reports and dashboards using existing and evolving data sources.</p></li><li><p>Ensure data accuracy, organization, and accessibility across systems and shared folders.</p></li><li><p>Identify inconsistencies or inefficiencies across teams and recommend practical, scalable improvements.</p></li><li><p>Build and maintain well‑structured SharePoint, Teams, and shared file environments that are easy for others to use.</p></li><li><p>Balance routine operational tasks with problem‑solving and process improvement work.</p></li><li><p>Collaborate closely with cross‑functional teams and communicate clearly about work, findings, and recommendations.</p></li></ul><p></p><p></p><p><b>Exciting candidates will have…</b></p><ul><li><p>5–8 years of experience in operations, program coordination, analytics, or administrative support roles.</p></li><li><p>Strong proficiency in Microsoft tools, especially Excel, PowerPoint, SharePoint, and Teams.</p></li><li><p>Experience organizing large volumes of information in shared digital environments.</p></li><li><p>Comfort working with operational data, reports, and multiple systems simultaneously.</p></li><li><p>Strong organizational skills and attention to detail.</p></li><li><p>Clear written and verbal communication skills.</p></li><li><p>A collaborative, reliable, and solutions‑oriented working style.</p></li><li><p>Experience with tools such as Salesforce and Asana is an asset.</p></li></ul><p></p><p><b>Targeted Compensation: </b></p><p>$32/hour</p><p></p><p><b>DOT Requirements</b></p><p>If applicable, meet all DOT qualification requirements and comply with all applicable federal, state, and local transportation regulations.</p><p style="text-align:inherit"></p><p style="text-align:left"><b>Compensation Range</b></p>$23.40 - $40.55<p style="text-align:left"><b>Currency</b></p>CAD<p style="text-align:left"><b>Type</b></p>Hourly<p style="text-align:inherit"></p><p style="text-align:left"><span><span>Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.</span></span></p><p></p><p>CLEAResult will not provide sponsorship or support for immigration status or work authorization including for international students. Applicants must be authorized to work in the country where the position is located without the need for employer sponsorship or support. Successful hires must pass pre-employment checks.</p><p></p><p><b>Equal Opportunity Employer</b></p><p>As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">employees. Employment</span> decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status.</p><p></p><p>The above job description and job requirements are not intended to be all <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">inclusive. CLEAResult</span> retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice.</p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...