Partner Account Manager - Eastern CT / RI

<div class="content-intro"><p><img src="https://hi-contentful.imgix.net/4xN7JhmwCRuz3y9M8L8CF7/5c244c52cfc982bd1a348a80dc35d43b/hi-logo-new.svg?auto=format&ixlib=react-9.0.3&h=40&w=132&q=50&dpr=2" alt="hi-logo" width="132" style="max-width: 100%;"></p></div><p><strong>Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits.</strong> </p> <p>More than half of all working Americans are not saving enough for their future. Too often, it’s because they are employed by a company that doesn’t offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings.</p> <p>We’re a high-growth fintech company changing the retirement industry. We are backed by a number of investors. This includes funding from Marshall Wace and Baillie Gifford, as well as top investors such as <a href="https://www.globenewswire.com/news-release/2023/01/13/2588448/0/en/Human-Interest-and-BlackRock-Join-Efforts-to-Expand-Access-to-Retirement-Plans-for-Working-Americans.html#:~:text=Human%20Interest%20has%20secured%20approximately%20%24500%20million%20in%20funding%20to%20date&text=NEW%20YORK%20and%20SAN%20FRANCISCO,businesses%20across%20the%20United%20States.">BlackRock</a>, <a href="https://www.globenewswire.com/news-release/2021/08/04/2274611/0/en/The-Rise-Fund-Leads-200M-Series-D-Investment-in-Human-Interest-to-Accelerate-Growth-and-Societal-Impact.html">TPG (The Rise Fund)</a>, SoftBank, <a href="https://www.globenewswire.com/news-release/2021/02/11/2174214/0/en/Human-Interest-Completes-105M-Series-C-Following-Breakout-Year-in-2020.html">Glynn Capital</a>, NewView Capital, USVP, Wing, Uncork, and more.</p> <p><strong>About the role</strong></p> <p> </p> <p><strong>About the team</strong></p> <p> </p> <p><strong>What you get to do every day</strong></p> <p> </p> <p><strong>What you bring to the role</strong></p> <p> </p> <p> </p> <p><strong>Why you will love working at Human Interest</strong></p> <p>Human Interest is tackling one of our country's biggest challenges - closing the retirement gap. You'll be instrumental in architecting and scaling solutions that bring financial security to employees at small and medium-sized businesses nationwide. We’ve made significant progress, but there is still growth ahead, offering you a unique opportunity to solve complex problems, drive innovation, and advance your career alongside a dedicated, mission-driven team. We value hard work and recognize that our team's contributions are key to our continued success.</p> <p>Join Human Interest and make a lasting impact by shaping the future of retirement.</p> <p>Our operating principles define how we work together as a team. They reflect Human Interest’s unique view on what’s important and what’s right. Documenting this core aspect of our culture helps employees make good decisions on their own. It also helps candidates considering career opportunities critically evaluate whether they will thrive at Human Interest. </p> <ul> <li><strong>Customer obsession</strong>: We're all about creating amazing experiences for our customers. We put their needs first and go the extra mile to make them smile.</li> <li><strong>Long-Term Orientation</strong>: We're not just playing for today; we're building a legacy. We think big, plan strategically, and invest in our future.</li> <li><strong>Autonomous and Accountable Teams</strong>: We trust our team members to take ownership and make smart decisions. We empower you to be your best self!</li> <li><strong>An Escalating Bar for Talent and Performance</strong>: We're constantly raising the bar and challenging ourselves to be better. We believe in growth and continuous improvement.</li> <li><strong>Fundamental Optimism</strong>: We see the glass as half full (and then we fill it up with more amazing ideas!). We believe in the power of positivity and the potential for greatness.</li> </ul> <p><strong>Compensation</strong> - At Human Interest, there are a number of factors that are used to determine the appropriate pay range for each position. We take into account the cost of labor for each position in various markets across the U.S. The base salary for this position spans $<strong>BLANK </strong>- $<strong>BLANK </strong>and represents the minimum in our lowest geographic region to a maximum<strong> </strong>in our highest geographic region. The salary we offer to a new employee within this range is based on their location within the U.S., their relevant job-related skills, and experience. At Human Interest, base salary is one component of the overall total rewards package. Depending on the position, additional compensation components such as bonuses, commissions, and equity may be offered. All of our employees are offered a robust suite of physical, financial, and mental wellness benefits. In compliance with applicable laws, we do not inquire about salary history, or about criminal history prior to a conditional offer of employment.</p> <p><strong>Benefits</strong> - </p> <ul> <li>A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees</li> <li>Top-of-the-line health plans, as well as dental and vision insurance</li> <li>Competitive time off and parental leave</li> <li>Addition Wealth:  Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness</li> <li>Lyra: Enhanced Mental Health Support for Employees and dependents  </li> <li>Carrot: Fertility healthcare and family forming benefits</li> <li>Candidly:  Student loan resource to help you and your family plan, borrow, and repay student debt</li> <li>Monthly work-from-home stipend; quarterly lifestyle stipend</li> <li>Engaging team-building experiences, ranging from virtual social events to team offsites, promoting collaboration and camaraderie.</li> </ul> <p><strong>We’re a great place to work</strong> (but don’t take our word for it) </p> <p>Here’s a list of our awards and accolades:</p> <ul> <li>Certified as a Great Place To Work® (2023-2025)</li> <li>Fortune Best Place to Work in the Bay Area (2024)</li> <li>Best Places to Work by Built In (2023-2024)</li> <li>America’s Best Startup Employers by Forbes (2020-2022, 2024) </li> <li>A Top Company by Y Combinator (2020-2023)</li> <li>Inc. Fastest Growing Companies (2021)</li> </ul> <p>Human Interest is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, pregnancy, or any other characteristics protected under federal, state, or local laws. Employment with Human Interest is at-will, meaning either you or the company may terminate employment at any time, with or without cause or notice, except as otherwise provided by law or written agreement.</p> <p>We are committed to making every stage of our application process fully accessible to all individuals. If you need a reasonable accommodation at any point in the process, please let us know at <a href="mailto:applicantaccommodations@humaninterest.com">applicantaccommodations@humaninterest.com</a>.<br><br><strong>Protect yourself against fraud and identity theft</strong>. Apply to our open positions directly via our <a href="https://job-boards.greenhouse.io/humaninterest">careers page</a> on Greenhouse. Human Interest will never ask applicants for their financial or banking information as part of our application process. All legitimate communication will come from a @<a href="http://humaninterest.com">humaninterest.com</a> email address. If you have questions, please reach out to us directly at careers@humaninterest.com</p> <p>Please note Human Interest does not accept unsolicited resumes from any source other than directly from candidates. We will not consider resumes from vendors, including and without limitation search firms, staffing agencies, fee-based referral services, and recruiting agencies. </p> <p>Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. We comply with<a href="https://humaninterest.com/applicant-privacy-notice/"> <strong>CCPA</strong></a><strong> </strong>guidelines.</p> <p>See more: <a href="https://humaninterest.com/disclosures">https://humaninterest.com/disclosures</a></p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...