Processing assistant

<div class="content-intro"><p><em>Medical, Dental, Vision, Life, 401K match, PTO, Sick Time, 10 Paid Holidays, Remote work opportunities</em></p> <p> </p> <p><strong>What you'll do at Cascade:</strong></p> <p><strong><u>Serve the American Dream Through Attainable Home Ownership.</u></strong></p></div><p><strong>How you’ll do it:</strong></p> <p>As the Processing Assistant, you are responsible to assist the Senior Loan Processors in gathering and organizing information for the loan file. Make timely follow up calls to quickly compile accurate file information.</p> <p> </p> <ul> <li><strong>Assisting the Senior Processor</strong> - Order services needed and as directed by Sr. Processor for file packaging.</li> <li><strong>Following-up</strong> continually on all requested items, and working in an efficient manner.</li> <li><strong>Customer service</strong> - Working with vendors, AMC’s, title companies, banks, etc. to gather the necessary information for a complete loan file.</li> <li><strong>Ensuring accuracy</strong> and completeness if loan documentation necessary for loan approval and closing.</li> <li><strong>Ordering Appraisals </strong>based on mortgage channel.</li> <li><strong>Researching</strong> the information through various websites.</li> <li><strong>Progressing</strong> through phase training to advance to Loan Processor as positions open.</li> <li><strong>Assisting </strong>with other duties as necessary.</li> </ul> <p> </p> <p><strong>What you’ll need to join Cascade:</strong></p> <ul> <li>2+ years in an administrative or customer service position.</li> <li>Must be computer literate including email, typing, managing multiple monitors, searching the internet, recognizing internet connectivity issues due to remote position, setting up user names and passwords, working with multiple software at a time (outlook, excel, word, etc)</li> <li>Experience in a high-pressure, fast-paced work environment.</li> <li>Knowledge of mortgage or banking practices a plus, but not required.</li> <li>Working knowledge of Microsoft Office, specifically Word and Excel.</li> <li>Excellent listening, organizational, and time management skills, and ability to learn quickly.</li> <li>Ability to interpret and make conclusions based on available information.</li> <li>Willingness to travel to our corporate office in Chandler, AZ up to 1x per year. </li> </ul><div class="content-conclusion"><p><strong>About Cascade & Our Culture:</strong></p> <p>Since opening our doors in 1999, Cascade Financial Services has grown to become one of the most trusted lenders in Attainable Housing. Our goal is to help thousands of families realize the dream of home ownership by offering mortgage loan solutions customized to the manufactured housing marketplace leveraging state-of-the-art business automation coupled with the most skilled professionals in the industry.</p> <p>The Cascade culture lives in our team members!!!  We are focused and dedicated to developing and providing a platform for growth. We are proud of the team that we've built and are looking for great people who will embrace our values and contribute to them: <strong>T.I.E.S</strong>.<strong> Teamwork, Integrity, Excellence, and Service.</strong> We believe in work/life balance and a positive/family-like work environment. Together, we will continue to lead the way and make a difference.</p> <p> </p> <p>Join our team and assist us to <span style="text-decoration: underline;"><strong>Serve the American Dream Through Attainable Home Ownership.</strong></span></p></div>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...