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Product Catalog Director
<p style="margin: 0in; font-size: 12pt; font-family: Calibri, sans-serif;"><strong><u><span style="font-size: 10.0pt;">Job Overview:</span></u></strong></p> <p style="margin: 0in; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt;">Responsible for the maintenance and support of our extensive medical equipment product catalog, <em>SpecSource</em>. This role requires a combination of technical expertise, attention to detail, and excellent communication skills to ensure accurate and up-to-date product information is readily available and continuously updated for 4-Tower’s clients and partners.</span></p> <p style="margin: 0in; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt;"> </span></p> <p style="margin: 0in; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt;">This position will be vendor and client facing in several capacities, and shall represent the company in a professional, positive, and supportive manner to maintain and elevate vendor collaboration and overall client satisfaction in the product content and use of 4Tower’s planning system. This role will also collaborate with multiple teams (e.g., Sales, Client Success, and Development) to address and advance the firm’s strategic goals, staff advancement and best practices.</span></p> <p style="margin: 0in; font-size: 12pt; font-family: Calibri, sans-serif;"><strong><u><span style="font-size: 10.0pt;"> </span></u></strong></p> <p style="margin: 0in; font-size: 12pt; font-family: Calibri, sans-serif;"><strong><u><span style="font-size: 10.0pt;"> </span></u></strong></p> <p style="margin: 0in; font-size: 12pt; font-family: Calibri, sans-serif;"><strong><u><span style="font-size: 10.0pt;">Qualifications:</span></u></strong></p> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="line-height: 115%; margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; line-height: 115%;">5-7 years in relevant experience</span></li> <li style="line-height: 115%; margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; line-height: 115%;">Background with MEQ Planning Engineering, Medical Equipment Sales and/or Support, Computer Science or related work environment</span></li> <li style="line-height: 115%; margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; line-height: 115%;">Previous database knowledge supporting a SaaS client base or other professional services</span></li> <li style="line-height: 115%; margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; line-height: 115%;">Specific knowledge of medical equipment and its basic specifications and MEP requirements</span></li> <li style="line-height: 115%; margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; line-height: 115%;">Understanding of the Equipment Planning Process, workflows, deliverables, common medical acronyms, and typical healthcare departments and room types</span></li> </ul> <p style="margin: 0in; font-size: 12pt; font-family: Calibri, sans-serif;"><strong><u><span style="font-size: 10.0pt;"> </span></u></strong></p> <p style="margin: 0in; font-size: 12pt; font-family: Calibri, sans-serif;"><strong><u><span style="font-size: 10.0pt;">Software Knowledge:</span></u></strong></p> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="line-height: 115%; margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; line-height: 115%;">High technical competence of standard MS Office applications with a strong emphasis on Excel </span></li> <li style="line-height: 115%; margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; line-height: 115%;">Knowledge with Jira or similar <em>Issue Tracking software </em>is an advantage</span></li> <li style="line-height: 115%; margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; line-height: 115%;">Experience with updating content within a database environment</span></li> </ul> <p style="margin: 0in; font-size: 12pt; font-family: Calibri, sans-serif;"><strong><u><span style="font-size: 10.0pt;"> </span></u></strong></p> <p style="margin: 0in; font-size: 12pt; font-family: Calibri, sans-serif;"><strong><u><span style="font-size: 10.0pt;">Personal Attributes</span></u></strong></p> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="line-height: 115%; margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; line-height: 115%;">Extremely detail oriented and organized </span></li> <li style="line-height: 115%; margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; line-height: 115%;">Upbeat, positive, and highly motivated to succeed</span></li> <li style="line-height: 115%; margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; line-height: 115%;">Goal oriented and excellent interpersonal skills</span></li> <li style="line-height: 115%; margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; line-height: 115%;">Team player, self-starter and ability to see complicated assignments through to completion.</span></li> <li style="line-height: 115%; margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; line-height: 115%;">Handles stressful situations and knows how to meet deadlines.</span></li> <li style="line-height: 115%; margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; line-height: 115%;">Excellent written and oral communication skills.</span></li> <li style="line-height: 115%; margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; line-height: 115%;">Effective QA/QC skills</span></li> <li style="line-height: 115%; margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; line-height: 115%;">Ability to learn new platforms and their underlying dependencies to contribute to technical improvements </span></li> <li style="line-height: 115%; margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; line-height: 115%;">Ability to assess feedback from both internal and client sources to formulate continuous process improvements</span></li> </ul> <p style="margin: 0in; font-size: 12pt; font-family: Calibri, sans-serif;"><strong><span style="font-size: 10.0pt;"> </span></strong></p> <p style="margin: 0in; font-size: 12pt; font-family: Calibri, sans-serif;"><a name="_Hlk162006791"></a><strong><span style="font-size: 10.0pt;">Primary Responsibilities:</span></strong></p> <ol style="margin-top: 0in; margin-bottom: 0in;" start="1" type="1"> <li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt;">Catalog Maintenance:</span></li> <ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"> <li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 9.0pt;">Develop and implement strategies for catalog growth and enhancement, focusing on expanding the range of products and improving data quality while consdiering overall impact to system users.</span></li> <li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt;">Manage the overall integrity and accuracy of the medical equipment product catalog.</span></li> <li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 9.0pt;">Lead a team responsible for catalog content management, setting goals, and tracking progress towards enhancing the platform's utility and usability.</span></li> <li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt;">Regularly update and maintain product information, including specifications, features, pricing, and availability.</span></li> <li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 9.0pt;">Oversee the management and continuous improvement of the SpecSource product catalog, including the accuracy and completeness of product specifications, 3D models, and related data.</span></li> </ul> </ol> <p style="margin: 0in 0in 12pt 1in; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt;"> </span></p> <ol style="margin-top: 0in; margin-bottom: 0in;" start="2" type="1"> <li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt;">Collaboration:</span></li> </ol> <ol style="margin-bottom: 0in; margin-top: 0px;"> <li style="list-style: none; margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Calibri, sans-serif;"> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt;">Collaborate with cross-functional teams, including product development, marketing, and sales team to improve the SpecSource interface and usability based on user feedback and analytic insights.</span></li> </ul> </li> </ol> <p style="margin: 0in 0in 0in 1in; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt;"> </span></p> <ol style="margin-top: 0in; margin-bottom: 0in;" start="3" type="1"> <li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt;">Quality Assurance:</span></li> <ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"> <li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt;">Maintain and contribute to quality assurance processes to validate the correctness and consistency of product data within the catalog.</span></li> </ul> </ol> <ol style="margin-bottom: 0in; margin-top: 0px;" start="2"> <li style="list-style: none; margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Calibri, sans-serif;"> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt;">Implement quality control measures to maintain the integrity of catalog data, addressing and resolving discrepancies and errors swiftly.</span></li> </ul> </li> </ol> <p style="margin: 0in 0in 0in 1in; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt;"> </span></p> <ol style="margin-top: 0in; margin-bottom: 0in;" start="4" type="1"> <li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt;">Vendor Communication:</span></li> <ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"> <li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt;">Establish and maintain effective communication channels with vendors to obtain accurate and timely updates on product information, new releases, and discontinuations.</span></li> </ul> </ol> <ol style="margin-bottom: 0in; margin-top: 0px;" start="3"> <li style="list-style: none; margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Calibri, sans-serif;"> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt;">Collaborate with manufacturers to facilitate the efficient upload and standardization of product information, ensuring a seamless integration into our platform.</span></li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt;">Present and oversee vendor presentations to demonstrate system benefits.</span></li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt;">Collect and organize vendor feedback and support planning efforts to document and scope new features and functionality.</span></li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt;">Solicit and Coordinate presenters for 4Tower’s Vendor Present Series highlighting Vendor Partners. </span></li> </ul> </li> </ol> <p style="margin: 0in 0in 0in 1in; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt;"> </span></p> <ol style="margin-top: 0in; margin-bottom: 0in;" start="5" type="1"> <li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt;">Training and Documentation:</span></li> <ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"> <li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt;">Contribute to training programs for clients regarding the use and understanding of the product catalog.</span></li> <li style="margin-bottom: 12pt; margin-top: 0in; margin-right: 0in; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt;">Maintain and contribute to documentation related to catalog management processes and guidelines.</span></li> </ul> <li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt;">Troubleshooting:</span></li> <ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"> <li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt;">Act as a point of contact for catalog-related client inquiries. </span></li> <li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt;">Verify new product requests against existing repository to eliminate duplications.</span></li> <li style="margin-bottom: 12pt; margin-top: 0in; margin-right: 0in; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt;">Identify any 4Tower platform catalog-related issues for resolution.</span></li> </ul> <li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt;">Data Analysis:</span></li> <ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"> <li style="margin-bottom: 12pt; margin-top: 0in; margin-right: 0in; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt;">Utilize analytical tools to analyze catalog data and trends, providing insights to inform business decisions and improvements.</span></li> </ul> <li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt;">Continuous Improvement:</span></li> <ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"> <li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt;">Identify opportunities for process improvement and efficiency in managing the product catalog.</span></li> <li style="margin-bottom: 12pt; margin-top: 0in; margin-right: 0in; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt;">Maintain and contribute to best practices to optimize catalog maintenance workflows.</span></li> </ul> <li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt;">Compliance and Standards:</span></li> <ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"> <li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt;">Ensure that product information adheres to industry standards and compliance requirements.</span></li> <li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt;">Stay informed about changes in regulations and standards related to medical equipment.</span></li> </ul> </ol> <p style="margin: 0in; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt;"> </span></p> <p style="margin: 0in; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt;"> </span></p> <p style="margin: 0in; font-size: 12pt; font-family: Calibri, sans-serif;"><strong><u><span style="font-size: 11.0pt;">Secondary Responsibilities:</span></u></strong></p> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="list-style: none; margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Calibri, sans-serif;"> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt;">Contribute to the firm’s other short and long-term strategies and business development goals</span></li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt;">Seek additional training and/or certifications towards self-development</span></li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt;">Identify, join and become active in professional societies or organizations</span></li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt;">Mentor, encourage and contribute to other staff members’ knowledge and capabilities</span></li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 9.0pt;">Conduct research </span><span style="font-size: 9.0pt;">to understand industry trends and customer needs, translating insights into actionable improvements for the SpecSource platform</span></li> </ul> </li> </ul>
